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Energie Fitness - Kilburn Reviews 

242
TrustScore 4 uit 5

4,1

34a - 36 Kilburn High Road, London, NW6 5UA London, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Has been a great experience so far with a mix of weight training and in house sessions conducted by energie fitness. They provide a wide range of in-house sessions ranging from HIIT to yoga to cycling... Toon meer

Beoordeeld met 4 van de 5 sterren

Very friendly and professional trainers, a good amount of machines and free weights, and areas allocated well; bodyweight zones, machines, cardio zones etc. It's got everything a gym needs! Sometimes,... Toon meer

Beoordeeld met 5 van de 5 sterren

Kilburn -I am a member. The gym itself has a lovely vibe,your are made to feel welcomed. The staff are very professional and friendly. Especially Dawn, she is always willing to help and at times when... Toon meer

Beoordeeld met 1 van de 5 sterren

ABSOLUTELY AVOID – UNTRUSTWORTHY AND UNPROFESSIONAL DESPITE CALLING AND CLEARLY CANCELLING MY MEMBERSHIP, ENERGIE FITNESS KILBURN FAILED TO PROCESS THE CANCELLATION AND CONTINUED TO CHARGE... Toon meer


Bedrijfsgegevens

  1. Fitness- en voedingsservice
  2. Gezondheidsclub
  3. Fitnesslessen
  4. Gym
  5. Personal trainer

Geschreven door het bedrijf

A little positivity goes a long way... And here at Energie Fitness we’re absolutely loaded with it. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do – whether that’s pushing yourself solo on our top notch equipment or joining people just like you're in one of our specialist classes. Either way, you’ll leave buzzing. What's your personal best? Whatever it is, we’ll help you beat it. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. So... Discover a gym where you belong with Energie Fitness, the market-leading fitness franchise group in the UK with over 80 clubs in the UK and abroad. We’re on a mission to empower you to transform your life. Whatever your goal, we make fitness fun, friendly and accessible for everyone.

READY WHEN YOU ARE

Geschreven door het bedrijf

We'd love you to join us!
All of our clubs are locally owned and take the health, safety and wellbeing of members and staff very seriously. We know that many of you are really keen to get back to a better fitness routine and we want to assure you that you will be able to do so with full social distancing in a clean and safe training environment. We feel positive about our plan (which you can find more about here) and can’t wait to see you where you belong at énergie Fitness. Our gyms are inclusive spaces where you feel like you belong, and they’re designed to inspire you in whatever you want to do. Get a confidence-boosting, spirit-refuelling, get-up-and-go-recharging, stress-blasting, self-empowering gym experience for less – right around the corner. Sign up now for your first hit of positive énergie.

The energie fitness promise

Our promise to our members...

We are here to wow you: We are on a mission to amaze and delight you We play: Energie by name and energie by nature – we will make you sweat and smile A place for you: You don’t just join our gym you join our family! We’ve got your back: Your experience delivered on your terms It's personal: We believe in you and your personal victory when you win we win!

Contactgegevens

  • 34a - 36 Kilburn High Road, London, NW6 5UA, London, Verenigd Koninkrijk

4,1

Goed

TrustScore 4 uit 5

242 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,1

Alle reviews

(242)

596 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

Poor gym with very low equipment,all…

Poor gym with very low equipment,all the time mess and always short with weight.

28 mei 2021
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hey Dan

It is with regret to hear that you are unsatisfied with the facilities provided to you within your gym. We want to create an experience for every member in our gym that makes them want to keep coming back. Our members of staff are always willing to hear suggestions so if you wish to make them aware of your issues with the gym, they would be happy to listen.

Your feedback is much appreciated, it really helps us to improve.

Best Wishes
Dan

Beoordeeld met 5 van de 5 sterren

My pt chiara is very helpful and amazing

My pt chiara is very helpful and amazing at energie fitness kilburn.

28 mei 2021
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Antwoord van Energie Fitness - Kilburn

Hey Rema,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

An Easy 10/10

An Easy 10/10

Since I've started with energie fitness. Staff have been so helpful and supportive. There always on hand to assist patrons on every level. The team haven't just created a gym but a community spirit. I've definitely picked the right one.

24 mei 2021
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Antwoord van Energie Fitness - Kilburn

Hey Donald,

Thanks ever so much for your glowing review of our gym. Our team really appreciates all feedback from our valued members. We hope we can continue to deliver a top-notch service and to see you in the gym again soon!

Have a great day,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Great gym

Great gym, friendly staff, open late, good atmosphere.

21 mei 2021
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Antwoord van Energie Fitness - Kilburn

Hi Rebecca,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Really friendly and helpful gym

I was so pleased when I received a voicemail offering a free kickstart session a few weeks after I joined. I hadn't been to a gym in a long time so I felt a little overwhelmed. Alessio helped me choose exercises suitable for what I wanted to achieve and has made me much more confident with knowing what I'm doing in the gym. All the team are really nice and I feel could approach them all and ask for advice or help. I'm really pleased I joined this gym.

7 mei 2021
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Antwoord van Energie Fitness - Kilburn

Hi Abi,

Really appreciate you taking the time to leave such positive feedback for us, it's great to hear what our members think. We hope we can continue to deliver a stellar service and to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Everything was good

Everything was good: the staff, the machines, and cardio area.

7 mei 2021
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi Omar,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us.

We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Have a great day,

énergie Fitness Central Team

Beoordeeld met 4 van de 5 sterren

Lovely gym

Lovely gym. Lots and lots of equipment to choose from. Friendly staff. Great location as well.

Only complaint is they didn’t have water one day when I wanted to wash my hands. But they always have hand sanitizers and other disinfecting sprays or wipes available.

30 april 2021
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Antwoord van Energie Fitness - Kilburn

Hi Ariel,

Thank for leaving us feedback, your kind words mean so much to us and we sincerely hope we can continue to deliver a top-notch service. We're always looking to improve so if you have any suggestions please speak to a member of staff.

Thanks again,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Great gym with friendly staff and…

Great gym with friendly staff and regulars. Value for membership price is high due to the size of the gym and amount of equipment.

30 april 2021
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi Nicholas,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Beoordeeld met 2 van de 5 sterren

Pathetic internet

Pathetic internet
No ownership if go to complaints.

25 april 2021
Review zonder uitnodiging
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Antwoord van Energie Fitness - Kilburn

Hi Kunal

I'm sad to hear you are unhappy with the facilities provided in particular the Wi-Fi speeds. We are looking to improve the Wi-Fi speeds across the whole network and hopefully this can be implemented soon. Many thanks for your feedback, it really helps us to improve.

Best Wishes
Dan
énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Great value and gym

Great value and gym. Lots of weight lifting equipment and squat racks.

23 april 2021
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Antwoord van Energie Fitness - Kilburn

Hi David,

We are so happy to hear that our team members are delivering the top-notch health and fitness experience we hope to provide to every member that walks through our gym doors.

Thank you for taking the time to leave a review, we really appreciate your kind words.

Have a great day,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi H.H ,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Beoordeeld met 1 van de 5 sterren
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi Besart,

I am very sorry to hear you are unhappy with the customer service being provided to you. At énergie Fitness we aim to provide great customer service to every member that walks through our doors and it seems we have let you down on this occasion. We hope we can make it up to you.

Best Wishes,
Dan
énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

I've been training in this gym almost 3…

I've been training in this gym almost 3 years. One of the best gym I know

18 december 2020
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Great place to workout

18 december 2020
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi there,

I hope you're well.

Your positive feedback is very much appreciated by all of us here at énergie Fitness, it's what drives us to keep delivering amazing service so you can reach your fitness goals. We hope to see you again soon!

Thanks again,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Energie fitness Kilburn is excellent…

Energie fitness Kilburn is excellent value for money. The equipment is good, the change room and showers are big enough and nice, and it is rarely so crowded that you cannot get to the equipment that you want.

11 december 2020
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi Ian,

I hope you're well.

Thank you for the glowing review and for taking the time to share your feedback with us. We take huge pride in looking after our wonderful members and we are so happy that we met the mark! We hope we can continue to deliver an amazing member experience.

Best wishes,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Good gym

Good gym. I can only say about the morning sessions when I’m there. I always have a time to do what I need to do without interruption. The personal trainers that I see are easy approachable and human size. People in the gym are at different levels and diversified.
My big thank you is the app. I can see how many people in the gym, set the goals, burn calories etc. Plus you get points and as Sir Bruce used to say: “Points make prizes!”

11 december 2020
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hey there,

We really appreciate you taking the time to leave your kind words, you've made our day. We will always strive to continue to deliver this amazing service to you and we hope to see you in the gym again soon.

Thanks again,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Brilliant gym .

Brilliant gym .. friendly and super clean .
Amazing fun classes both online and in the gym .

The trainers are really helpful love this gym I felt super comfortable .

3 december 2020
Review zonder uitnodiging
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hey Raine,

Thanks for your great review of our gym, we . We love hearing from happy members and it’s truly rewarding to hear that we’ve made a positive difference to you on your fitness journey.

Our trainer works hard to make sure members enjoy every minute of their workout so I’ll be sure to pass your kind words on to them.

Thanks again, and we hope to see you again soon!

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

A really good gym

A really good gym , with new equipment and new areas.

Team its great and you feel very safe ( covid time) .

I recommend 100%

Bego

3 december 2020
Review zonder uitnodiging
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi there,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

The best gym of London!!!

The best gym of London!!!
Thanks To Alessio for his support in every training!

26 november 2020
Review zonder uitnodiging
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi Sebastiano,

Thanks for your kind words – you’ve made our day! We’re thrilled that you enjoyed our classes. Our trainers are always working hard to make sure members enjoy every minute of their workout so it's always nice to hear that they've delivered a great experience.

Thank you for taking the time to leave a review, we appreciate all feedback from our valued members.

Best wishes,

énergie Fitness Central Team

Beoordeeld met 5 van de 5 sterren

Great Gym!

Extremely friendly staff, all the equipment that you need and at a very competitive price. Great gym!

26 november 2020
Review zonder uitnodiging
Logo Energie Fitness - Kilburn

Antwoord van Energie Fitness - Kilburn

Hi Hugo,

Thank you for taking the time to review us. We’re thrilled to hear that you had a great experience with us at énergie Fitness.

Our instructors are continually improving and innovating their classes and keeping track of the best new gym equipment on the market so please come back and check us out again soon to see what’s new!

Thanks again – we appreciate it!

Have a great day!

énergie Fitness Central Team

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