regarding the issue with the PVI unit. I contacted EnviroVent about the problem, and they were able to book an appointment for the very next day. Their engineer arrived as scheduled and managed to res... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Incredible!! This has been a life changing investment into our home and we are all seeing the benefit especially our asthmatic son. From start to finish everyone that we have spoken with has been help... Toon meer
Bedrijf heeft geantwoord
Very nice gentlemen, very quick service and efficient, no mess left. Rearranged apt when he was unable to consider plate it due to position of unit, very reliable.
Bedrijf heeft geantwoord
We've had EnviroVent extractor fans installed for a few years now. Taking the cover off one to clean the fan, the plastic lugs that the cover screws go into had cracked, so the cover wouldn't reattach... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EnviroVent is the UK's leading manufacturer, supplier, and installer of energy efficient and sustainable domestic, commercial and industrial ventilation products. We are the experts in ventilation, resolving countless property issues and our local specialists are on hand to permanently solve your condensation, mould and damp problems. We pride ourselves on the quality of our ventilation systems and extractor fans and offer long term warranties to protect your home and your health.
Contactgegevens
EnviroVent Ltd, Harrogate West Business Park, Unit 1 Bardner Bank, Killinghall, HG3 2SP, Harrogate, Verenigd Koninkrijk
- 01423 810 810
- complaints@envirovent.com
- www.envirovent.com
4,5
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Very good on time did a very good job…
Very good on time did a very good job really pleased
15 oktober 2025
Antwoord van EnviroVent
Dear Arthur,
Thank you so much for your kind words! We are really glad to hear you were pleased with the job and our punctuality.
The EnviroVent Customer Care Team.
My door didn't close after the work was…
My door didn't close after the work was done and had to get someone else to fix the problem
1 oktober 2025
Antwoord van EnviroVent
Dear Emma,
Thank you for your feedback. We are sorry to hear that your door didn’t close properly after the work was completed. This issue has been logged under case 471, and the Repair Team of the Housing team has taken over this case. They will be in touch with you directly to ensure the problem is fully resolved. We appreciate your patience while this is being addressed.
The EnviroVent Customer Care Team.
Antwoord van EnviroVent
Dear Sandra,
Thank you so much! We're glad to hear you found our contractors friendly — we appreciate your feedback!
The EnviroVent Customer Care Team.
Professional
Professional, competent and pleasant young man fitted my extractor fan in a tight, awkward place. Very good Mrs Wilkinson
13 oktober 2025
Antwoord van EnviroVent
Dear Doreen,
Thank you, Mrs Wilkinson, for your kind words! We are delighted to hear you were pleased with the service and that the installation went smoothly, even in a tricky spot. We’ll be sure to pass your feedback on to our engineer.
The EnviroVent Customer Care Team.
It took three goes to get it fitted
It took three goest to get it fitted. Very good system but my word organising at getting it done was something else.
29 september 2025
Antwoord van EnviroVent
Dear Douglas,
Thank you for your feedback. We are glad to hear you are happy with the system, though we are sorry to learn that the installation process wasn’t as smooth as it should have been. This has been logged under case number 478 — please contact our Customer Care team at customercare@envirovent.com
with any further details so we can look into this for you.
The EnviroVent Customer Care Team.
Cannot praise this highly enough
This is the fourth Enviovent system I have had fitted. They are absolutely excellent systems and suprisingly affordable for the peace of mind they give (I even paid for one for my daughter's flat about 2 years ago). From beginning to end a professional service. Would not hesitate to recommend them to anyone (in fact I beleive these systems should be fitted as standard in all new houses and be a legal requirement for all landlords).
10 oktober 2025
Antwoord van EnviroVent
Dear Karen,
Thank you so much for your wonderful feedback and for continuing to choose EnviroVent! We are delighted to hear how pleased you are with your systems and the service you’ve received. It’s great to know that the peace of mind and air quality benefits have made such a difference for you and your family. Your recommendation means a lot to us — we truly appreciate your ongoing trust and support.
The EnviroVent Customer Care Team.
Antwoord van EnviroVent
Dear Shirley,
Thank you so much for your kind words! We are glad to hear you are happy with the installation and ongoing service. We truly appreciate your support!
The EnviroVent Customer Care Team.
Really happy with product (extractor…
Really happy with product (extractor fan in bathroom). Surveyor, customer service etc.
29 september 2025
Antwoord van EnviroVent
Dear Sarah,
Thank you so much for your kind feedback! We are delighted to hear you are happy with your new extractor fan and that our surveyor and customer service team provided a great experience.
The EnviroVent Customer Care Team.
I appreciate your assistance and will…
I appreciate your assistance and will use your services again. I would also recommend you to other colleges. I value your recommendation.
I did not stay until the end of the fitting I have trusted you to meet your high standards as they usually are. have no concerns at this point.
8 oktober 2025
Antwoord van EnviroVent
Dear Steve,
Thank you so much for your kind words and trust in our services. We truly appreciate your continued support and your willingness to recommend us to others. It means a lot that you have confidence in our standards and workmanship, even when you couldn’t stay until the end of the fitting. We look forward to working with you again soon!
The EnviroVent Customer Care Team.
Unit failure
Turned up on time, respected our home, completed a replacement unit in quick time
7 oktober 2025
Antwoord van EnviroVent
Dear John,
Thanks so much for your kind review! We are glad to hear you were happy with the service and that the replacement was completed quickly. It was a pleasure working in your home.
The EnviroVent Customer Care Team.
Antwoord van EnviroVent
Dear James,
Thank you for your feedback! We are glad to hear everything went well and that you were happy with the fitter’s work.
The EnviroVent Customer Care Team.
The engineer didnt' leave the…
The engineer didnt' leave the instruction manual after install so I had to call them to ask that it be delivered which they did. However if I hadn't called we wouldn't have an instruction manual!
10 juni 2025
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Warren,
Thank you for your feedback, and please accept our sincere apologies for the inconvenience caused by not receiving the instruction manual at the time of installation. We’re glad to hear it was subsequently delivered, but we appreciate you bringing this to our attention so we can ensure it doesn’t happen again.
If you require any further assistance in the future, please don’t hesitate to contact our Customer Care team at customercare@envirovent.com.
The EnviroVent Customer Care Team.
Fantastic communication and service
Fantastic communication and service. Its rarae that every part of the service (from enquiry to fitting) is seamless. Very knowledgeable and accomodating. Highly recommend.
3 oktober 2025
Antwoord van EnviroVent
Dear Lauren,
Thank you so much for your wonderful feedback! We are really pleased to hear that you had a seamless experience from start to finish. Our team takes great pride in providing clear communication and quality service, so it is great to know that stood out to you. We truly appreciate your recommendation and look forward to helping you again in the future!
The EnviroVent Customer Care Team.
Starts to have effect straight away…
Professionally fitted their Atmos PIV in my attic in just a few hours.
It was done very neatly despite having to drill through a rendered gable which could last have been rendered any time in the last 100 years.
Very happy with the neatness ans simplicity, and beginning to see the effect on air quality straight away.
3 oktober 2025
Antwoord van EnviroVent
Dear William,
Thank you so much for your kind feedback! We are delighted to hear you’re pleased with the installation and that you’re already noticing an improvement in air quality. Our team always strives for neat, careful work — especially on older properties — so it’s great to know that stood out. We really appreciate you taking the time to share your experience!
The EnviroVent Customer Care Team.
Excellent
Excellent speedy service from start to finish would highly recommend
Professional and polite team
Thankyou
2 oktober 2025
Antwoord van EnviroVent
Dear Customer,
Thank you so much for your kind words! We’re delighted to hear you were happy with our speedy service and that our team made a great impression. We truly appreciate your recommendation and look forward to helping you again in the future.
The EnviroVent Customer Care Team.
Really good product and communication
Shai the surveyor was really lovely and extremely helpful, even calling on the day of the installation to check I was happy with everything. Adam the engineer who installed the products was very knowledgeable and managed to alter the plans when my house was a challenge.
2 oktober 2025
Antwoord van EnviroVent
Dear Clare,
Thank you so much for your kind feedback! We are delighted to hear that Shai and Adam were able to make the process smooth for you. It’s wonderful that Shai kept you reassured throughout, and that Adam’s expertise helped adapt things perfectly to your home. We’ll be sure to pass along your praise to both of them. Enjoy your new installation!
The EnviroVent Customer Care Team
The engineer found the problem…
The engineer found the problem immediately and fixed it very quickly. Our fan is now working perfectly again.
1 oktober 2025
Antwoord van EnviroVent
Dear Val Gent,
Thank you so much for your kind words and 5-star review! We are delighted to hear that our engineer was able to quickly identify and resolve the issue, and that your fan is now working perfectly again. We truly appreciate your feedback and look forward to helping you anytime you need us in the future!
The EnviroVent Customer Care Team.
Robbie who put all the equipment into…
Robbie who put all the equipment into my home was so friendly he didn’t leave any mess he cleaned up everything he was such a nice person and was so good with my dog who is very anxious I would highly recommend
25 september 2025
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Larrainne,
Thank you so much for your kind words! W are thrilled to hear that Robbie made the experience smooth for you and your dog. We’ll be sure to pass along your compliments—he will be delighted! We truly appreciate your recommendation.
The EnviroVent Customer Care Team.
Workman was on time clean up after work…
Workman was on time clean up after work very nice man replaced my kitchen fan good job
26 september 2025
Antwoord van EnviroVent
Dear Mags,
Thank you for your feedback! We are glad Workman was on time, cleaned up after the job, and replaced your kitchen fan successfully. We appreciate you taking the time to share your experience.
The EnviroVent Customer Care Team
Antwoord van EnviroVent
Dear Mary,
Thank you for your feedback! We are glad to hear that the repairs were successful and everything is working great. We appreciate you taking the time to share your experience!
The EnviroVent Customer Care Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.