Eccleston Homes Reviews 

302
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I have worked on eccleston homes for 3 days this week and the quality of the homes are incredible so modernised and affordable. My times on the site has been outstanding. But for the contractor DD... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Stop opening new developments come and finish the ones you started 2 years ago. Please visit Halcyon place North Wales, 2 years later and they can’t even finish a development of 15 houses. We have awf... Toon meer

Beoordeeld met 5 van de 5 sterren

What a great experience in our search for a new forever home. Anne was so informative and the reassurance in what is such a big life step was second to none! Everything was fully explained, including... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

We are part way through our part exchange experience with Eccleston Homes and cannot fault our sales consultant Anne. She has been wonderful since our first look, offering lots of help and making the... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huizenbouwer
  2. ook in
  3. Woningbouwproject

Over Eccleston Homes

Geschreven door het bedrijf

Our Developments

Christy Brow, Hyde
Holland House Farm, Walton-le-Dale
Scholars Place, Scarisbrick
Viscount Green, Horwich

About Eccleston Homes

We are an independent North West housebuilder. We build characterful Arts and Crafts inspired new homes with all the innovative and contemporary features you expect in a modern, energy efficient, new home. Our passion is to create beautiful homes in desirable locations across the North West of England. We take pride in the quality of our developments and the service we offer to you. Eccleston Homes. Full of the good stuff…

Our Mission

From our development based sales and construction colleagues, to our small head office team, we love what we do and hope this comes across in our quality homes and personal, helpful customer service. From your very first visit, to receiving your keys and beyond, we are committed to delivering a friendly, simple and informative journey, and your new home built to our highest standards.

Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

302 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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4,5

Alle reviews

(302)

39 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

professional services

Consultant very helpful and explained clearly about the property

22 mei 2022
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Antwoord van Eccleston Homes

Good Morning Cora

Thank you for your recent 5* review and your positive comments. We'll pass these on to our on-site Sales Consultant.

Regards

Eccleston Homes

Beoordeeld met 5 van de 5 sterren

Really happy with the purchase and service received

Having purchased a number of new built properties from 5 star builders I was anxious as didn't hear about Eccleston Homes before. Chris from Sales @ Garrett Manor was very professional and aporoachable throughout the whole purchase process. We moved in 3 months ago and still are enjoying our beautiful house. We didn't have many issues and site management are great! All 3 site managers Dave, Matt and Lee are very knowlegeable, approachable and responsive. I am really happy with the house and recommend the site to others.

19 mei 2022
Review zonder uitnodiging
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Antwoord van Eccleston Homes

Hello Alex

Thank you for your recent review and for taking the time to write about your positive experience with us and to tell us how happy you are in your new Eccleston Home. We really appreciate it.

We've passed on your compliments on to our site based team and we're sure they'll appreciate them too.

Thank you again and we wish you continued happiness in your new home.

Regards

Eccleston Homes

Beoordeeld met 1 van de 5 sterren

Don’t fall for these fake positive reviews

Don’t fall for theses fake reviews, please speak to the residents living the Eccleston Homes experience right now.

17 mei 2022
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Antwoord van Eccleston Homes

Thank you for your recent review.

Unfortunately we're unable to respond fully, as we're unable to find you on our system.

If you feel that you have some issues that we need to attend to, then please report them through the channels that you have been advised of and we will certainly make contact with you.

Where customers are not entirely satisfied with the outcome of any post completion works or discussions, maybe due to delays in the completion of works, or requesting works that fall outside of the NHBC warranty, here is a process for the resolution of such issues. We understand that delays to any scheduled works are disappointing for all involved and we work to resolve all reported issues as soon as possible.

We can absolutely assure you that we have no fake 5* reviews on our profile. They are all genuine experiences, from genuinely happy customers. In addition, Trustpilot have measures in place to flag and or remove any such reviews, which Trustpilot, Eccleston Homes, or any customers are free to use. Please therefore flag and report any of the 5* reviews that you feel are fake and Trustpilot will take the appropriate action.

We have flagged your review to Trustpilot and requested that they contact you, to provide us with more information, which will allow us to properly identify any issues that you have.

Regards

Eccleston Homes

Beoordeeld met 5 van de 5 sterren

Amazing service.

Excellent service provided by Dawn White from start to finish. I was lucky to reserve one of the last plots available at Eccleston and Dawn helped and supported me massively purchasing not only my first, but my dream home, which I am incredibly grateful for. Any questions I had (lots!) she answered, without any issues. Updates were given along the whole purchase and building process. All communication was responded to straight away and even had welcomed suggestions and recommendations along the way in terms of styling etc. Very happy with the service I have been provided with, Dawn was a pleasure to work with. Thank you.

16 mei 2022
Review zonder uitnodiging
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Antwoord van Eccleston Homes

Hello Heather

Thanks for taking the time to leave this amazing review and kind comments regarding our Sales Consultant, Dawn.

We're really pleased that Dawn has been able to work closely with you on your new home purchase and has left a lasting positive impression.

Regards

Eccleston Homes

Beoordeeld met 5 van de 5 sterren

Great welcome

Great welcome
Explained everything and took time explaining options and styles.

16 mei 2022
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Antwoord van Eccleston Homes

Thank you for your recent 5*review and taking the time to leave your comments. This really is appreciated.

Regards

Eccleston Homes

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, Martin the sales rep is a pleasure to work with and is such a gentleman.

His attitude and manner is commendable and he is a great asset to the company.

Thanks

Nick

13 mei 2022
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Antwoord van Eccleston Homes

Thank you your complimentary comments regarding your recent experience with our Sales Consultant Martin. We'll be sure to pass those on and we know they'll be appreciated.

Regards

Eccleston Homes

Beoordeeld met 5 van de 5 sterren

Lucky to have found Eccleston Homes.

Lucky to have found Eccleston Homes.

About to move into my dream home, with the support of a ‘dream team’.

Thank you all!
Mrs Hallam

11 mei 2022
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Antwoord van Eccleston Homes

Hello Mrs Hallam

We're really pleased that you're happy and you sound super excited. We look forward to welcoming you into your new home soon.

Regards

Eccleston Homes

Beoordeeld met 5 van de 5 sterren

Had a scheduled viewing at Lords Fold

Had a scheduled viewing at Lords Fold. We were greeted by Yvonne who was extremely professional and helpful. All our queries were answered and we were given information of forthcoming release of new houses in the development. It was a very pleasant experience, made possible with Yvonne's knowledge and help.

10 mei 2022
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Antwoord van Eccleston Homes

Hello Andrew

Thank you for your recent review and your positive comments regarding your visit to our sales centre and the experience you had with the service offered by Yvonne, our Sales Consultant.

We know that your review and comments will be very appreciated.

Regards

Eccleston Homes

Beoordeeld met 5 van de 5 sterren

The sales office representative…

The sales office representative (Yevonne) was both very knowledgeable & helpful.

3 mei 2022
Logo Eccleston Homes

Antwoord van Eccleston Homes

Good Afternoon

Thank you for your recent review.

We're pleased that you been able to leave this review and we'll certainly pass your kind comments on.

Regards

Eccleston Homes

Beoordeeld met 5 van de 5 sterren

Yvonne was very welcoming and helpful

Yvonne was very welcoming and helpful.

The show homes are very well presented and the quality impressive.
After viewing the show properties, she answered questions re the house build, I.e traditional as opposed to timber frame.

We talked thru the purchase process and Yvonne indicated properties which we both felt would be particularly well suited to me.
She talked thru the purchase process and explained the next release stage. I was then invited to keep in touch and said that she would keep me up to date, confirming my contact number and email.

I have been studying the literature supplied and will be in touch with a couple of questions in the very near future.
Many thanks for a great visit
Margaret

15 april 2022
Beoordeeld met 1 van de 5 sterren

Buyer beware they don’t care

Sales team are great, but problems start once you get your keys I made the misfortune of buying a house in their Welsh development Halycon Place, so far only 8 of us have moved in out of 15, but we have a combined snag list of over 2000 items ranging from faulty plastering, windows, brickwork, damaged goods used, not finished kitchens (damaged fridge doors, 800mm bare brick holes left as a dishwasher space), by fold doors fitted incorrectly, safety or laminated glass not used where needed, failures to follow local building regulation. Had a director visit us, sat here went very sorry we will get it all sorted 8 weeks later and nothing. Shocking attitude it seems once they have your money they don’t care, households now starting action with NHBC support

13 april 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very nice and helpful staff

The sales is very nice and helpful.
Great experience in reserve property here.
Recommend yours to buy with Eccleston Homes.

8 april 2022
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Antwoord van Eccleston Homes

Hello Lisa

We hope that you're having a good day?

Thank you for your recent 5* review and your lovely comments.

We look forward to working with you on the purchase of your new home.

Regards

Eccleston Homes

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