Kingswood Homes Reviews 

We have recently completed on a Ribchester 6 and absolutely love our new home.

My husband and I were initially very against buying a new build. However, after meeting Donna and seeing what was possible, it completely changed our minds.

We spent a lot of time with Donna tailoring the house to suit our family. Nothing was ever too much trouble, and as someone who knew exactly what I wanted, that meant a great deal. Being able to shape our own home and choose the exact locations for light fittings and sockets is incredible. It truly feels like we designed and built our own home, rather than simply buying one.

Since moving in, the site team – Dave, Luke and Liam – have been fantastic. They are always on hand to answer questions or resolve any concerns quickly. Their aftercare has been excellent and has made settling in even easier.

A huge thank you to everyone at Kingswood. From start to finish, the experience has been a pleasure, and we couldn’t be happier with our forever family home.

We wouldn’t hesitate to recommend a Kingswood home to anyone.

Samantha & Lee Turner
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Kingswood is a Fantastic building company , was a little dubious at first as we’ve heard so many horror stories about new build houses , obviously they were other inferior builders !
Kingswood have been great all through the process, excellent sales staff Donna kept us informed throughout and even emailed and called us on her days off and was extremely patient with all our questions and concerns .
Luke the site manager is also very helpful and dealt with the minor snags ( nothing major wrong just small details )
We ABSOLUTELY love our new house and love the peaceful, quiet Homestead estate and surrounding area .
Would DEFINITELY recommend Kingswood Homes very superior builder , we looked at Kingswood Homestead first , then checked out other new build houses in North West , always comparing them to Kingswood and none of them were the same same high standard for similar price range , we love that every house is different , and there is space between each property and not very overlooked .
Thank you Kingswood for our forever house !

So far am in early stages of buying a house. Donna has been fantastic right from the start. She gives great advice and ideas. Very honest and upfront with all the choices. Looking forward to completion and i know Donna will help when needed.

Extremely disappointing experience at Spinnersbrook, Hoddlesden. Information changed repeatedly throughout the sales process, requiring constant clarification. Despite engagement over a 4 month period, I was ultimately refused the opportunity to reserve a property in the end, after selling my property and arranging a rental. The complaints process was equally disappointing, with my concerns largely left unanswered. I expected far greater transparency, communication and customer service.

We would like to express our sincere gratitude to Kerry and Donna at Kingswood Homes for their outstanding support throughout our journey. From start to finish, they have been incredibly professional, friendly, and always willing to go the extra mile to help.
Their communication was excellent, keeping us informed every step of the way and making the whole experience smooth and stress-free.
Nothing was ever too much trouble, and they were always happy to answer questions and provide reassurance whenever needed.
Thanks to Kerry and Donna, what could have been a daunting process became an exciting and enjoyable experience. Their dedication, kindness, and commitment to customer service truly made a difference, and we are so grateful for everything they have done for us.
We couldn't be happier with our experience and would highly recommend Kingswood Homes, especially Kerry and Donna, to anyone looking for a team that genuinely cares about their customers.
Thank you both for all your hard work and support!

We bought our house 2 years ago from a seller who had purchased a new house from Kingswood. When I identified an issue with how the guttering had been installed originally, even though I wasn't a direct customer of Kingswood, they came out to inspect the gutters at my property and fixed it within a month. No bother or disagreement. My thanks go especially to Liam, excellent customer service, he promised and delivered. I'm not the only one who has had this positive experience and compared to some developers I would definitely recommend Kingswood.

Recently purchased a new home from Kingswood and the experience has been very positive. One aspect that really stood out compared to other developers was the flexibility to personalise the property with various modification options. While these come at an additional cost, they give you the opportunity to create a home that feels tailored to your own style.

The sales team, Andy and Ginell, were excellent throughout the process; approachable and knowledgeable. A special mention to Ginell for her patience and support with the various amendments along the way!!

Following completion, a professional snag survey identified a number of issues. Naturally, I was slightly apprehensive about how these would be dealt with, but this is where Kingswood really demonstrated their professionalism. Jason, the Site Manager, has been outstanding throughout; very approachable, understanding, and proactive in ensuring concerns were properly listened to and resolved. Jason made sure the work was dealt with promptly and efficiently. His attitude and willingness to help have made a real difference and provided reassurance throughout the process.

The only advice I would give to future buyers is to spend plenty of time during the planning stage considering details such as radiator placement, electrical socket positions, lighting, and room layouts. Taking the time to think these things through early on, especially during the hard hat stage can for sure, save inconvenience and alterations later!!

Overall, I would happily recommend Kingswood and hope no significant issues arise once settled in the property. Will aim to provide an updated review to help others.

Liam from customer care has gone above and beyond helping me sorting a situation out that required urgent attention. I have lived on greenhills for nine years and I’ve always found Liam to be so helpful on every occasional. He is a credit to the company .

We cannot speak highly enough about Kingswood Homes we bought our lovely house on the Homestead Phase and it’s lovely from the design and quality! Our new home had a few snags which you expect from a New Property! Luke was great when we moved in nothing was too much trouble and the after care team Liam and the team have been amazing to keeping you informed and dealing with the work they have all been professional and friendly. Kerry and Donna in sales have been excellent, friendly and nothing too much trouble. I would say if you are thinking of buying a new house buy one from Kingswood you won’t be disappointed.
They are a super company! I wouldn’t hesitate to recommend to other people.
We are very happy customers.
Thank you Kingswood 👏👍

This has been a quite helpful team, Ginelle and site manager Jason are very responsive to any query and he makes sure that everything should be done timely regarding the snugs.

I couldn’t recommend Ginell at the Farmstead team enough. She has gone above and beyond at every step , even from pre reservation, and is always available to help and answer any question no matter how big or small. The support has been above anything I’ve dealt with before, and knowing she’s on the front contact of my build makes this moving process feel like a dream.

We wanted a Kingswood home originally but our house type we wanted had been unavailable so we found another home with a builder but that didn't work out how we thought it would. Fortunately Donna kept in touch and when the housetype we wanted became available, Kingswood stepped in and were amazing.

Donna and the team at Greenhills went over and above, there were emails on days off and after working hours to help us secure our home. The estate itself is brilliant and we really enjoy our home

The staff at Kingswood are all very helpful, sincere and take the time to understand their customers. The homes are beautiful and I can’t wait to move in!

From the first time we walked into the sales office to the moment we received our keys to our forever home we have been treated incredibly well by all the staff at Kingswood. This has continued as we settle into our new home. Deb has been an absolute star and has supported us throughout our Kingswood journey from day one. She is open and honest and can be trusted to offer valuable advice. We still enjoy bothering her on a weekly basis for advice, chats and a catch-up. Luke, Ian, Liam and the rest of the Kingswood team have been, and continue to be on hand for any snags and issues that come up. They always follow up to ensure that each issue/snag has been satisfactorily remedied. We are very happy that we chose Kingswood and highly recommend others to do the same. We have additional needs within our family and Deb and the team worked together with us to find solutions to meet those needs. This is something we have found to be unique to Kingswood when we were researching other housing developments. Thank you to the whole team! We are so thrilled with our new home.

Cannot speak highly enough on Kingswood homes in the run up to our move to the Spinners Brook Estate. Initially seeing the houses on Rightmove, myself and my partner decided straight away that this was the perfect opportunity to move to an exciting development and move our way up the property ladder. After viewing the show home and other houses on the estate we were blown away, Deborah was very informative and a welcoming face, we quickly completed the reservation to Plot 24 and were looking to move asap. Debs was supportive throughout the initial reservation and ensured we were smoothly through the home specification choices, it was a very easy process. Unfortunately as many of these things go, our chain fell through twice in the lead up to us completing, Kingswood Homes were supportive throughout, especially Kerry who kept in contact throughout and assisted us in our purchase. Finally we are on the home stretch and ready to move into our new home Friday. Kingswood Homes have been excellent, especially Deborah and Kerry. They are a credit to the company.

As someone who has never lived in a new build before, we knew Kingswood would be the only development for us if we were to move. From the initial conversations with Donna all the way through to the process of reserving the plot, choosing options and seeing the house be built, Kingswood have provided an exceptional service. Massive thank you to the team who have always been on hand to support us at the earliest convenience and even now nearly a year down the line of being here we are still being looked after very well. We love our house and the whole development and we’re so pleased we made the decision to move.

This is my first time buying a house, so I don't have much experience, but I've spoken with many developers, and only Kingswood Homes and Andy made such a good impression on me. I decided to buy a house from this company thanks to the professional and personalized approach of the salesperson. From the very first conversation, they treated me with exceptional kindness and respect, even though I didn't know what I was looking for at the time. I'm confident that they, as a company and as individuals, will be committed and helpful until the purchase is finalized. I wholeheartedly recommend this company.

We’ve recently reserved a house with Andy and, although it’s still early days, our experience so far has been great. He’s been very approachable, friendly, and helpful, keeping us well informed and making the process feel straightforward. A very positive start!

We've been so happy with our experience so far with Kingswood Homes. Andy & Ginelle have been so helpful, lovely and really helped us design our dream home.
We've been really impressed with the build and flexibility of designs, as well as the responsiveness, and incentives that we received prior to purchasing our home. Would definitely recommend Kingswood Homes to anyone!

Ginell made everything super easy as we looked to reserve our new home. We couldn't have asked for a friendlier or more helpful sales advisor. She took us through the whole process and answered our millions of questions, putting us right at ease. Excited to proceed with purchasing our first home 🏠