regarding the issue with the PVI unit. I contacted EnviroVent about the problem, and they were able to book an appointment for the very next day. Their engineer arrived as scheduled and managed to res... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Incredible!! This has been a life changing investment into our home and we are all seeing the benefit especially our asthmatic son. From start to finish everyone that we have spoken with has been help... Toon meer
Bedrijf heeft geantwoord
Very nice gentlemen, very quick service and efficient, no mess left. Rearranged apt when he was unable to consider plate it due to position of unit, very reliable.
Bedrijf heeft geantwoord
Work carried at time arranged and professionally completed. The bathroom extractor system was serviced in 30 minutes which makes the cost of the service very, very expensive(£240.00 + Vat). As an OAP... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
EnviroVent is the UK's leading manufacturer, supplier, and installer of energy efficient and sustainable domestic, commercial and industrial ventilation products. We are the experts in ventilation, resolving countless property issues and our local specialists are on hand to permanently solve your condensation, mould and damp problems. We pride ourselves on the quality of our ventilation systems and extractor fans and offer long term warranties to protect your home and your health.
Contactgegevens
EnviroVent Ltd, Harrogate West Business Park, Unit 1 Bardner Bank, Killinghall, HG3 2SP, Harrogate, Verenigd Koninkrijk
- 01423 810 810
- complaints@envirovent.com
- www.envirovent.com
4,5
Uitstekend
1K reviews
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Ventilation survey…
Vrush and Alex came to do a survey yesterday.
How refreshing in these times of disappointment, they were excellent, totally professional, friendly very thorough, open and creative in their approach to solutions.
Absolutely no pressure selling only technical solutions, best practice recommendations etc and with a tiered approach.
I'm sure the recommendations they present will be appropriate.
I was very impressed.
Top marks guys you were a credit to your company.
Rob
4 maart 2026
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Mountain man,
Thank you so much for your kind words! We are thrilled Vrush and Alex made such a positive impression. We will pass on your feedback — they will really appreciate it!
The envirovent Customer Care Team.
Antwoord van EnviroVent
Dear Ruth,
Thank you for your kind review! We are glad the external fan arrived on time and that you were happy with the installation. It is great to hear the job was completed cleanly and tidily. We appreciate your feedback and your support!
The envirovent Customer Care Team.
All done very efficiently and left…
All done very efficiently and left super tidy.
Very nice guys. Very happy with new extractor fan.
4 maart 2026
Antwoord van EnviroVent
Dear Lucy,
Thanks so much for your kind review! We are really glad you are happy with the new extractor fan and that everything was completed efficiently and left nice and tidy. It was a pleasure working for you. If you ever need anything in the future, just let us know!
The envirovent Customer Care Team.
Always nice people to deal with.
3 maart 2026
Antwoord van EnviroVent
Dear RA,
Thank you so much for your kind words. We are really glad you have had positive experiences with our team and we appreciate you taking the time to share it.
The envirovent Customer Care Team.
Antwoord van EnviroVent
Dear Mr Gerrie,
Thank you for your review. We are sorry the job isn’t finished yet. I have passed this to our local specialist team, who will follow up with you directly. If you prefer, you can also email the details to customercare@envirovent.com.
Our apologies for the inconvenience.
The envirovent Customer Care Team.
Very courteous and polite…
Very courteous and polite engineers/installers. Hard workers too.
We had a problem with our fan. They sorted out the problem and now everything is working fine. Thank you.
3 maart 2026
Antwoord van EnviroVent
Dear Pam,
Thank you for your kind words. We are delighted to hear that our engineers were courteous, professional, and able to resolve the issue with your fan. We truly appreciate your feedback and are glad everything is now working smoothly. If you need anything in the future, we're always here to help.
The envirovent Customer Care Team.
Lovely gentleman fitted our device…
Lovely gentleman fitted our device today. Everywhere left clean and tidy. Nice honest chap.
Time will tell if the machine works well enough to clear damp and condensation.
2 maart 2026
Antwoord van EnviroVent
Dear AMay,
Thank you so much for your kind words. It’s great to hear that our engineer made a good impression and left everything clean and tidy — we will be sure to pass that on to him. We are confident the unit will make a real difference with your damp and condensation, but if you have any questions or need support as it beds in, we’re always here to help.
The envirovent Customer Care Team
Excellent customer service & excellent. Delivered on agreed outcomes…
Excellent customer service & engineer who talked me through each step
12 februari 2026
Antwoord van EnviroVent
Dear Miss Pamerla Kelly,
Thank you so much for your kind words. We are delighted to hear that our engineer was able to guide you through each step and provide the level of service you deserve.
The envirovent Customer Care Team.
Antwoord van EnviroVent
Dear Stephen,
Thank you for your kind review. We are really glad you were happy with the service and that our engineer made a positive impression.
The envirovent Customer Care Team.
Really friendly
Really friendly, arrived on time and explained everything wonderfully. Always had positive experience with the north east Aberdeenshire workers.
12 februari 2026
Antwoord van EnviroVent
Dear Hannah,
Thank you so much for your kind words. We are delighted to hear everything was explained clearly and that our team arrived right on time. It is great to know you have consistently had positive experiences with our North East Aberdeenshire workers. We really appreciate you taking the time to share this.
The envirovent Customer Care Team.
Professional and excellent service
I had a survey by Richard who was extremely helpful and professional. He explained everything clearly and booked the installation .
The installation of their PIV machine was easy and quick . My house was left spotless and tidy.
Condensation has gone and the humidity reduced, air quality in my house is improved and my allergies are getting better every week. The aftercare customer service is also good . Highly recommend this company.
20 januari 2026
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Ros,
Thank you for your lovely review! We’re really glad to hear Richard made everything clear and easy, and that the installation went smoothly. It’s great that your home was left spotless and that you’re already feeling the benefits with reduced condensation, better air quality, and easing allergies. We also appreciate your kind words about our aftercare team. Thank you for the recommendation!
The envirovent Customer Care Team.
excellent service
Arrived when expected, was pleasant when discussing work to be done then got straight on with the job. Enstalled the unit without fuss and professional throughout. Clean and tidy work. Good job.
20 februari 2026
Antwoord van EnviroVent
Dear M.Mulhall,
Thank you for taking the time to leave such a positive review. I am really glad to hear you were happy with the installation and the overall service. It was a pleasure carrying out the work for you, and I appreciate your kind words about the professionalism and tidy finish. If you ever need anything in the future, I will be happy to help.
The envirovent Customer Care Team.
Excellent service and support assisting…
Excellent service and support assisting and guiding my team on the installation of the MEV System
6 februari 2026
Antwoord van EnviroVent
Dear Stuart,
Thank you for the excellent feedback. We
are glad our team could provide the support and guidance needed during the MEV System installation. It has been a pleasure working with your team.
The envirovent Customer Care Team.
Superb
Superb . Came in - brought replacement unit got on with the job in hand . Explained how system works which did not happen when original was fitted .
18 februari 2026
Antwoord van EnviroVent
Dear Susan,
Thank you so much for the great feedback. We are really glad we could get the replacement unit sorted quickly for you. It is important to us that everything is clear and working as it should, so we are pleased the system was properly explained this time. If you need anything else, we are always here to help.
The envirovent customer care team.
Antwoord van EnviroVent
Dear Customer,
Thank you so much for your kind words. It was a pleasure assisting you, and I am glad your experience was positive. I appreciate you taking the time to share your feedback.
The envirovent customer care team.
The fitter was on time
The fitter was on time, explained what was going to happen.
There was no mess to clear.
2 februari 2026
Antwoord van EnviroVent
Dear Derek,
Thank you for your feedback. I’m really glad to hear the fitter arrived on time and kept you informed throughout the process. It’s great to know everything was left clean and tidy too. We appreciate you taking the time to share your experience.
The EnviroVent Customer Care Team.
Friendly and professional engineer
16 februari 2026
Antwoord van EnviroVent
Dear Nigel,
Thank you so much for your kind words. I’m really glad to hear you had a positive experience. It was a pleasure helping you, and I’m always here if you need anything in the future.
The EnviroVent Customer Care Team.
One year review - great product, dire aftercare
Edit: A very disappointing update.
Everything I stated in my original review still stands, this is an excellent PIV wall unit which does a great job. However, beware of aftercare if there are any issues.
In our case on attempting to change the filter as required annually for the 10 year warranty, it transpires that the unit is incorrectly installed so that the cover cannot be removed to access the filter.
Despite being provided with unequivocal concrete evidence of this, Envirovent have refused to send an engineer to correct their error unless I pay £150 upwards. So much for the 10 year warranty.
This is a 5 star product with 1 star customer care, Two stars overall because the measure of a company is how they deal with problems. Envirovent has been an epic fail in this regard and has completely changed my perception of the company.
Original review:
I've waited a year to review to see what happened during the worst of winter weather and so give a proper overview.
Mould was a real problem in our South Wales coastal property, compounded by a damp cellar area below the house.
Craig the surveyor was really helpful and not at all pushy for a sale. We went ahead with installation and Allan the engineer did an immaculate job.
A year later the difference is significant. Virtually no mould even in quite inaccessible areas that previously were badly affected. We did install a humidity tracking fan in the kitchen as well to complete the circuit, but combined it has proved a very effective solution to the problem.
It isn't a cheap option, but with the 10 year warranty it's good value. We are very happy with the service we received and the outcome from the installation.
11 februari 2026
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Seelyb,
Thank you so much for taking the time to leave such a thoughtful review after a full year of seeing the results. We're really pleased to hear how much of a difference the installation has made, especially given the challenges with mould and the damp cellar. It’s great to know Craig and Allan provided the level of service we aim for, and that the improvements have held up through the winter. We appreciate your comments on the value and the warranty, and we're delighted you’re happy with the outcome. Thanks again for your trust — we’d be glad to help anytime in the future.
The EnviroVent Customer Care Team.
Antwoord van EnviroVent
Dear Martin,
Thank you for your feedback. I am really glad to hear you were happy with the quality of the work and the tidy finish. I appreciate your patience regarding the slight delay, and I will make sure to improve on punctuality going forward. Thanks again for choosing us.
The EnviroVent Customer Care Team.
Bathroom extractor
Sheer professionalism from start to finish. Communication was brilliant.
They give the feeling of great efficiency.
Cannot recommend Envirovent enough.
5 februari 2026
Review zonder uitnodiging
Antwoord van EnviroVent
Dear Robert,
Thank you so much for your wonderful review. We are delighted to hear that you found our service professional and our communication clear throughout. Efficiency is something we take great pride in, so it is fantastic to know that came across. Your recommendation means a great deal to the whole EnviroVent team.
The EnviroVent Customer Care Team.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.