ESPA Reviews 

12.206
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Oh my goodness.... I order advent box for surprise for my daughter. Its huge packed out with goodies. Wish I'd ordered one myself !!! The men's grooming kit looks amazing for my son and the gorgeous... Toon meer

Beoordeeld met 4 van de 5 sterren

the Item seem to be in good condition, but I won't know until later as it is a present. however the delivery driver made no attempt to knock on my door or ring the doorbell, and placed the package... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Espa is what my beautician uses in her salon so been hooked for a while I have bought the Christmas advent but already using the items . Espa produces fantastic affordable skincare products using only... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great service from ordering to delivery. I bought these salts for my sister & she said they were great. Helped relaxed muscles after doing a Hyrox & smelt great. So would definitely recommend.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Beauty en welzijn

Over ESPA

Geschreven door het bedrijf

ESPA Skincare

Helpful Links



About us

At ESPA we are guided by a holistic philosophy, caring for your whole wellbeing, focusing on creating naturally effective skincare products which deliver results you can see and feel. Our expertly formulated products are not only beautiful to use, with luxurious textures and sensorial mood enhancing aromatics, but they also protect the long term health and beauty of the skin.

Loved by our customers all around the world, our formulations contain unique combinations of plant extracts, marine actives and essential oils to create the most effective, natural products.

Every product is expertly crafted to deliver an ESPA sensory experience through the beautiful aromatherapy blends and the unique formulation textures.

Our aim is to help you to look and feel your best every day, by offering natural products for beautiful skin and a renewed sense of inner calm.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

12K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(12.206)

1.008 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Excellent product great delivery

Excellent product great delivery

30 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, great products as usual.

29 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Discount as although I use espa…

Discount as although I use espa products I find prices very high and only buy when offers are available. I love my facial wash. The smell, the texture, the little beads melt and my skin looks and feels squeaky clean without feeling tight or dry. I should add espa customer service is first class.

29 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Gorgeous shower gel

Love the shower gel and really quick delivery

25 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

A great experience shopping on ESPA…

A great experience shopping on ESPA website, easy to navigate and speedy delivery. Definitely be shopping again.lovely products and well pleased with the face cloths.

28 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Just to say,

Just to say,
Thank you, Andile.
I have just received my Optimal Skin Pro-Serum bottle.
It was very kind of you to sort it out for me.
Much appreciated.
Best wishes,
Audrey

26 augustus 2026
Review zonder uitnodiging
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

Easy to order with fast delivery

Easy to order with fast delivery

27 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 5 van de 5 sterren

The ESPA facemask is excellent and I…

The ESPA facemask is excellent and I use it weekly. I've even been told I look 10 years younger than my actual age!

23 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Beoordeeld met 1 van de 5 sterren

After recieving the order

After recieving the order, I had a query regarding free gifts that were advertised. The chat option on the website wasn't useful as the person (not robot) couldn't find my account or order with the details I provided, and kept informing me I hadn't ordered via that website, yet sending multiple screenshots of my account and order. She then closed the chat leaving my query unanswered. Very poor after service.

26 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello Laura,

We are very concerned to hear about your frustrating experience with our chat support regarding your recent order and the advertised free gifts. We understand how disappointing it is when an issue remains unresolved. We are actively reviewing our chat support interactions to prevent such occurrences in the future and ensure our team can effectively assist all customers.

A message has been sent to your account.

Kind regards,
Liam

Beoordeeld met 5 van de 5 sterren

Love the products

Love your range of products and have purchased for myself and as gifts.
I have had two recent deliveries from you and the most recent was delivered by Royal Mail and they were very efficient delivering the ESPA parcel and making me aware of the delivery at all times. The previous delivery from EVRI was chaotic with no contact and the parcel ended up being left on the doorstep which is not the safe place I requested. In fact I was in my apartment at the time and they didn’t ring the bell.
Christine🤗

25 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Beoordeeld met 5 van de 5 sterren

Easy to order good communication with…

Easy to order good communication with via email and good tracking and fast delivery thank you

26 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Beoordeeld met 2 van de 5 sterren

I signed up and received a 20% off…

I signed up and received a 20% off first order code. However when I went to redeem this a check out it said not valid on the items in my basket. Seems like a false offer then, this should be made clearer upfront.

26 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello Victoria,

We appreciate you bringing this to our attention. We understand your frustration with the discount code not applying to your order, and we are reviewing our offer clarity to prevent future misunderstandings.

A message has been sent to your account.

Kind regards,
Liam

Beoordeeld met 5 van de 5 sterren
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Beoordeeld met 5 van de 5 sterren

Quick delivery

Quick delivery, beautiful products

26 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Beoordeeld met 5 van de 5 sterren

Amazing products

Next day delivery.
Easy to follow website.
Every product I have purchased is amazing

25 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Beoordeeld met 5 van de 5 sterren

Espa have lovely products …

Espa have lovely products at great prices. Easy to order and fast delivery. Very pleased with item ordered.

25 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Beoordeeld met 5 van de 5 sterren

Great delivery

Great delivery, great loyalty programme great products. Would like to see more shampoo please.

17 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Beoordeeld met 5 van de 5 sterren

Love the quality of the products

Love the quality of the products, great for gifts too, as well boxed. Would like more information on if fish has been used in the ingredients.
Love the products so much I have bought more, the hair mask is great for hair and scalp. Using a small amount to protect my hair for swimming, don't want to discolour my coloured hair.

8 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

Beoordeeld met 3 van de 5 sterren

Let down by EVRI

As always, beautiful, luxurious products, but let down by EVRI, yet again. Parcel dumped at completely different postcode. I would rather have a longer delivery window with another company than the “speedy” delivery with EVRI where I have to play Hunt My Parcel.

20 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,
Liam

Beoordeeld met 5 van de 5 sterren

My daughter’s favourite shower gel was…

My daughter’s favourite shower gel was on offer so I bought a supply and the delivery was prompt and the items were carefully packaged. Thank you.

21 augustus 2026
Logo ESPA

Antwoord van ESPA

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Liam

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