Nice shop with original products and high quality. Shipping takes a while but they update you on the status of the order. I can recommend this store.
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Am fost reticent la început, dar din fericire totul a decurs normal! Am căutat pe net produsul dorit și am găsit cel mai bun preț pentru România, cu transport gratuit cu tot, la acest magazin online!... Toon meer
Am comandat și platit o pereche de rame tocmai din luna decembrie , și după numeroase amânări m am trezit că compania a intrat în insolventa , am rămas și fără bani și fără produs .Voi sesiza protecti... Toon meer
Bedrijf heeft geantwoord
Am fost încântată pentru ca au produse de calitate, prețuri oneste iar livrarea a fost extrem de rapidă, 3-4 zile! Am comandata a doua oară de pe site-ul lor și sunt mulțumită. Este un site ușor de a... Toon meer
Bedrijfsgegevens
Contactgegevens
Nobistor 16, 22767, Hamburg, Duitsland
- +40 31 631 4008
- info@edel-optics.ro
- www.edel-optics.ro
4,4
Uitstekend
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Livrare rapida si sigura
Livrare rapida si sigura, produse de calitate, originale in ambalaje originale
20 maart 2023
Beauty of life !
You won't see the beauty of life until you show yourself love!
I really appreciate your efficiency and professionalism.
Thank you!
16 maart 2023
Arrived on time
Arrived on time, good package and good quality of the sunglasses. Plus, to be honest, lowest price on the market (for the model I bought). Thank you!
13 maart 2023
Super satisfied with edel-optics.
9 maart 2023
shipped good and fast
8 maart 2023
great quality/price
8 maart 2023
All worked out as planned
7 maart 2023
Disappointed
Hello. I received the package. Inside, the boss glasses box is destroyed in the right corner, so I won't be able to use it to hold the glasses. the glasses are fine. I am very disappointed 😥
7 maart 2023
Antwoord van www.edel-optics.ro
Hi Razvan,
your satisfaction with your order is our top priority and we want to inform you, regarding this complaint, that a new glasses-case is being sent shortly with the UPS tracking number provided via email.
We apologize for the inconvenience caused and thank you for your understanding!
Best regards ,
Edel-optics
I recently purchased these sunglasses…
I recently purchased these sunglasses and I am absolutely in love with them! The quality is outstanding, and the lenses are crystal clear. They fit comfortably on my face and don't slip down, even during hot and sweaty activities. I appreciate the stylish design and the fact that they come with a protective case. These sunglasses are definitely worth the investment, and I highly recommend them to anyone looking for a durable, stylish pair of shades.
2 maart 2023
Exceptional quality of execution
Exceptional quality of execution, attention to details, assistance in Romanian/English.
31 januari 2023
They are not serios... Bad services with bad client comunication
Same status with no money returned...
DO NOT ORDER FROM THIS COMPANY!!!!!
They are not serios, I have still waiting for the money for the return for almost a month because I wasn't satisfied with the quality of the purchased product..
Even so far I have not received the money back.
SHAME ON YOU - EDEL OPTICS....
22 februari 2023
Antwoord van www.edel-optics.ro
Hello Dan,
we apologise the refund is delayed and for any inconveniences this has caused you, as mentioned, this should be completed in approx. 14 days, which is now overdue a couple of days. The case has been escalated and we are waiting for the transfer to be completed in the following days, as we have informed you.
We thank you for your patience and understanding !
I've order a pair of sun glasses which…
I've order a pair of sun glasses which I wanted and I found it on this site at a very good price, with no cost for transportation. The delivery was set within a week and everything went perfect.
The sun glasses was packed in a small box with protection. They are perfect, no sign of imperfection or scratches. Thank you!
21 februari 2023
First of all the communication with…
First of all the communication with customer support
14 februari 2023
5 stars
I have a good experience with a wonderful team.of edel-optics. They respond very fast for my order. Good for you edel-optics.
Best regards.
9 februari 2023
The frames came with the enamel/ paint…
The frames came with the enamel/ paint already chipped. It looks like they sent a model that was phisically in display for a long time.
Whoever packed this pair of glasses saw the were chipped and still sent them as a new product.
1 februari 2023
Antwoord van www.edel-optics.ro
Hello Bogdan, we apologise for the condition in which your order was delivered and we have sent you the free UPS return label, so we can replace or refund this right away, as orders should never leave our warehouse in this condition.
Best regards,
Your Edel-optics team
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.