The staff in the shop were lovely at Mcarthur Glenn - East Midlands. Myself and my family have been customers for over 15 years. I had my diamond tennis bracelet from there and had to get it fixed... Toon meer
Bedrijf heeft geantwoord
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Wouldn’t bother buying a diamond engagement ring from Ernest Jones. They are overpriced diamonds which have inclusions and are of a poor quality compared to what you can buy for the same money... Toon meer
Bedrijf heeft geantwoord
I was very specific about what I wanted and the salesman was extremely helpful and knowledgeable. He did not try to 'up-sell', and put no pressure on me to make a purchase. He allowed me to make my ow... Toon meer
The two ladies who served us, were amazing completely understood what we wanted and they gave us the time that we needed.
Bedrijfsgegevens
Over Ernest Jones - Basildon
Geschreven door het bedrijf
Whether you’re looking to mark that special milestone or choose a timeless gift that shows your loved ones how much you care, at Ernest Jones we’re here to help you turn those moments into memories.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Our welcoming team of experts will guide you through our carefully curated selection of prestige watches, sparkling diamonds, and desirable jewellery,
Whether you’re shopping in-store or online, we are at your service to help you find not just a gift, but THE gift. Our click and collect, by appointment, online consultations with an expert, live chat and virtual try on tools offer you the reassurance you need to feel confident in your purchase.
The Watch Experts
As watch experts, we are here to help you choose a timepiece. Browse our curated collection of prestige brands including Omega, Tag Heuer, Tudor, Breitling, Bremont, Cartier, and Chopard.
We understand that your luxury Swiss watch means a lot to you and that you’ll want to maintain it properly, and our after-care service will ensure your timepiece is properly maintained.
At Your Service
We know your purchase is just the start of the memory not the end. Our expert team offer restoration, cleaning and repairs to keep your precious diamond and other jewellery looking its best. Trusted and reliable, we’re always at your service, no matter when you need us.
Here For You From ‘I Do’
From the moment you realise they’re ‘the one’ to your big day and beyond, we’re here to support your special day. As bridal experts, our teams can guide you with choosing the perfect engagement ring, to your wedding bands and gifting needs.
Contactgegevens
5 East Gate Centre, SS14 1AF, Basildon, Basildon East Gate, Verenigd Koninkrijk
- 01268530165
2,5
Slecht
10 reviews
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Avoid for repairs
The staff in the shop were lovely at Mcarthur Glenn - East Midlands. Myself and my family have been customers for over 15 years.
I had my diamond tennis bracelet from there and had to get it fixed there in January. It broke or dropped off while I was sat at my laptop but they are saying that I must have done it with force which I know I didn’t because I would have felt it. They said they are happy with their workmanship even if I’m not and they will fix it for another £56.
No thank you, Ernest Jones will not be receiving another penny from me ever again. I’m fuming!
21 december 2023
Review zonder uitnodiging
Antwoord van Ernest Jones - Basildon
Hi Vanessa,
Thank you for reaching out to us and I am sorry to learn that there have been issues with your diamond bracelet.
If you would like to give us a call on 0800 458 1066 (option 3), a colleague will be happy to discuss this with you. Your case number is CS2406647.
Kind regards,
Beck
Wouldn’t bother buying a diamond…
Wouldn’t bother buying a diamond engagement ring from Ernest Jones.
They are overpriced diamonds which have inclusions and are of a poor quality compared to what you can buy for the same money at proper diamond specialists.
If you want to buy a diamond of any sort avoid Ernest Jones as if you ever need to sell it you will barely be able to.
Find a supplier that allows you to chose diamond clarity, colour and fluorescence etc.
1 juli 2022
Review zonder uitnodiging
Antwoord van Ernest Jones - Basildon
Hi Carl, thank you for taking the time to leave your feedback. I am sorry that you were unable to find a suitable purchase with us.
Kind regards
Emma
I was very specific about what I wanted…
I was very specific about what I wanted and the salesman was extremely helpful and knowledgeable. He did not try to 'up-sell', and put no pressure on me to make a purchase. He allowed me to make my own mind and talked freely about each item. I left very happy with my choice, and the price I paid for it.
30 juni 2021
The assistant was welcoming,friendly…
The assistant was welcoming,friendly and very helpful with all my purchases
Thank you
18 juni 2021
Excellent service and availability
Excellent service and availability.
Friendly and knowledgable staff.
15 juni 2021
Good customer service.
27 mei 2021
The two ladies who served us
The two ladies who served us, were amazing completely understood what we wanted and they gave us the time that we needed.
11 mei 2021
The watch was very good
27 april 2021
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