Ecolab Reviews 

Ecolab territory managers lack organisation and seem overly laid-back. It's been over three weeks, and we're still struggling to obtain our chemicals. Frankly, I believe a six-year-old could manage this position better than this. Sad to see that big company like Ecolab, going down like this. Time to wake up CEO.

Had been a customer for 25 years but the last year we had no rep for our territory which was part of the contract .They use to come every month to service the 25 year old machine now its only if I call and then its when they have a rep to come out. In 2024 they started a minimum product purchase of 200.00 /per month along with the rental fee of 147.00/month. I am a small restaurant and can not do that You decide for yourself if you want to be one of their customers.!!!!

The most trusted source for pests control company is ECOLAB. I know ECOLAB for long time because I work for Dennys for 20 years long. I work at 6920 south Fri road in Katy. I never have seen any hard working person name Toni and so honest with huge respect and courteous. Mr. Supervisor Eric walker watched him his entire time what he had been working. This is called a great Boss. A big hand for them and there great job. Shafi. Katy.

Poor communication. Ghosting. Rep and corporate is not responsive to the multiple people from my org trying to reach out to them. I cannot get ahold of them to get training information after my company purchased the training. Cannot get ahold of them to get the refund due to not responding or allowing people from my company to begin training.

We leased a commercial dish machine and it was the worst vendor experience in 25 years of business. We never received chemicals that we paid for and when the tech came to remove the machine he damaged our plumbing waste lines on out of pure laziness. The sales rep made many false promises and the corporate office was no help at all.

Stole our dishwasher deposit after we returned the equipment. Started ghosting / ignoring us completely, top down from sales reps to customer service people. If you get a hold of them they'll say they're going to send the money then they never do, and become unresponsive.

Really bad company to avoid at any cost. They also give money to thiefs like the Glazers

Can not do right for wrong at this place. Stop work authority, forget it, you only have that right on paper. The management tell you they will listen to what you have to say, that will fall on deaf ears and every meeting contains an insult from the management. Can not access any payslips and those I have been sent are not a legal payslip. I can not wait to get out, the sooner the better.

Really bad customer service and they sponsor ownership who steal money.

Lamentable

Passages non réalisés, je refuse donc de payer et Ecolab me promet de revenir vers notre entreprise pour trouver une solution... à la place de cela je reçois un peu plus tard le courrier d'un cabinet de recouvrement

Leider sind wir sehr unzufrieden mit dieser Firma.
Sie ist nicht zu empfehlen!

Des voleurs tout simplement.
3 passages prévus, 2 d effectués.
Ça te facture l année suivante en reconduction tacite, tranquille.
Ça bosse pas mais ça facture.. Des génies ou des escrocs on sait plus trop..

Mit Abstand die kompetentesten Ansprechpartner der Branche.
Dazu super Produkte.
Zwar teurer als die meisten anderen, dies ist aber aufgrund des großen Außendienstteams nachvollziehbar.

Commande passée début février jamais reçue. Plusieurs relances par mail pas de retour, le site ne permet pas d'écrire un avis, pas d'adresse rien. A fuir

Commande faite en février jamais reçu, je n’ai plus accès au suivi sur le site . Bref de la grosse arnaque

Commande jamais reçu, et pas de réponses du service client
2ème mail récemment, apparemment adresse invalide

Commande jamais reçue.
Aucune réponse du sav.
Aucun remboursement.

Service client ne répond jamais, les produits arrivés ne correspondent pas à ce que j’ai commandé et surtout qualité médiocre ! C’est clairement du aliexpress...

Produit non reçu, le colis à été réexpédiée à l'entrepôt, sans essayer de mon contacter.
Mais le pire vient du lieu de localisation de l’entrepôt. On en parle du coton tige écologique américain, fabriqué en Chine ?! Bravo l'hypocrisie !

Jamais de retour via l'email du service client, commande reçue par miracle (pas grâce au nombreux mail de contact que j'ai envoyé) et produit ne correspondant pas... Le site ne propose pas de donner son avis, on voir bien que les avis laissés sont faux.