Ents24 Reviews 

I bought 2 tickets for a Sam Campbell headline act in London this October. Sam was cancelled and replaced by a different headline act. ENTS24 have refused to refund my ticket, even though it is clearly stated in their terms and conditions that a change in headline act is eligible for a refund.

I cannot praise this company enough. I booked tickets to a UB40 event in Southampton, and I wasn't at that aware that they issued different tickets for disabled people until a few day's before the event took place.
Ents24 was absolutely brilliant when I contacted them about this.
They were so polite and friendly to me and did everything in their power to change my ticket so that I could still go and sit in the appropriate area.
I can't thank them enough for their respect and empathy towards me. I can't express how grateful I was. Thank you wholeheartedly Ent24!

Easy to book tickets

I’ve used Ents24 quite a few times, and each time everything had gone smoothly & without any issues. I’d recommend them based on my experience

我花了200多美元买票，这绝对不值。演出糟透了。感觉他们好像在敷衍，耍花招，用语气，而不是艺术。千万别去。

Easy to find and order ticket

I purchased tickets through Ents24 and added their optional "refund protection" sold via Booking Protect, assuming it would cover unforeseen circumstances preventing attendance. However, when I couldn’t attend due to a work duty, I was asked to provide extensive justification and proof, with the vast majority of reasonable cancellation reasons simply not valid according to their policy.

The policy demands highly specific, narrow circumstances and invasive documentation to make a claim—something that was not made clear at the point of purchase. The term "refund protection" is misleading, and the product feels like a tick-box upsell that most people wouldn’t knowingly pay for if they understood how difficult it is to qualify for a refund.

This kind of practice undermines trust. It’s technically legal, perhaps, but ethically questionable—and in my view, it borders on mis-selling under UK consumer law.

If you're thinking of adding this to your ticket, read the fine print very carefully. I’ll be avoiding this service in the future and will be raising my concerns with the relevant consumer authorities.

It was very easy to buy the tickets and no sign up a dozen different agents

Easy & clear to use.
Accurate timings when waiting for tickets to go on sale
Recommended

Reminder set for ticket sale release, waited for live screen but completely sold out but offered purchases through other fans.
Went to venues own website and had a choice of tickets.
Ents24 now deleted from all devices.

The event was Divine Comedy at th Barbican London 10/25. As Ents24 had no tickets, I managed to order direct from the Barbicans site with no issue.

Quick & easy to book confirmation in minutes of making booking

Quick and easy purchase

Clear and comprehensive

Very easy to use, clear pricing and straightforward language. Yesterday a band had cancelled their tour, Ents24, automatically refunded the ticket value which I did not expect, I was expecting some sort of email battle! Very good I will have confidence in using this site for tickets again.

Ents24 is easy site to use, I signed up to get a reminder for the concert I wished to get tickets for. Text message and email sent to remind me. Purchased tickets with ease on the day they were available. Very happy.

I cant print tickets and its saying no order can be found

Easy to use Web page
All details correct