Booked via the British Gas HomeCare. Great service, quick appointment, part needed, seconds appointment made quickly. Same engineer Hasan Dinc, very polite, efficient, full respected of my home. Job c... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY Basingstoke, GB
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Lees wat reviewers zeggen
The speed of response after we complained that the water mains were turned off was impressive BUT more importantly the qualities of the engineer who came out . BEN.P (22E) was very efficient, knowledg... Toon meer
Bedrijf heeft geantwoord
Late evening of 8/926 our water was turned off by Dyno due to a major leak, nothing could be done until the next day - appointment was booked Dan Rowe called to let us know when to expect him. He... Toon meer
Bedrijf heeft geantwoord
The customer service provided by Kieran Poynter was excellent. Great friendly service, very knowledgeable and explained the issue well. Made sure everything was in place and clean after he finishe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Local experts with 24 hour emergency response across the UK. Wherever and whenever there’s a problem Dyno-Rod fly into action. We offer our services 24/7. Whether it’s your home, your business or industrial premises, we have the expertise and the specialist equipment to fix your problems and get things back to normal.
The Dyno-Rod difference
No call-out charges | Available 24/7, 365 days a year | Local engineers | Fixed price, no obligation quotes | 3-month guarantee
Book a local engineer 24/7 365, at a time that suits you. An expert engineer will arrive with no call-out charge. You'll get a fixed-price, no obligation quote straight away. We'll carry out the work, often on the spot, and give you a 3-month guarantee.
Contactgegevens
Unit 8, Grafton Way, West Ham Industrial Estate, RG22 6HY, Basingstoke, Verenigd Koninkrijk
- 01256 805704
4,9
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Outstanding work and manner.
Nick rang ahead, was very respectful of my property, was polite, explained as he worked, checked all the time that I was happy with the process and completed an outstanding job. His efficiency and care made me very confident in the work. Everything about his work and his manner were 5 star.
17 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Judith, we are so pleased to hear about your excellent experience! It's wonderful that Nick was respectful, polite, and explained everything clearly, ensuring you were happy with the process. We're glad their efficiency and care made you confident in the work, and that the leak detection process was thorough in finding and repairing the leak in your Alton home.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Samuel came to our house to fix a slow…
Samuel came to our house to fix a slow running toilet - he was very polite, quick and efficient. He asked if he could do anything else for us! Would highly recommend.
17 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
HI Jane, we're delighted to hear about your positive experience with our service, and Sam's visit. We appreciate your kind words about the politeness, speed, and efficiency of our team in attending your Southampton home. Thank you for your feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
An extremely pleasant @ knowledgeable
An extremely pleasant @ knowledgeable engineer named Samuel arrived on time and swiftly located the leak and repaired it. Most impressive!!
17 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Peter, we are so pleased to hear about your excellent experience with our service. It's wonderful to know Sam arrived on time and swiftly located and repaired the leak in your Southampton home. We appreciate your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Samuel arrived on time
Samuel arrived on time. Very efficient and pleasant. Found the problem and sorted it. It’s all Up and running now. Very satisfied and happy !
17 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Janet Dutton, we're so pleased to hear about your positive experience when Sam attended the plumbing emergency in your Southampton home! It's wonderful to know he was efficient, pleasant, and successfully resolved the problem with the leaking main, getting everything up and running again. Thank you for sharing your satisfaction!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Ricky the engineer was polite and…
Ricky the engineer was polite and remedied the problem quickly
17 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Colin, we appreciate your feedback. We are so pleased to hear that Ricky was polite and resolved the problem, with the cold water tank in your Ascot home, quickly for you.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Ricky turned up on time and completed…
Ricky turned up on time and completed the job efficiently and explained what he had done. Great service
17 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Mark, we are so pleased to hear about your positive experience and that Ricky arrived on time and completed the job efficiently. It's wonderful that he explained everything clearly, and that you are 100% happy with the install of the new expansion vessel and pressure reducing valve in your Ascot home.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Kieran was excellent
Kieran was excellent. Explained everything clearly - the work he was going to do, the reason why the fault may have occurred. Really put my mind at ease with his skills and knowledge. Worked meticulously and was charming throughout. Absolutely top notch service. Could not fault him
16 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Alex, we are so pleased to hear about your excellent experience! It's wonderful that Kieran clearly explained everything, put your mind at ease, and provided such a top-notch service.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
I recently had two British Gas…
I recently had two British Gas engineers, Warren and Louis, come out to fix my boiler, and I couldn’t be happier with the service. Both were polite, efficient, and clearly very knowledgeable at what they do. They kept everything clean and tidy while working and took the time to explain exactly what they were doing and what the problem was. The boiler is now working perfectly. Excellent service from start to finish — highly recommended. Thank you, Warren and Louis!
16 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Abdul, we're delighted to hear about your positive experience with our service. It's wonderful that our engineers, Warren and Louis, were polite, efficient, and knowledgeable when working in your Farnborough home. We're glad they kept everything clean and tidy and explained the issue clearly.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Haroon was amazing
Haroon was fast, professional and knowledgeable. Great work and a nice guy! Can’t believe same day call and fix.
15 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Mike, we are so pleased to hear about your positive experience and that Haroon was fast, professional, and knowledgeable. It's wonderful to know we could provide same-day service!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Diadji did a very good job on our toilet
Diadji did a very good job on our toilet
15 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Isaac, we're so happy to hear that our service met your expectations. Thank you for sharing your positive experience with us!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Just had visit from Roberto who was…
Just had visit from Roberto who was brilliant and did a great job. Shame the service from the office wasnt anywhere near as good
15 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Jonathan, we are happy to hear about your positive experience with Roberto. We are concerned about the issues you faced with our office service and are looking into this. We have requested more information from through Trustpilot, please let us know either your postcode or job number. Or please email office@metserveltd.com with further information.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Greg, we're so happy to hear you appreciated our efficient and high-quality work when Kieran worked in your Bracknell home fixing the pipework to your basin. Thank you for your wonderful feedback!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Hot water tank
We had an issue identified through British Gas. Seemed small as taps not getting hot however needed a new water tank. Installed in a day they were brilliant and got the job completed in a tight space. Thanks warren and Louis
14 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hi Duncan, we're delighted to hear that the team efficiently installed your new hot water tank, even in a tight space, in your Aldershot home. Thank you for your positive feedback and custom!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Engineer was so helpful
Engineer Samuel Spry was so helpful. He remedied issues and offered some critical advice. 10 out of 10.
14 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Diane, we are so pleased to hear about your excellent experience and that Sam was able to resolve the issues, in your Winchester home, and provide helpful advice. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Diadji was very professional and kind
Diadji was very professional and kind. Did the job and left the bathroom clean. Thank you
14 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Ana, we're delighted to hear about your positive experience with Diadji. We're so pleased that the job was done professionally and that the bathroom was left clean.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Great service from Haroon
Great service from Haroon in very trying conditions. Dealt with an initially simple job complicated by a bit of pipe that needed replacing.
13 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Alan, we are delighted to hear about the excellent service received when Haroon visited you in your High Wycombe home for a plumbing emergency. It's wonderful to know that the plumbing issue with your garden tap was resolved efficiently.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Excellent Work
Great Work. Impressed with quick solution to the problem. Thanks, Sandesh.
13 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello AB, we are so pleased to hear that you were impressed with our work and that we could provide a quick solution to your plumbing problem. Thank you for your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
First class visit
Top dollar service today from Diadji at Dyno.
13 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Mr Flynn, we are so happy to hear that our service, when we visited your Maidenhead home, was excellent. We appreciate your kind words!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Had a dyno plumbing engineer out to…
Had a dyno plumbing engineer out to carry out a cylinder install, engineer name was Kieran poynter. Very happy with the install, left area clean and tidy.happy customer
13 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Lorraine, we're delighted to hear about your positive experience with the hot water cylinder installation. It's great to know that the area was left clean and tidy, and that you're a happy customer!
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
Very efficient
Very efficient, fixed the problem in no time at all and very friendly
13 juli 2026
Review zonder uitnodiging
Antwoord van Dyno-Rod - Plumbing Berkshire & Hampshire
Hello Yvonne, we are so glad to hear our service, when visiting you in your Camberley home, was efficient, resolved the problem quickly, and that you found our team friendly. Thank you for your feedback.
Best wishes,
Met Serve Ltd (Dyno-Rod Plumbing – SW London, Surrey, Sussex, Berkshire & Hampshire)
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