eShipper Reviews 233

Couple of issues with this service provider. First the site will force you to delete all your cookies, if you don't it will kick you out of the system in the middle of your work. This causes lost time in creating a shipment as well as having to delete all your saved passwords in order to use the site.

Second, if your account is not paid in full with in 30 days your account is locked down. We owed $112 which was one day over due and the account gets locked down! No, it does not matter if you have $3000 credit line, that $112 stops everything!

3 MONTHS LATER = SAME

eShipper is simply outstanding! I am so so grateful to have come across this service. I opened a Shopify store a few months ago and I was looking for a shipping company that wouldn't cost me an arm and a leg and somehow fell on eShipper. Because I just got started in e-commerce, I didn't have a lot of options. A lot of big companies turned me down since I wasn't selling 100/200 products per week. With eShipper, despite being a small fish in the huge pond that is e-commerce, I never felt overlooked or unappreciated. From day one, the way they treated me made me want to deal with them. Hopefully, my business will skyrocket and I can continue to use their service :) A big shoutout to my account manager Mikaeel, who is the reason why I decided to give eShipper a shot. He really went above and beyond to make sure that I was satisfied and continues to provide excellent customer service to this day. Thank you!

Michelle is simply outstanding!
She is always available for all our questions no matter how small. She has been instrumental in our growth.

Thank you for your assistance Michelle!
GTDD Team

Excellent service, prompt responses and timely followup! Initially skeptical about the moving process I came across the website and was completely clueless, but my rep. (Komal Puri) did an excellent job at ensuring that it was a smooth sail from the beginning to the end. She assisted me right from the start with the registration to the final shipment! Unbeatable prices and door to door service! what more can one ask for! I would highly recommend Komal and the company for your shipping needs!

I have had an amazing customer service experience with Eshipper and especially with James. All of my questions have been answered quickly and efficiently. I ran into a large issue where we were facing a time crunch and James went above and beyond to provide us with the best possible solution in a very timely manner.

I've generally had not-so-good experience with eShipper, what with mediocre customer service, missing packages, slow responses, and more. Recently I ran into some issues and Zainab over at customer service/ chat was incredibly helpful and made my life easier and was a peach to speak with. I can only hope eShipper can recognize her excellent customer service skills and train their team to be more like her. She actually went the extra mile to help instead of providing cookie cutter replies that get customers nowhere. Thank you Zainab!

very happy with the service. My assigned account manager have prompt response to my inquires. she goes above and beyond to help with any issue, and keep following up till the matter is resolved.

I cannot begin to express my gratitude and appreciation for eShipper on handling my kickstarter campaign shipments, They reached out to me and guided me through every process from start to finish; From creating an eShipper account, explaining all the variables and intricacies of international shipping, evaluating shipping costs, and batch processing and shipping thousands of packages all over the world. It's made a monumental mountain seem like an ant hill from how simple and easy the process has been. The shipping rates have been phenomenal and the support and guidance has been A++.

Huge Shoutout to Zahera for reaching out, being available and communicative nearly 24/7 during all this.

Covid related delays have be plaguing companies and shipping services yet the entire process was effortless and problem-free. I was able to organize and ship a collective 2000 packages in a matter of days single handedly, with just eShippers guidance and assistance. An immense amount of help has also been provided to streamline and integrate eshipper into a quick website i made, They provided walkthroughs and guides on how to get the eShipper plugin working and making labels effortlessly.

prices&rates, flexibility, support and ease of use are all unbeatable

Wonderful service, unbeatable prices, so convenient! Michelle was very knowledgeable and helped me get started and acquainted with eshipper quickly!

The eShipper team has been great from the start. They are very attentive people and have helped a lot in the logistics of my company. I especially appreciate Sabira's attention and her great predisposition to help.
I am very happy to entrust my products to eShipper.
Highly recommended.

Sabira is my account manager, and works harder than most people in the shipping and receiving industry. Very diligent, 100% would recommend eshipper to everyone.

I am just blown away by the amazing support of Mikaeel Dewji at eShipper. I was feeling a bit overwhelmed about setting up shipping for the first time with my Shopify store, but Mikaeel walked me through the entire thing. It was truly amazing customer support. I felt cared for and I felt as though they want me to succeed in my business. So many pleasant surprises along the way, with the amazing integration with Shopify and also some free packaging materials to help me get started! Amazing experience! Thank you!

Quick reply, thank you

Experience has been great so far. Eshipper offers reasonable rates overall. Terrific and easy group of people to work with. Shout out to Minhal for being readily available for any shipping or storage related service requests.

I was thrilled to have been referred to eShipper as an alternate courier service for my growing business. I was fortunate to be paired with Business Development Manager, Sabira Kassam. She is thorough, patient, quick to accommodate my needs for support and more importantly she is kind.

I feel as a business owner, that it is imperative and more than ever now, to provide quality customer service with an additional personal care component. This due diligence forges relationships with clients and gains trust. Sabira exudes these qualities, I recommend eShipper and Sabira for all of your future shipping needs.

With gratitude, Tabitha, TABITHA + CO INC.

Keep it Up!
Amazing Customer Service.

I would give it 6 stars... why ?
Michelle, my account rep made herself available to set me up to what was the best for my business.

She made sure my business would get the best shipping rate.

There are many shipping platforms available online. Eshipper is a flexible and comprehensive platform.

Happy to deal with you

Michelle R was my representative and made my experience very easy. She was always very professional, and despite my many questions, she always was patient and timely with her very clear, concise responses. I was always able to reach her. Thanks so much Michelle!!!