DNBC FINANCIAL GROUP LIMITED Reviews 

Worst bank I have ever worked with. Extremely bureaucratic, if you are a foreigner you can open a bank account but they do not provide a bank card, not even a digital one.
The maintenance and transaction fees are extremely high.
To close the bank account the process is very slow.

Do not open an account with them, I’m sure you will surely regret!

We have a great experience working with DNBC as their employees and support team make me WOW for every work We need support from them.

The business account works fine allowing our multicurrency to international payments, with good security.
Besides, the contact and comunication works very well.

Support team response is excellent continue the same for more betterment

I wanted to transfer a foreign currency to Stripe in same currency as the account, no can do… after talking to their Transaction team, problem resolved within 2 hours. sure is good but I need you to resolve my query faster.

I have the best Account officer and the others I have been in contact with. Have experienced only good services from DNBC Europe and Canada so far. The compliance teams also great. I feel so happy being part of this great family. I will recommend this DNBC Group any time any day.

Tres compliqué à ouvrir un compte, frais élevé, je ne recommande pas

Yo no he llegado a trabajar con ellos pero mantuve contactos para abrir una cuenta. Cuando me leí el contrato, me enteré que te cobraban 99 euros al mes, tenías 1 año de permanencia y te congelaban 1200 euros por si decidías marcharte antes, no me gustó nada.

Cuando además me enteré que no pueden emitir tarjetas de crédito.

Y por último cuando investigué por Internet en foros especializados de cuentas Offshore, ya dije "No", en menudo lío me meto si firmo con ellos.

DNBC no tiene ni licencia de banco aunque se venda así, está gestionado por dos mujeres vietnamitas (por eso tantas opiniones favorables desde Vietnam y de personas asiáticas) y su dirección en Lituania es tan sólo una oficina virtual ... ¿Quién se atreve a meter allí un solo Euro?. Yo desde luego no.

El dominio donde se aloja su web en la actualidad (dncf.com) se registró el 04/02/2021, no tiene ni 3 años. Antes se llamaban DSBC, a ver si alguien los confundía con HSBC (un banco de verdad). Supongo que los señores de HSBC les dijeron "amablemente" que eso no estaba bien y que cambiaran de nombre. Pero tampoco penséis que llevaban mucho porque su anterior dominio (dsbcf.com) se registró el 25/04/2018, por lo que este gran "banco" no tiene ni tan siquiera 5 años y ya lleva dos nombres.

Por decir algo positivo de ellos, debo reconocer que la persona que me atendió en DNBC fue muy amable dándome todo tipo de facilidades.

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I think I know much better than you why I decided not to open an account with you... In fact there were many reasons not to open the account and none to open it.

1 STAR AND BECAUSE I CAN'T LESS, I INCOME €2,000 IN WHICH THEY WITHHOLD €1,200 AND ON TOP OF IT I HAVE ALMOST €10,000 WITHHOLD IN STRIPE BECAUSE DNBC DOES NOT ACCEPT THEM, I FEEL COMPLETELY SCAMMED, AND EVEN IF YOU WANT TO CLOSE YOUR BANK ACCOUNT YOU HAVE TO PAY €1,0000, EVEN MY ACCOUNT DOES NOT RECEIVE PAYMENTS NOR DOES THEY HELP ME TO SOLVE IT AND THEY CHARGE ME €99 PER MONTH, I ONLY LOSE MONEY WITH THESE PEOPLE. THE MOST BAD SUPPORT I HAVE EVER SEEN IN MY LIFE, TO GET A RESPONSE FROM THEM IS THE HARDEST THING I HAVE EVER SEEN, REALLY IF YOU ARE THINKING ABOUT WORKING WITH THEM FORGET YOU ARE GOING TO WASTE A LOT OF TIME AND MONEY.

Just opened my personal account with my personal account manager!
She’s very nice and professional step by step! Just need 2-3 days finished the new account opening! And the dashboard very security! Otp and two factors authentication more secure than bank, very suitable for business transactions and clients! Good job and fantastic experience!👍👍👍🍀✨🌈☺️

Save your time and money and don't use these accounts!! Terrible customer service and completely useless accounts. Impossible to get money in and out quickly and far too much paperwork for every transaction.
The debit card service is now being taken away as they 'lost their card partner', which happens to also be them so I find that very strange!
Trying to close my account now but even that is a ridiculously long winded process and now I receive no answers from them for an update.
STAY WELL AWAY!!! I am sure they are a complete scam!!

WARNING - not for a legitimate business
WARNING - We set up an account with DSBC nearly one year ago. We were accepted and their onboarding process was fine. However, by then the banking laws in Lithuania had changed and it became pretty impossible to use the bank account as you have to show proof for every in and outgoing transfer in advance. Even when you have a normal business like ours it is impossible to work like this. They then contacted us in March that they had finally found a solution by setting up a DNBC account in Canada and invited us to join there. Since then we have emailed their staff Jasmine Hoang and Kara TR many times but no replies. You don't even have to try their call center in Vietnam as nobody will pick up. Don't waste your time and money like us if you are a legitimate business and go to a real bank.

No proper customer onboarding support because of representatives not working properly,they are blocked my WhatsApp chat while asking onboarding request suggest different way,very bad staff onboarding team

It’s not just about numbers and sums, this is a firm that cares about you, the client. Great staff, knowledgeable and courteous that makes you feel valued.

They got a good team to support clients whenever i need. I had a problem with my account and they help me quickly. Thank you for your support for the last 2 years.

Amazing service! They responded to my query so fast and I was able to open my Personal Account in 5 days.

Did my research before opening an account with them, yes, nothing weird until you have your account activated and required to complete a payment order. Why? They are just a Payment Institution, not a bank so you have to complete the payment order to keep your money in your wallet. Other than that, Customer Service team responded pretty fast.

Firstly the bank offered a monthly fee free banking option with the deposit of 30,000 EUR. Once I had made the deposit they they charged me the 99 EUR monthly fees, when I pointed out that this was against thier published terms they edited the published terms, and locked 1200 EUR of mine for a years worth of fees and said they would bill me 1200 EUR if I left within the year ! A total bait and switch on the published terms I signed up under and simple 'theft' of 1200 of my EUR.

The service stopped working (BIC issues) in Jan 2022.. I alerted them to this, they initially said it was my sending bank and no issues with thier system, days later they discover what I had been telling them.. That it was thier errors. They did not even know thier system was dropped from the BIC network listings !! The account has not worked since start of Jan for deposits to my company name and ACC#/BIC#.

Despite not being able to provide a service, they insist on billing 99 EUR per month, draining the account that I am unable to refill. Charging a service fee when they are unable to provide the service.

Customer support routinely ignores emails, simply fails to respond, withholds outbound payments for 'processing reasons' without any clarity or timely information.

Over the years I have dealt with 10s of banks, many offshore and island nations. This is by far the worst, most shady, and difficult to deal with 'bank' I have ever had the miss fortune of working with.

AVOID.. They will invent fees, change the terms after signup, lock your funds, and take your money without providing the service, all while acting as though this was normal banking practice.

Just completed setting up the EUR account. I would give 3-4 stars for setting up the account, but the handling of the account, from customers transferring into the account, handling the balance and transferring money out for suppliers. I never had so difficult and confusing processes in a web based bank. The support team is very helpfull and customer friendly, which helps alot, but the overall experience is not good so far. I am not too happy about my descision choosing DNBC and I might break away from them even before really getting started.
I need to spend my time running my business, not on bank transactions.

No money out for 5 days software excuse and payment date issue not able to edit, call center staff wont give there names..can’t believe this is legal basicly locked out of account with no means of making transfers out.. totally unacceptable