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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

absolutely satisfied with ecutesting.com service. i have a MK2 Ford Kuga throwing up code P068A constantly; thats comes with a list of tests to do before you settle on the ECU as the problem. we check... Toon meer

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic company with great staff. Took my BMW dash cluster there. Quick and efficient at the reception. Spoke to both Karen and Emma and they were both totally professional and informativ... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Had an issue with Landrover auto gearbox, gear selector. A well known Landrover problem which should have been a recall but never was, and now LR main dealers will gladly fleece you of up to a £1000... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Sono rimasto davvero stupito della cordialità e la velocità di ogni risposta, e ancora di piú per la velocità con cui hanno risolto il problema dell'attuatore, risolvendo uno dei problemi più grandi... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Voertuigen en transport

Informatie afkomstig van verschillende externe bronnen

UK supplier of automotive ECU's, throttle bodies, air mass meters & ABS modules as well as listing technical advise & common faults


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

871 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 maand

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Beoordeeld met 5 van de 5 sterren

'ECU Testing' did a great job.

'ECU Testing' were very clear and precise from the very beginning. The unit was picked up prompt which was arranged by them and was very simple process.
the work carried out was precise, clean and very professional. the return of the repaired unit was taken care by them and arrived as advised.
Procedure for installation and set up was sent with clear and precise drawings. only one problem arose as the solenoid setting figures did not match the unit Part Number precisely and had to try both configurations to get it right. It would be good to have it the correct setting figures for the unit repaired to save time.

17 september 2024
Review zonder uitnodiging
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Antwoord van Ecutesting

Hi Saqib, Thank you for your 5 Star feedback it is much appreciated. Regards Karen.

Beoordeeld met 5 van de 5 sterren

Top Class

Top Class. Great service and job complete perfectly.

3 oktober 2024
Review zonder uitnodiging
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Antwoord van Ecutesting

Hi Damien, Thank you for your great review it is much appreciated. Regards Karen

Beoordeeld met 5 van de 5 sterren

quick turn around

quick turn around, good communication and fair pricing . well recommended used them loads of times never had an issue

5 oktober 2024
Review zonder uitnodiging
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Antwoord van Ecutesting

Hi Kars Sussex, Thank you for your 5 star feedback, i am pleased to read you are happy with our services. Regards Karen

Beoordeeld met 2 van de 5 sterren

Looong wait, poor communication

I needed to fix a mechatronic issue, so I provided them with fault codes and a description of the error. They received it on Monday, and it took them 9 working days just to test it. I kept calling for updates, but all I heard was that it was in the lab. In the end, they claimed they had fixed it, but gave no explanation about what was wrong. As we’re still getting the same error, we decided to replace the entire clutch, assuming the unit is working. Yes, they provide a warranty, but for what purpose? Another two weeks of waiting?

They might be a legitimate company, but my first experience with them has not been encouraging, and I will definitely not use their services again.

7 oktober 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Haki9ltu, Thank you for your feedback, unfortunately i cannot find a customer record in our database for you, this could be because it could be under a different name. I would be happy to look into this for you. Regards Karen

Beoordeeld met 5 van de 5 sterren

Professional, Fast, Very Reasonable Cost, Lifetime Warranty

I must say these guys are great!!! I was not able shift out of park. I had my vehicle towed to my mechanic (now former mechanic) and after a week of troubleshooting, they pinpointed the issue to the Shift Module and quoted me over $2600 to fix it which consisted of ordering a new one and having it programmed for my vehicle. I had my car towed back since I thought their price was exceedingly high. I did some research and found ECUTesting. What a godsend. After completing their online test form, they determined they could fix it (i.e. rebuild). They emailed a shipping label and with the help of their video, I was able to easily able to remove the unit. After approximately 2 weeks (I'm in the states), the rebuilt unit arrived at my home. I reinstalled and an PRESTO, it worked. All this occurred during the the first 2 weeks of September. It's now the 2nd week of October and I have no issue. Definitely worth it since the cost was only $290. WOW!!

The work is guaranteed with a lifetime warranty.

13 september 2024
Review zonder uitnodiging
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Antwoord van Ecutesting

Hi There, Thank you so much for your kind feedback it is much appreciated. Regards Karen

Beoordeeld met 1 van de 5 sterren

Takes a week after chasing up phone…

Takes a week after chasing up phone calls only to be in the same position

Price they state online to repaired chances once they have your item
And it cost £79 to have it shipped back.

2 oktober 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Dino, I am sorry to read that you are unhappy with our service, i have tried to call you however this has been unsuccessful. I have managed to locate your customer record and can see that we tested your unit based on your reported faults and the unit was working as we would expect it to and passed all end of line tests successfully, we did offer to rebuild your unit to rule out any intermittent issues however this was declined and therefore only a testing fee and return shipping was charged. If you wish to discuss this further please call me on 01773 535638 Kind Regards Karen

Beoordeeld met 5 van de 5 sterren

Quick and easy!

Quick and easy!
Ecu testing is super reliable and super efficient with the work they provide. The form is quick and easy to fill out and the waiting time is quick! One tiny issue is the website is a little slow at times other than that i would happily recommend ecu testing.

19 september 2024
Review zonder uitnodiging
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Antwoord van Ecutesting

Hi Sabir, Thank you for your awesome review, i will pass your feed back on to the rest of the team. Regards Karen

Beoordeeld met 5 van de 5 sterren

Excellent service and communication

Excellent service and communication , turned it around quickly - would highly recommend

17 september 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Kevin, Thank you for your 5 star review, Good communication and service is our number 1 priority and i am pleased that you would recommend us. Regards Karen

Beoordeeld met 5 van de 5 sterren

ECU repair

Sent my ECU of for repair after the initial communication staing they received it and is in que to be looked at I later received a second message stating it has been assigned to a tech, this is where it all stopped I herd nothing else for the week apart from when chasing myself looking for a update. On 2 seperste occasions I was told diffent things but in the finally on the 3rd occasion I was told it was fully tested and yes there is a fault and if I would like to go ahead with the repair, I agreed and was told it would be given back to the tech and repaired. Overall it took from ecu testing receiving my to getting it back just over a week, yes lead time was around 2-3days however I am grateful for the repair and apart from the delay and lacking in communication I can not fault the people or service from Ecu Testing and would strongly recommend them maybe just give yourself the extra time.
Rounding up great service, good experience just lack of communication

30 augustus 2024
Review zonder uitnodiging
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Antwoord van Ecutesting

Hi Gary, Thank you for your postive review i am pleased that we have been able to get you back on the road. Regards Karen

Beoordeeld met 1 van de 5 sterren

Useless and cannot communicate

So the 2-3 business days turnaround is a lie. Zero communication while ecu was with them for nearly a week. Despite chasing just got the chat bots giving no actual answer. Then to be called telling me the unit is dead (why did I send it in then???). They can't repair it and can't replace it. Absolutely useless and zero communication. Use as very last resort people.

26 september 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Paul, I am sorry to read you are not happy with our services, i have managed to locate your job and can see that from the unit arriving with us to updating you with the results this was 4 working days. Our 2-3 working day turnaround time is only an estimation. We do have an email address and mobile number on file and we do ensure our customers are updated via these options at every stage of the process I can see that your unit was tested as irreparable and therefore we have not charged you a testing fee for this service. If you would like to discuss this further please call me on 01773 535638. Best Regards Karen

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, fixed the fault with my clocks and car now works exactly how it should, hopefully I won't have to use the service again but if I do I will definitely be using this company again

3 september 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Phillip, Thank you for your amazing review it is greatly appreciated. Regards Karen

Beoordeeld met 5 van de 5 sterren

Super Fast Turn Around And Repaired As…

Super Fast Turn Around And Repaired As Promised.

27 augustus 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Seamus, Thank you for your positive review, we are happy that we could turn your unit around as fast as possible and that you are happy with our service. Regards Karen

Beoordeeld met 5 van de 5 sterren

Centralina cambio DSG 7 Audi

Ho avuto un problema con la mia Audi A3 DSG/7 Come al solito i DSG si rompono A TUTTE LE AUDI
Qui da noi IN PUGLIA non sapevano quanto volevano e si spendeva molto e prima dovevano capire il problema mentre la ECUTESTING con solo codici di allarmi mi hanno saputo spiegare Il problema……. gli ho mandato la mia centralina DSG7 E dopo un po’ me l’hanno subito rispedito funzionante al 100%
Comunque c’è poco da dire i numeri uno Complimenti e grazie

10 september 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Gentilissimo Michele Carmine Ippolito,

lo staff di Ecutesting ringrazia per la sua cortese recensione lasciata, siamo orgogliosi e felici di sapere che abbiamo dato tutto il supporto meritato alla sua richiesta e sopratutto di aver risolto il problema in essere, cerchiamo di dare sempre un servizio professionale e soddisfare ogni richiesta del cliente che ne ha bisogno.Per qualsiasi informazione in merito saremo sempre a disposzione per lei.
Cordiali Saluti
Il team di Ecutesting
Antonio Farino

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. Main dealer misdiagnosed an issue with a gearbox actuator. ECU Testing checked the unit and said it was fine. We had it back, diagnosed the fault ourselves, found the clutch ECU to be the issue and sent that over for repair.
Prompt service, good communications throughout & fair pricing. Can't ask for much more than that!
Thank you!

14 augustus 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Cris, Thank you so much for your kind review, We are pleased that we were able to help you with your issues and that you are now back on the road. Regards Karen

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
Keep you updated from start to finish.
Very fast turn around.
Will not hesitate to use again in the future.
5 stars from us
⭐️⭐️⭐️⭐️⭐️

2 september 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Gill, Thank you for your 5 Star feedback, i am pleased to read you are happy with our services. Regards Karen

Beoordeeld met 5 van de 5 sterren

Ho avuto un problema con la centralina…

Ho avuto un problema con la centralina dell' ABS. Sono veloci, cordiali e soprattutto disponibili. Grazie agli operatori che hanno sempre saputo darmi delle risposte quando ho avuto bisogno.

9 augustus 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Gentilissimo Bertran Gyver,

il team di Ecutesting rigrazia infinitamente per la recensione scritta, siamo felici che abbiamo dato tutto il supporto meritato con professionalita' e accuratezza alle sue richieste resteremo sempre a disposizione nel necessitare.
Cordiali Saluti
Il team di Ecutesting
Antonio Farino

Beoordeeld met 1 van de 5 sterren

Abs Pump

I’ve send them faulty abs pump from bike, then they turn up, that they cannot test it, so I’ve told them to send it to other guy ho said he can do it, then they said they will do it just need to order other parts for testing, so I’ve been waiting, finally after 2 weeks they said it’s fixed, but when I fitted abs it’s not working, faults are cleared all sensor working. Do you know how long it taking to take this pump out? It’s very difficult to do it.
Will see what they will do now.
Don’t like spending time of putting back faulty pump!!

30 augustus 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Tomasz, I am sorry to read that you are unhappy with our services, i understand we are in communication with you with regards to your concerns raised. If you have any questions in the meantime please feel free to contact us. Regards Karen

Beoordeeld met 5 van de 5 sterren

Professional Service

As a Prestige Workshop we have used ECU testing for a number of years. We find their services very professional and the communication is prompt and honest.If they cant repair the unit they do not charge which is very fair. Only company we use.

23 augustus 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Kirit, Thank you for your 5 star feedback, our customer service is important to us. Regards Karen

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, fast turn around of the part and I was kept informed of the progress.
The price for the repair was good too.
I would definitely use this company again.

6 augustus 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi There, Thank you for your fantastic feedback. Regards Karen

Beoordeeld met 5 van de 5 sterren

⭐️⭐️⭐️⭐️⭐️

Communication excellent.
Problem fixed following 3 years of dealership not knowing how to fix it.
ECU testing, fixed the issue within 48 hours and was returned within 4 days in total. Excellent service. Cost was well worth it and a fraction of the price our dealership wanted to charge. If you are hesitating using this service. Please don't. Wish I knew about them 3 years ago. Would 100% recommend.

1 augustus 2024
Review zonder uitnodiging
Logo Ecutesting

Antwoord van Ecutesting

Hi Eve, Thank you for leaving us such an awesome review. We are pleased to read that you are happy with our services, Regards Karen

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