duxotwatches.com Reviews 

50
•
TrustScore 4 uit 5

4,0

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve got two Duxots and am awaiting my third to add to the collection. These are excellent watches, not just for the price point (which is astonishing) but in general. They are Well made, extremely co... Toon meer

Beoordeeld met 5 van de 5 sterren

Duxot watches have great quality for the pricepoint on all their watch models.. always having sale or discounts codes is definitely an added bonus👍🏻, their different variety of models offered is... Toon meer

Beoordeeld met 1 van de 5 sterren

The watch arrived, not working. Upon researching I found this may be a common problem with Duxot watches, with the suggestion to bring the watch to a trusted jeweler to replace the battery. One, w... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Have made more purchases than I will admit too. Every one online has been seemless and smooth. Thier sales are not to be missed, outstanding prices on some very good pieces. Well built and stylish wit... Toon meer

4,0

Goed

TrustScore 4 uit 5

50 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 88% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,0

Alle reviews

(50)

44 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Accelero Vitesse Rust Brown

This time I bought a beautiful Accelero Vitesse Rust Brown (my 4th Duxot). The watch itself is amazing, but the bracelet is one of the worst I ever had to deal with, I have the tools and always do the adjustments by myself, and this time to adjust it was a nightmare, at the end I decided to take it off and change it for a brown leather strap, and it looks amazing. Seriously, you must change your bracelets, are garbage.

14 augustus 2026
Review zonder uitnodiging
Logo duxotwatches.com

Antwoord van duxotwatches.com

Thank you for sharing your feedback with us regarding your recent purchase of the Accelero Vitesse Rust Brown watch.

We are thrilled to hear that you love the design of the watch itself! However, we are sorry to hear about your frustration with the bracelet adjustment and your disappointment with the quality. We always aim to provide durable and comfortable timepieces, and feedback like yours regarding our bracelets is vital as we work on future design improvements. We're glad to hear that it looks fantastic on the brown leather strap, though!

Beoordeeld met 5 van de 5 sterren

The watch I just bought is absolutely…

The watch I just bought is absolutely stunning.
The quality and fit are unmatched in my collection, even though the price is amazing.
I have pestered the customer service with random questions before and after the purchase. They have been nothing but helpful and respond quickly.
This is my second piece from Duxot watches, and I'm very satisfied. Both shipped quite fast, I am lucky to be by the warehouse and received it in 2 days.

If you are on the fence about these watches, take this as a sign to buy one... Or two... Maybe three or four- at this price, with quality that exceeds my mid range microbrands, it's a no brainer. Customer for life here!

11 augustus 2026
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Cuidado con las tasas de exportación

Aunque tengo que decir que el reloj es de buena calidad, NO te indican con claridad que tienes que pagar las tasas de exportación y el IVA en el momento de la entrega. Parece indicar con “Taxes Free” que no es así, pero te hacen pagar a la compañía de transporte los gastos de importación. En caso de que quieras devolver el producto tienes que pagar 50€. Cuidado porque esto es jugar sucio.
Si dice que está claramente explicado en su política de envíos y devoluciones, pero sí que te indican de modo engañoso cuando vas a hacer la compra “Taxes Free”; cosa que NO es cierto. Muy mala experiencia de compra.

10 augustus 2026
Review zonder uitnodiging
Logo duxotwatches.com

Antwoord van duxotwatches.com

Muchas gracias por ponerse en contacto con nosotros y por sus comentarios sobre la calidad de nuestros relojes.Queremos aclarar que en ningún momento indicamos que la compra fuera libre de impuestos ("Taxes Free"). En nuestra política de envío especificamos expresamente que los impuestos de importación, aranceles aduaneros y el IVA local no están incluidos en el precio del producto y corren a cargo del destinatario al momento de la entrega.Lamentamos sinceramente cualquier confusión que esto haya podido causarle durante su experiencia de compra.Quedamos a su entera disposición si tiene cualquier otra consulta.

Beoordeeld met 1 van de 5 sterren

Ho avuto una pessima esperienza con il…

Ho avuto una pessima esperienza con il mio ultimo acquisto, non comprerò mai più, realmente pessima esperienza.

31 juli 2026
Logo duxotwatches.com

Antwoord van duxotwatches.com

La ringraziamo per aver condiviso la sua esperienza. Ci dispiace sinceramente che il suo ultimo acquisto non abbia soddisfatto le sue aspettative e comprendiamo la sua frustrazione.

Tuttavia, desideriamo chiarire che la questione da lei sollevata non dipende da un nostro errore o da un difetto del prodotto. Come indicato chiaramente nella nostra politica di spedizione (disponibile sul sito al momento dell'ordine), i dazi doganali, le tasse di importazione e gli eventuali oneri aggiuntivi applicati dal paese di destinazione non sono inclusi nel prezzo del prodotto e non sono a nostro carico. Tali costi sono interamente a carico del destinatario, in quanto regolati dalle normative doganali locali, sulle quali non abbiamo alcun controllo.

Ci rammarichiamo che questa informazione non sia stata da lei recepita prima dell'acquisto, ma ci teniamo a sottolineare che si tratta di una prassi standard per tutti i nostri ordini internazionali, esplicitamente dichiarata al momento del checkout.

Se desidera ulteriori chiarimenti o assistenza per eventuali pratiche doganali, il nostro servizio clienti è a sua disposizione all'indirizzo info@duxotwatches.com. Restiamo comunque aperti a un confronto costruttivo, nella speranza di poterle offrire in futuro un'esperienza più positiva con i nostri prodotti.

Beoordeeld met 3 van de 5 sterren

I have the new Pacifico Lapidary…

I have the new Pacifico Lapidary Limited Edition with a tigers eye dial. (I have watch no:2). The watch itself is wonderful and the packaging/box is exceptional. But, and it is a big, the bracelet is truly very poor: The clasp is stamped out rather than milled and the links held by inertial pins rather the screws. So sizing without damage/scratching requires very careful experienced hands. Oh and no drilled lugs or easy fit pins to the lugs so swapping the strap is equally as taxing and can easily scratch the lugs without knowledge, tools and great care. Anyway I changed the nasty strap for a high quality easy fit strap and also have an FKM easy fit strap so I can get it wet. So bottom line is excellent watch but nasty bracelet but presented in a high quality, attractive box. (less expensive box with the saving spent on a decent bracelet and you'd have an exceptional watch dear people at Duxot, fix it!)

30 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Try them you will be impressed

Have made more purchases than I will admit too. Every one online has been seemless and smooth. Thier sales are not to be missed, outstanding prices on some very good pieces. Well built and stylish with a true value for your money. Ships fast in very well packed boxes,mine have been less than a week after shipping. Great innovative company, awesome new models released regularly .

30 juni 2026
Beoordeeld met 5 van de 5 sterren

An Elegant Watch!

The watch I received from Duxot is now one of my favorites because it is quietly elegant. A watch like this exudes elegance without being flashy. I love wearing it for that reason.

16 juni 2026
Beoordeeld met 5 van de 5 sterren

replacement watch strap

I recently ordered a replacement bracelet for my new Pamplona watch so I could add some links to accommodate my large wrist. Duxot was amazing with how quick their response was and how easy they made the special transaction for me. Great company to deal with that makes very quality watches.

16 juni 2026
Beoordeeld met 1 van de 5 sterren

Livraison catastrophique sans choix du…

Livraison catastrophique sans choix du prestataire de livraison ! Résultat FedEx et toute son incompétence, le colis a été perdu après plusieurs tentatives de livraison à domicile sans accepter de livrer à la Poste. Interlocuteur FEDEX L’IA. Par ailleurs DUXOT n’informe pas les clients des taxes en sus. 40 € sur une montre à 130 €. De qui se moque t’on. C’est une attitude à la limite de la malhonnêteté. Pour couronner le tout malgré le colis perdu, les taxes ne sont pas remboursées !!! À FUIRRRRR !!

5 juni 2026
Review zonder uitnodiging
Logo duxotwatches.com

Antwoord van duxotwatches.com

Nous sommes sincèrement désolés d’apprendre les difficultés que vous rencontrez, et nous comprenons parfaitement votre frustration concernant la livraison et les taxes.

Cependant, après vérification dans notre système, nous n’avons trouvé aucune commande associée à votre nom. Afin que nous puissions vous aider efficacement, nous vous invitons à nous contacter directement à l’adresse info@duxotwatches.com avec vos coordonnées complètes (nom, adresse email utilisé lors de la commande, et numéro de commande si vous en disposez).

Nous tenons à préciser que pour les commandes internationales, des frais de douane ou taxes locales peuvent s’appliquer selon le pays de destination, et nous nous efforçons d’informer nos clients de cette possibilité avant validation de la commande. En cas de colis perdu, nous traitons chaque dossier individuellement avec le transporteur, et les taxes non remboursées par ce dernier font malheureusement partie des situations que nous ne pouvons pas toujours maîtriser.

Nous tenons à régler cette situation dès que vous nous aurez fourni les éléments permettant d’identifier votre commande. Dans l’attente, nous vous remercions de votre compréhension.

Beoordeeld met 1 van de 5 sterren

ATTENZIONE!!

ATTENZIONE!!! Perché giocando col fatto che il loro sito è in lingua straniera, non si evince che al prezzo di acquisto dovete aggiungere una cifra non indifferente, per i costi e i dazi doganali. A me "FedEx" ha chiesto ulteriori 51 € minacciando anche, se non si fosse risposto in tempo, di addebitare fino a 100 euro di penale....comprate in Europa!!!

13 mei 2026
Review zonder uitnodiging
Logo duxotwatches.com

Antwoord van duxotwatches.com

Gentile cliente, ci dispiace per il disguido e comprendiamo la frustrazione per i 51 € richiesti da FedEx. Tuttavia, come esplicitato nella nostra politica di spedizione (consultabile anche in italiano sul sito), dazi e tasse di importazione non sono inclusi nel prezzo e sono sempre a carico del destinatario. Le penali del corriere sono decisioni autonome che non possiamo influenzare.

Beoordeeld met 5 van de 5 sterren

The watch looks and feels great.

Their watches look and feels great. I now have 10 Duxot watches and find them very good for the price but obviously I don't wear then as I am a collector of watches not a wearer of watches.
Their feedback is very poor which is the opposite to my experience and maybe they are not so good but one as to go with what they have and for me their watches are great.
I guess time will tell but for the minute I think they are a really nice watch and I hope to buy even more as they offer such good value for money and are really nice to look at and wear.

20 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

bought a watch from them which was…

bought a watch from them which was faulty. tried to arrange a return but they said it was at my cost to hong kong, nope in the bin it goes. lesson learned

1 april 2026
Review zonder uitnodiging
Logo duxotwatches.com

Antwoord van duxotwatches.com

We're sorry to hear about the issue with your watch and understand your frustration. However, as stated in our returns policy, return shipping costs to Hong Kong are the customer's responsibility—this is clearly outlined at the time of purchase. We regret that you chose not to proceed. If you change your mind, our customer service team is still available to assist you with the return or explore alternative solutions.

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer