Top notch technical support 5 stars . Was locked out my NVR called gave order No through email. U have to have this important keep it safe . Recieved email with instructions to reset password and 5 mi... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I've had excellent service and communication for all my orders so far, with the exception of the most recent. Curious as to why it took longer this time to see it dispatched? Keep up the good work... Toon meer
Great helpful advice and super fast delivery. Then when I had a technical problem setting up NVR Jimmy was brilliant…..patient and although kept hitting problems (caused by me🙄), he kept find alterna... Toon meer
Hikvision's best wholesaler! We have been using ERTECH for years now and we are very happy with their service and product availability. They have stock of almost all hikvision lines. We often pick up... Toon meer
Bedrijfsgegevens
- Beveiligingssysteem leverancier
- Inbraakalarmwinkel
- Lampengroothandel
- Beveiligingsmaterialenwinkel
- Beveiligingssysteem installateur
- Groothandelaar
Geschreven door het bedrijf
ERTECH Security Systems is a wholesaler specializing in cutting-edge security solutions. Based in London, we source high-quality products directly from manufacturers such as Hikvision, Tiandy, Axis, and Dahua. Our comprehensive offerings include CCTV systems, access control devices, intruder alarms, and more. With competitive pricing, efficient logistics, and personalized service, ERTECH Security Systems is your trusted partner in safety and surveillance
Contactgegevens
C1 Oyo Business Units, Crabtree Manorway North, Crabtree Manorway North, DA17 6AX, London, Verenigd Koninkrijk
- 02088046680
- sales@ertech.co.uk
- www.ertech.co.uk
4,8
Uitstekend
115 reviews
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Zo gebruikt dit bedrijf Trustpilot
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Such a quick and great service
Such a quick and great service, having changed over the past 4 years. I got all advice on best cameras and recorder to get. Fast shipping. Wished all shopping was so pleasant.
29 oktober 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us over the past four years. We always strive to provide great service and expert advice, so it’s wonderful to know that we’ve met your expectations. We truly appreciate your support and look forward to serving you again soon!
Excellent communication
Excellent communication - such a difference being able to deal and speak with a human being! Thank you Jimmy.
30 oktober 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you for your fantastic review! We’re so glad you appreciated the personal touch and communication – we believe in making every interaction as helpful and human as possible. Jimmy will be thrilled to hear your kind words! We look forward to assisting you again soon.
I've been dealing with Ertech for years…
I've been dealing with Ertech for years now and haven't a bad thing to say about them. Excellent quality gear, keen pricing and tech support second to none. Spoke to Jimmy on tech support today and got 100% quality service, fixed my self-inflicted problem in seconds. Well done Jimmy.
30 oktober 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you for your continued trust in Ertech! We’re so grateful for your long-time support and are thrilled to hear about your positive experience. It's great to know that Jimmy was able to help resolve your issue quickly, he’ll be pleased to hear your feedback! We pride ourselves on offering top-notch products and service, and your review means a lot to us. Looking forward to serving you for many more years to come!
Reliable choice
Reliable choice for cctv equipment. Friendly service.
10 september 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thanks for the great feedback! We’re glad to be your reliable choice for CCTV equipment and appreciate your kind words about our service.
Reliable Security Camera Supplier
I had an excellent experience with ERTECH Security Systems. Their selection of high-quality cameras from brands like Hikvision and Tiandy is impressive. The competitive pricing, fast delivery, and outstanding customer service made the process seamless. Highly recommend ERTECH for all your security camera needs
18 juli 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you for the fantastic review! We’re thrilled to hear you had such a positive experience with our products and service. Your recommendation means a lot to us, and we’re happy to have been able to meet your security needs. Looking forward to serving you again soon!
Antwoord van ERTECH SECURITY SYSTEMS
Thank you very much for the feedback Florian. Our delivery to Germany is very fast and resoably priced.
Fast delivery of CCTV equipment and…
Fast delivery of CCTV equipment and first class back up when I experienced problems setting it up.
19 juni 2024
Antwoord van ERTECH SECURITY SYSTEMS
Thank you for your review! We're glad you were happy with the fast delivery and our support. Your satisfaction means a lot to us!
Top notch technical support 5 stars
Top notch technical support 5 stars . Was locked out my NVR called gave order No through email. U have to have this important keep it safe . Recieved email with instructions to reset password and 5 minutes was up and running so thankful could not have done it without technical support at ERTECH thank-you so much
7 juni 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you for your fantastic review! We're thrilled our technical support could assist you quickly. Your satisfaction is our priority. Thanks for choosing ERTECH!
I live in France and have ordered 4…
I live in France and have ordered 4 times from Ertech UK since 2018, several cameras and a Hikvision NVR. Last order was last week. Good value for money. Good relationship with Ertech, with Customer Support. Thanks to Jimmy for his help when I had questions. Ertech is a serious company.
17 mei 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you for your continued trust since 2018! We're delighted to hear you're satisfied with our products and support. Special thanks to Jimmy for his help. We appreciate your kind words and look forward to serving you again!
I’m impressed with Ertech Security
I’m impressed with Ertech Security. They helped me with the issues i had . Their team found all the solutions i was in need. Jimmy supported me and gave me a lot of advices . I look forward to working with them again.
13 mei 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Glad to hear you are satisfied with our service Suzana :)
One of the best companies I worked with!
I am working with Ertech since 2018. Whenever I ordered something, it was delivered or prepared for me for collection, in a timely manner and as promised. In this time, I had just one experience the device was faulty, but the company replaced it straight away. Many thanks to all Ertech staff: Eric, Hugo and Jimmy. They are brilliant and very helpful always.
19 april 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you very much Gabriel for the lovely review :)
Trust worthy
It was very smooth buying from these guys. Picked up both Hikvision and Tiandy cameras. Quality is top-notch, and their service is genuine. Definitely recommending to my network
9 april 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Tahnk you very much for the kind words. we will make sure you recieve this level of service everytime. Thanks for using us again
Always helpful with any issues I’ve…
Always helpful with any issues I’ve had, wouldn’t use another CCTV company now.
18 maart 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you for your kind words! We're glad to have been helpful with your issues and appreciate your loyalty. We look forward to continuing to serve you!
Support
I have purchased a number of items from Ertech over the last couple of years & always have had a good experience with them. I have had an issue with an hikvision ax pro alarm last week which I purchased from them 2 years ago. I was put in touch with Jimmy who helped me sort the issue over a couple of days. I will definitely buy from them again 👍🏻
8 maart 2024
Review zonder uitnodiging
Antwoord van ERTECH SECURITY SYSTEMS
Thank you for your continued support over the years! We're happy to hear you've had consistently good experiences with us. Special thanks to Jimmy for his assistance. We look forward to your next purchase! 👍🏻
I’ve used Ertech for many years now for…
I’ve used Ertech for many years now for cctv never had a problem they are always there for advice when you need it and always a good price for hikvision and Tiandy if you are looking a a cctv supplier look no further great next day delivery too I will be using them for many more years to come and thank you to all the team for everything you have done for me over the years
1 maart 2024
Review zonder uitnodiging
Eric was very helpful and made me feel…
Eric was very helpful and made me feel at ease with my order for my HikVision cameras I was unsure what I needed and he guided me through with all the questions he asked for my property’s needs and he recommended what was good to use.
I would 100 percent recommend using Ertech very helpful and quick would trust them again for security cameras.
16 januari 2024
Review zonder uitnodiging
I've been dealing with Ertech for years…
I've been dealing with Ertech for years and have never had any issues. I’ve only had 1 faulty camera in all the time I’ve been dealing with Ertech, and Erika has dealt with this issue very efficiently and swiftly. If only all customer service was this good. Highly recommended!
10 oktober 2023
Review zonder uitnodiging
I recently bought a Hikvision PTZ from…
I recently bought a Hikvision PTZ from ErTech.
They matched the best quote I had and dispatched the camera promptly. I found the telephone service friendly and helpful, both when ordering and when asking a technical question once I had fitted the camera and was struggling to identify it on a different subnet.
27 september 2023
Review zonder uitnodiging
Have purchased multiple times from this…
Have purchased multiple times from this company, have given me advice on the phone previously to ensure I had the right product - no complaints this time, speedy delivery 10/10
20 september 2023
Good customer service
18 september 2023
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