DNBC FINANCIAL GROUP LIMITED Reviews 

65
•
TrustScore 3 uit 5

2,8

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Beoordeeld met 3 van de 5 sterren

I have been with the bank for some years now and found them really dast and efficienct. This time now outward trabsfer has been delayed but noone is talking to me. Emails sent to transition team an... Toon meer

Beoordeeld met 3 van de 5 sterren

Hi There, MY or AKG Consultings biggest problem with DNBC is the lack of USD accounts! The other problem for AKG is that the Authy App does not allow phone numbers from various countries to register,... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Do not work with them !! To open account and receive you as customer they do verry quick work , but after when discover their fees and they change rules of trasfert every time , and when you want to c... Toon meer

Beoordeeld met 5 van de 5 sterren

I wanted to open a personal account. I found DNBC FINANCIAL GROUP. I got in touch, and thanks to Miss Sally Ho, who was very kind and cooperative, I opened the account in a few days. With an account... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Bank
  2. ook in
  3. Bedrijfskundige dienst
  4. Financiële instelling

Geschreven door het bedrijf

We provide the best payment platform as well as worldwide money transfer service. DNBC Financial Canada LTD can assist you with different payment methods, whether it is a personal account or a business account. Sepa and Swift quick and efficient payments worldwide. Wherever you go, DNBC will do our best on your journey.


Contactgegevens

2,8

Gemiddeld

TrustScore 3 uit 5

65 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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2,8

Alle reviews

(65)

3 reviews in de afgelopen 12 maanden

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Beoordeeld met 3 van de 5 sterren

Dear All

Dear All, yes bank recently faced BIC issues, well at least they informed about it and I hope they will solve it soon, the same with another currencies then EUR like USD. I hope they will find soon the way to solve the issues and I hoope that given instruction to use SEPA in EU will work with intermidiary bank. I had no idea you are start up (DNBC team) but at least issues are more understandable now. Look please on the facts: they are folowing country regulations, me as expact, I cant have the account for the offshore company - Excelent. Incoming BIC were working untill Dec 2021- I am not happy with that but well lets see SEPA with intermediary bank- hope it will be acceptable - if I tried from my personal account the data was not able to make the payment - :( . Responsive time - I can understand that customer are sometimes really havey - as I am - but the service is responsing for the complains, and they are doing great. I would say cost are rather high but not higher than in competitve banks - incoming SEPA 5 EUR, 50EUR for the transfer 0,35-0,3 % fee of the transfer amount via SEPA,to 69,3 EUR/month for account holding - well anyway I think it is acceptable.Banking system is simple and works well as from User experience perspective - I can tell you the acceptance politcy is really unbelivable wired for me but it does not require much efort to make all duties to accept the incoming transfer - so it is fine. I would say in general 6-7/10 points. Good

10 februari 2022
Review zonder uitnodiging
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Thank you Natalia!

Beoordeeld met 5 van de 5 sterren

Thanks to Sally Ho!

Sally Ho was very hepful to us. She is very hardworking and she always founds us to the solution. We are very happy to work with her. Thanks her a lot!

5 januari 2022
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Challenging Account - but good effort from the team

I believe all the "scam" accusations are written by people that do not understand the financial remittance world or simply do not read paperwork.
I am the owner of a regulated BVI company in a high risk industry. Had to go through lots of compliance paperwork to open the account and still have to go through lots of paperwork when receiving/sending funds. Overall, the banking experience requires a bit longer and more documentations than larger, older banks but that is understandable given that DNBC is a "startup" company and this requires lots of attention and subject to regulation.
I noticed the team is full of young people (as myself or younger) so I think it's impressive that a group of such young folks is managing and operating a licensed financial institution.
Sometimes is frustrating having to go through so much compliance for doing transfers but that's what they have to do to comply with regulation. I disagree with the lack of communication as the whole team, from transaction to accounting to business relationship department is very responsive all the time.
I am happy with my overall experience because I realize banking high risk businesses for a startup is very challenging.
I hope to keep improving my relationship with DNBC and hopefully they will scale up and my banking needs will become more efficient and faster with time.
I wish the team good luck.

4 januari 2022
Review zonder uitnodiging
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Thank you for your feedback! We will keep doing our best!

Beoordeeld met 5 van de 5 sterren

Best Relationship Manager Sally Ho

As a customer, joined DNBC (DSBC As I remember from the beginning) last year or so. The one thing that impressed me A LOT. Would never expected that support could be so Good, always in touch and easy to understand. Have had some issues with the opening process, but as I mentioned-never had such brilliant Guide as Sally. Thanks, still with you as a customer.
Merry Christmas

22 december 2021
Review zonder uitnodiging
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Thank you for your feedback! We will keep doing our best!

Beoordeeld met 4 van de 5 sterren

The account is easy to open

The account is easy to open. The process is very fast, compared to other banks I opened before. The DNBCFnet is excellent. The support team is always there to help you with all questions.

21 december 2021
Review zonder uitnodiging
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Thank you for your feedback! Appreciate it!

Beoordeeld met 5 van de 5 sterren

Excellent service from Sally Relationship manager

I have nothing much to review since they have provide enough.
Facing some issue and confusion while opening the account with all the guidelines.
the 5 stars all to the DNBC Financial Europe UAB, member of DNBC Financial Group™, her name is Sally Ho (Ms.) Relationship Manager for opening my boss's Personal Account. She is very professional and guide me step by step patiently to complete the registration and all steps ahead. She even replied me during weekend. She always replied me with answer and always ask me to get back to her if i have any problem. Excellent, professional, and she knows her product well. she even assist me with corporate's account which is not part of her job. Thank you Sally.

21 december 2021
Review zonder uitnodiging
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Thank you for your feedback! Appreciate it!

Beoordeeld met 1 van de 5 sterren

BIG SCAM EVER!

I applied here after got many emails and advertising about: DAMN THE DAY I JOINED!!
First of all i was reached by a chinese crafty lady, with an horrible character and not polite at all: she obliged me to make some very strange operations not due (if you receive 1000 euros you have to generate three operation linked to this in order to see your 1000 euros, but this is only created to justify their absurde regulamentation!)
I only have got a payment from one of my clients and after that they Blocked my account with stupid excuses (i have see many other clients getting the same treatment) and now they propose to send back money on the account but MINUS 1000 euros for violations. WHAT VIOLATIONS??? They never explained!
The Relation Manager blocked me on Whattsup and phone after i told her the Lituanian lawyer to start lawsuit against these imposteurs.
Don't apply with these chinese scammers!!! NEVER!

Let's take a look to their email they use to scam:

Dear ******,

I hope this email finds you well.

We are writing about your payment activities recently.

Please acknowledge that you have violated some of our term of service based on CURRENT ACCOUNT - GENERAL TERMS - Section 3 - Closing your Account :

CURRENT ACCOUNT - GENERAL TERMS
dnbcf.com / info / current-account-general-terms

We found that your account violated our DNBC Financial Europe Tos .

Please kindly provide us with your external account details. Kindly note that the closure fee is 1000 EUR for an account under 1 year operation. Please note that the account which must be under your name or your company name:

Kindly provide us the detailed external account below:

Beneficiary name:
IBAN:
Bank name:
Bank address:
SWIFT code:

I am looking forward to hearing from you soon.

Sincerely,
Anna Nguyen
Thank you and Best Regards.

Back-end Office

DNBC Financial Europe UAB, member of DNBC Financial Group™

**the answer they put it's ABSURDE! SEE THIS PEOPLE IN WHICH WAY IS STOLEN MONEY AND PLEASE DO NOT OPEN ANY ACCOUNT WITH THESE IMPOSTEURS!!!

18 december 2021
Review zonder uitnodiging
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Please note that you submitted fake Renewed Passport so we have to block your account. Thank you.

Beoordeeld met 4 van de 5 sterren

So so I mean

So so I mean, stop right the you get what you paid for, I do not want to use OTP option for my account but they cant fulfill that request due to maximum privacy safety. Kinda annoying but well, whatever.

17 december 2021
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Thank you for your feedback, we will keep trying!

Beoordeeld met 5 van de 5 sterren

Got introduced to open a business…

Got introduced to open a business account for my BVI company to save some transaction fees due to internal accounts. Process took no longer than 4 or 5 days, pretty happy about their fast response.

17 december 2021
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Thank you for your feedback!

Beoordeeld met 1 van de 5 sterren

Chinese scammers with a Lithuania…

Chinese scammers with a Lithuania license.
Block the outgoing funds with tons of excuses, but you can continue to get funds in.
And if you want to close the account, they don't close it, they continue to ask useless questions and documents.
They were trying to extort me the signature for some extra fees, like 5000€ for each recall received.
They always change a domain and website, but it's always the same scam!
I involved the Bank of Lithuania, my local lawyer and now the police too.

14 december 2021
Review zonder uitnodiging
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Hello Doreen,

Kindly note that DNBC Compliance team has been working on your case and we must comply with the Central Bank's policy. Thank you for your understanding.

Beoordeeld met 4 van de 5 sterren

Lovely poly DNBC

Lovely poly DNBC! Best to open a Business Account with them because they allow offshore companies to opt out best tax my dear friends. Plus, very on point when it comes to customer service, 11 out of 10!

7 december 2021
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Thank you Cemil for your feedback!

Beoordeeld met 1 van de 5 sterren

State alla larga

State alla larga.
E' una truffa. Ti aprono il conto, ti chiedono minimo 3.000 euro di deposito, e poi non riuscirai a fare più niente.
Men che meno recuperare i tuoi 3.000 euro.

22 november 2021
Review zonder uitnodiging
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Antwoord van DNBC FINANCIAL GROUP LIMITED

Hello Robert,

In the contract we have sent to you that stating very clearly about the 3000 EURs deposit as:
3000 EUR will be first funding (one time only) - Information displayed on DNBC Website here: FAQs, Question 18.
1200 EUR will be blocked (for under balance purpose): FAQs, Question 19
Minimum Balance will be 1000 EUR for Corporate Account
You did sign and please remove this false review towards DNBC.

Beoordeeld met 4 van de 5 sterren

They know how to make you please

How to start? 99 EUR per month for service fee is not cheap y'all. I wanted them to just 60 EUR a month and they accepted my request. Pretty satisfied and they even invited me to review here, surprised to see email straight from you Trustpilot but because this company offers me big money in and out plus monthly fee is cheaper. I am ok, but will stay for 3 months to see if they can keep up good job.

12 oktober 2021
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Thank you for your feedback!

Beoordeeld met 4 van de 5 sterren

ENOUGH JOB

I do not really have much to review since they just provide enough. Just plain wire transfers and they charge you money out of it. Nothing else, no loans or no credits being used.

Should have been 3 stars but 1 more star since they do keep up with me - having trouble logging in and bugging them quite a lot.

11 oktober 2021
Review zonder uitnodiging
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Thank you so much for your feedback!

Beoordeeld met 3 van de 5 sterren

Need Spanish Customer Spoke Person

Goods and Bads:
Allow crazy amount of money of a lot to be sent but submit documents, sent 700,000 EUR to my start up company well done.

But Customer Needs Attention because No English good, needs more Spanish Speakers

13 september 2021
Review zonder uitnodiging
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Thank you so much for your feedback. We will improve better for your banking experience!
Muchas gracias por tus comentarios. ¡Mejoraremos mejor su experiencia bancaria!

Beoordeeld met 4 van de 5 sterren

REMOTE PROCESS

Because I live in Denmark and all my documents were ready, the process took less than 5 days and I was able to open my account remotely. Easy steps from completing the application, submitting my first funding, short interview to confirm my identity. The final step is to submit my physical documents to the HQ in Lithuania. Not as rigorous as my colleague had mentioned.

16 juli 2021
Review zonder uitnodiging
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Thank you Hans!

Beoordeeld met 3 van de 5 sterren

Function ok

Had a personal account first, ok with the service provided and now opened a business account. I deposited 3000 Eur to activate my business acct and was able to transfer 200,000 USD to my client in 6 days- not a fan but B2B transfer. We all know.

22 juni 2021
Review zonder uitnodiging
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Hello Robert,

Thank you for your feedback, appreciate it. Glad you like our banking service and we will try to our best to keep you as a valued client!

Beoordeeld met 3 van de 5 sterren

3 stars is suitable for DSBC

3 stars is suitable for DSBC. Fast opening time because my company has only 1 legal entity (myself as Director and Owner). They gave the result and requested me to make the 3000 EUR deposit within 15 days timeframe. Afraid at first but after searching and reviewing on various review sites, I decided to trust DSBC. My account was activated only after I completed a Skype Video to show my passport. I really disliked it but I agreed with it anyways. Running smooth so far with all money flow in and out. Just DO NOT LIKE how their procedures are.

14 mei 2021
Review zonder uitnodiging
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Thank you for your feedback!

Beoordeeld met 3 van de 5 sterren

Does the Job

I was introduced by my brother - banking with DSBC for over a year running his startup shipping company. I just incorporated a new company in Belize and wanted to have a bank account opened within 1 week timeframe. Yes, it happened after depositing 3000 EUR through Transferwise. We’re able to transfer 67,000 EUR to my partner in 3 days(required to submit a lot of supporting documents but it is a big amount of money thou - 2 star minus for that.)

9 mei 2021
Review zonder uitnodiging
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Thank you H. Ngo for your review, appreciate it. We understand that supporting documents are required to every single transaction but it is needed to ensure safety for all clients. We will do it better to make sure you experience the best customer service as well as best banking service. Thank you again.

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