eFOLDi Reviews 169

Looked at many lightweight folding scooters.
The eFOLDi Compass came out on top.
Had home demo and a try on scooter and it felt quite safe and stable, I live on an unmade rough road and this scooter coped very well.
Agent Cliff clearly explained how it all works and puts together.
Very satisfied so purchased, looking forward to going to horse races with it.

Maggie has been marvelous from the start to the end of this journey with E-Foldi. I cannot praise her enough. She was patient and understanding with me and explained things about the scooters so clearly! She is a wonderful Credit to your Company. Well done E-Foldi! Well done, Maggie!

BEWARE!!!
I paid over £2,500 a few years ago for an Efoldi Explorer. This was a spare power scooter which could fold up for when I went travelling. It has only been used a few times. All three of the pneumatic tyres have now deflated and will not hold air, (faulty valves)! Efoldi cannot come out to repair and will not collect for repair, (about 40 miles by road). They have said that I need to box the scooter and pay £60.00 to send it to them. They will then repair, (with additional charge, of course). The refuse to replace with solid tyres. I cannot do this as I do not have anyone to assist me so my only recourse is to buy a new folding scooter and throw this one away! Luckily, there are many available online at much reduced prices so I will not be wasting my money on Efoldi again!!!

My wife has been looking at folding mobility devices on Utube for a while, and was taken with the Efoldi range. It was mainly the Lite model that she thought would be most useful for shopping and general usage. I, being the husband thought the Explorer would be great for National Trust sites. Tom came to us today to demonstrate both models. My wife and I had a go on both the Lite, and the Explorer. Tom was very patient and knowledgeable about them, and ensured that we saw how to pack and unpack them, and use them safely. He was an excellent demonstrator and we were very impressed with how both mobility scooters dealt with both grass and pavement. We were so impressed that we purchased before Tom left us. We also had a good look at the Lift which we thought could be useful for loading and unloading in the car. Efoldi have been a very pleasant company to deal with and I would recommend them without reservation.

The staff from eFoldi have always been very helpful, very clear on everything they discuss and are always happy to look into anything you request. Fast and effective service. Kathy, was brilliant every step of the way 🙌🏻. I have never had a bad experience with eFoldi or my Explorer and highly recommend them and their products. Thank you, without my Explorer I struggle to leave home.

The eFoldi has been so useful for my husband when attending hospital appointments. It has given him his independence back and he can whizz off to the hospital door. It has taken the stress out of trying to find a portering chair. It is easy to fold up and carry onto the bus/train. Only problem we found is that is is not very stable when stored on the bus and needs to be held as will fall over if the bus goes over a bump or pot hole.

Both the Sales Lady I spoke with in the office and the demonstrator Tom were first class. They were great to deal with and extremely knowledgeable about the product, which is superb.

Their representative Cliff Bingley was extremely knowledgable and helpful which helped me to fully evaluate the eFOLDi scooter I'm interested in.

I had tried the Efoldi Lite at another venue and Tom gave me a very helpful home trial of the Compass that confirmed my choice of that model. It has given me the freedom to do such varied things such as going to London by train to the theatre and racing my 3 year old great grand daughter on her scooter in a local park - she won easily! Michael

Staff member was very helpful when first enquiring.
Craig was extremely helpful and informative when he visited. He answered any questions patiently. He explained the pros and cons of both scooters in great detail, and there was no pressure to buy.
He was a very pleasant gentleman, and a credit to the company.
Went on to purchase the EFoldi Lite, as that was more suitable for my elderly uncle's needs. Craig made sure that my uncle practised the folding and unfolding for himself, and that he was confident while he was using it.
Very professional service. Looking forward to the scooter arriving now.
Delivery is very quick, just 3 working days!

My mum had a demo from John regarding purchasing an efoldi scooter, who was extremely helpful and informative.
Also we had excellent service when actually ordering n paying for chosen product.
Will certainly recommend to others

Many thanks

I had a demonstration from their representative Tom, this was excellent and he had the product, a compass, with him and I purchased it without hesitation. I have had the compass for 2 months and find it excellent. I would definitely recommend this company

I had a strong recommendation and indeed a trial run on a friend's eFoldi; so when my scoliosis became worse and walking was difficult, I arranged a demonstration. Tom Smith came and was very helpful.
The Lite came today - I'm calling it my Go-Kart - so I have yet to master assemblage and folding up, properly. But I love whizzing around. With a walking stick you look down, on a scooter you look up, make eye contact and smile at people!

Cliff demonstrated the efoldi compass. He was very thorough and friendly. All questions answered to satisfaction.

We had a great experience with cliff very helpful we have had a lot of problems finding the right scooter for my husband who is 90 but at last the efoldi compass fits the bill so easy to fit in the car and easy to fold thanks again Cliff

Cliff came out to do a demonstration within days of my call. He was so thorough and ensured i could manage to operate the efoldi before i was allowed to purchase a new product. I have previously had an efoldi and had decided this was the scooter for me, its easy to operate , get on and off without any issues and gives me great relief from being in my electric wheelchair. This product has really changed my life, i can get out and go off road with my 5 year old medical assistance dog Poppy. Its easy to fold up and comes with full lights, hazards, indicators. My new efoldi navigator comes tomorrow and i cant wait to get out with Poppy on our adventures. My purchase was so straight forward and already i have had a call from efoldi customer services which is so important to me . Efoldi service annually which will be good i know if i do have any problems there is someone on the other end of the line. I cant believe the battery comes with a 7 year guarantee and my past experience confirms it really does hold the charge. I top my battery up each time i go out on it as Poppy and i do about 8-10 miles a day and the level barely moves so it will easily do 14 miles on a full charge. Efoldi in my opinion are the Rolls Royce of scooters and really hold their value. Thank you Cliff for such a seamless purchase you are a credit to Efoldi there was no pressure at all Cliff had to be sure that this was the right purchase for me.

The eFOLDI Compass is the lightest mobility scooter that i have found. I was able to load it into my car boot, unlike other scooter i have tried. It was just the right size to fit into the boot of my small car.
Cliff, the agent was very good, taking me through the controls

The rep Cliff was very helpful about the scooters I requested an efoldi lite and he asked if I would like to see the new compass. I did see both and was pleased I had because I preferred the compass. It was easy to use and fold and very light to pick up it maneuvers easily and comfortable to sit on. Very happy with it.

Company responded quickly to enquiry and arranged home visit by Cliff who demonstrated the product politely and efficiently. We were able to try it thoroughly in all situations to make sure it met our needs. It did so we placed an order and delivery was offered in a couple of days.

eFOLDi dealt with a problem with my husband's eFOLDi
Light efficiently and with real Customer CARE