Eastwood Sound & Vision Reviews 

996
•
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Quick delivery. Well packed. Good delivery information. I was impressed, I ordered the computer dock from them since my regular suppliers were out of stock and I was in a hurry. I may be sending them... Toon meer

Beoordeeld met 5 van de 5 sterren

Great after-sales service. Eastwood sorted out an issue with my purchase quickly and replaced the items with new ones. Helpful and responsive throughout. Highly recommended.

Beoordeeld met 5 van de 5 sterren

I ordered DaVinci resolve studio and got the activation code the next day in a email which I wast expecting. So that was a nice surprise! So very good service.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed a "delayed delivery" because I was coming to UK from South Africa. I needed to pay by my South African credit card, which was the slight problem cuz it couldn't accept the South African add... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Audiovisueel materiaal leverancier
  2. ook in
  3. Hifi-winkel

Geschreven door het bedrijf

Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

996 reviews

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4,9

Alle reviews

(996)

75 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Good experience

Quick delivery, product as described.
Good communication.

2 juni 2025
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi, we are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Great Company

Great communication, very happy with purchase. Thanks

3 juni 2025
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi, thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Excellent

Order arrived next day even though I'd (just) missed the cut-off time ! Great stuff !

30 mei 2025
Review zonder uitnodiging
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Antwoord van Eastwood Sound & Vision

Hi Stephen, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. If our courier hasn't been in we always try our best to get your order out the door as quickly as possible - all part and parcel of making the experience a great one for you.
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Eastwood Sound & Vision

Eastwood Sound & Vision, Top Job as always! should have 6 stars!

2 juni 2025
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi, A returning customer speaks volumes for us as a company. We are extremely thankful for your 5 or should I say 6-star review! And are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future. All the best, The ESV Team

Beoordeeld met 1 van de 5 sterren

Misleading website and not working products

Lied they have the item in stock then i had to wait 2 weeks until received it and now it don't work they told me check with the manufacturer why that might be. Looks like it's a dropshiping company that's why they lie on their website about having it in stock. Don't know why sent me bunch of emails pushing to leave review knowing there is nothing good to say so far!

27 mei 2025
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Yani,

Thank you for taking the time to leave us feedback.

We try to keep a lot of items in stock but as I'm sure you can appreciate we can't keep every product we sell in stock with us so we rely on our supply chain to have these items in stock for us. You were emailed at the time of your order letting you know this item was not in stock, however we do apologise it took longer than we realised to come in.
On this occasion your item was not faulty but was not compatible with your camera so we accepted your return for a full refund. We send customers to speak directly with the manufacturer as they can often advise you better with any issues you may be having.

We appreciate reviews good or bad as they help us build as a company. We really hope you let us make this up to you and we hope to serve you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent. Speedy delivery and great delivery wry updates

28 mei 2025
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Antwoord van Eastwood Sound & Vision

Hi David, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Great company

Very timely response and delivery, very professional and helpful.

24 mei 2025
Review zonder uitnodiging
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Antwoord van Eastwood Sound & Vision

Hi, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Quality

Really speedy shipping and good experience

23 mei 2025
Review zonder uitnodiging
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Antwoord van Eastwood Sound & Vision

Hi Jimmy, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 4 van de 5 sterren

Price matched Amazon, but...

Amazon were offering the best price for an external hard drive but as I would prefer to buy from an independent retailer I was happy to proceed with ESV when they offered to price match Amazon. However a subsequent email asking for help with an unrelated problem went unanswered which is not a good sign. I have purchased 5 external hard drives from ESV so feel justified in expecting a reply even if any sale that could result, might be of little value.

26 maart 2025
Review zonder uitnodiging
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Antwoord van Eastwood Sound & Vision

Hi John, Thank you for taking the time to leave us feedback. We are very pleased that not only are you a returning customer but you were also once again happy with your purchase. We are however, extremely sorry our service wasn’t up to scratch this time and you didn’t receive the service you deserve as our customer. We have since located your email and subsequently sent you a reply. We are grateful for all of our orders, big or small, and would never intentionally ignore any queries we receive. We really hope you let us make this up to you and we hope to serve you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

great web chat and support

There was a real person, providing prompt responses, knowing exactly what I needed to know, and actioning everything they said they would. PLUS the price I paid was cheaper than anywhere else. I don't usually operate in this sector, so was a little unsure about engaging with a non Black Magic retailer. But I'm very glad that I did.

21 mei 2025
Review zonder uitnodiging
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Antwoord van Eastwood Sound & Vision

Hi Brendan,
We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. We are continually checking our prices to make sure we are competitive as possible and on top of that we are an official Blackmagic reseller!
Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Incredibly seamless transaction…

Incredibly seamless transaction purchasing the product at a very reasonable price. Delivery was very quick, website was expedient in going from shopping to purchase made. Communication was excellent and on point. Trustworthy supplier at time of purchase.

12 mei 2025
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Justin, Thank you for the great review! We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Friendly and Speedy Service

As always, ESV dispatched the items quickly with great communication throughout the process. Highly recommended.

9 mei 2025
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Antwoord van Eastwood Sound & Vision

Hi Tim, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Really great customer service!

A friend recommended these guys to me and they went above and beyond to help me get the kit I needed after I was let down by another company. Really great customer service. Will definitely use them again!

5 mei 2025
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Jack, we are extremely thankful for your 5-star review. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Fast and professional service.

Fast and professional service.
I've used Eastwood sound and vision before, and will use them again.

29 maart 2025
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Bob, A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. We really appreciate you have taken the time to review us and we certainly look forward to serving you again in the future. All the best, The ESV Team.

Beoordeeld met 5 van de 5 sterren

ESV is a fantastic company to work…

ESV is a fantastic company to work with. They're always responsive to email inquiries (sometimes out of normal hours, too). They are my go-to supplier for Blackmagic products. Keep up the good work, ESV!

30 april 2025
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Paul,
A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Stellar customer service

Stellar customer service, great price, quality product.
I was looking at a Solidcom C1 Pro Hub 8S comms system recently for our church tech team. Richard was great at assessing our needs, and put me in contact with the UK distributor of Hollyland to make absolutely sure the system would work for our situation. It took some back and forth over email and phone, and Richard and Andy were both incredibly helpful and patient. We've ended up with a solution that is high quality, flexible and will grow with the team here. Can't recommend these guys highly enough.

1 december 2024
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. We are always very happy to assist our customers as best we can or guide them in a way they are able to find a solution. We hope you decide to return to us and we look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Great customer service and good price

Great customer service, rapid dispatch and a range of specialist gear sold by people who understand what it does. Also in this case cheaper than the global competitor that doesn't pay any tax

17 april 2025
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi Will, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We strive to be as competitive as possible and appears we haven't fallen short on this occasion! We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

Recommended trader

Great communication, honoured a price match, and delivered the pre-ordered item as soon as it was available. Happy to recommend Eastwood Sound & Vision, and I will definitely use them again.

31 januari 2025
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Antwoord van Eastwood Sound & Vision

Hi Pete, Thank you very much for your 5-star review. We are always very grateful to hear from our customers, especially when their experience has been such a positive one. Fantastic to see you'll be a returning customer in the future and thank you for recommending us to others. We certainly look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

I’ve been a customer of Richard’s since…

I’ve been a customer of Richard’s since 1999 and there is no doubt in my mind that Eastwood sound and vision prioritise customer support and care while recognising the importance of relationships in business. There is absolutely no other company in audio in the Uk who treat their customers with this level of service.l and I recommend them highly.

1 april 2025
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Antwoord van Eastwood Sound & Vision

Hi Richard, Thank you very much for your very kind review. We are so grateful to have some fantastic customers, especially those who return time and time again. We are so appreciative that you have given us an exceptional review and are so pleased you are such a loyal customer to us. Thank you for taking the time to review us and we look forward to serving you again in the future. All the best, The ESV Team

Beoordeeld met 5 van de 5 sterren

prompt service and great customer care…

prompt service and great customer care and communication. Very grateful and happy with the great price on my Davinci Resolve Studio

9 maart 2025
Review zonder uitnodiging
Logo Eastwood Sound & Vision

Antwoord van Eastwood Sound & Vision

Hi, Thank you for the great review! We are continually checking our prices, updating our website and managing our stock as best we can so it's very nice to hear that all of that is helping to give our customers such a positive experience with us. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team

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