I ordered a jacket from Espoir London as it sounded a classy company. An extra item was added without my authorisation which was immediately taken from my credit card. Also about £7 extra was added to... Toon meer
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Lees wat reviewers zeggen
Ordered trainers listed as size 40 but arrived after a long delay and definitely not a size 40 - I'd say a whole size smaller. Asked to refund and told I had to cover return shipping to china, as well... Toon meer
I checked this company out on the Scam Adviser website and nothing flagged but feel STUPID not having checked out Trust Pilot or doing better checks. This company markets themself as a London company... Toon meer
I ordered the butterfly ring from Espoir and it’s beautiful! You can adjust to size as well so it’s suitable for everyone! The postage was a little bit slower than I expected as I thought it would be... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
At Espoir, we're dedicated to providing women all around the world with jewellery that gives them that golden feeling, without the ridiculous prices. Timeless, elegant pieces that are guaranteed have you feeling special.
Contactgegevens
85 Great Portland Street First Floor, W1W 7LT, London, Verenigd Koninkrijk
- support@espoirlondon.com
- www.espoirlondon.com
1,4
Zeer slecht
67 reviews
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So surprised by the quality of these…
So surprised by the quality of these items, they don’t tarnish I’ve worn them in the shower and at the beach and they still look perfect. Love love love and am obsessed with the pieces I ordered.
7 oktober 2021
Review zonder uitnodiging
I was introduced to Espoir when they…
I was introduced to Espoir when they commented on one of my posts to be their ambassador. They subsequently sent me some jewelry and I fell in love with it! I'm very eager to share how cute their pieces are with the public.
2 oktober 2021
Review zonder uitnodiging
This is a scam
This is a scam, they bought all there product on Ali express, it's not real silver or gold like they sey.
You have to be careful many people are doing this on social media. You can do it yourself to if you like. Always check the facts before you buy something.
20 september 2021
Review zonder uitnodiging
It's basically a scam. If you have to buy the product, it's usually you who is the customer. .
**They claim they never contacted me, but it was all done via Instagram. When they said I'd only get free product if I purchased something, I stopped pursuing it.**
It's basically a scam.
They prey on people who want to be "ambassadors" and send bots out to "collab."
The biggest tip off was the fact that I barely have any followers; why would they want to "collab" with me and my non-audience?
In a real "collaboration", they'd either pay you to model their product OR offer the product for free. It's a mutual benefit.
In this case, they're asking you to purchase from them in return for marked up merchandise. This stuff they get for cheap en masse. If you see their page, you'll notice that it's mostly them posting their "ambassadors". There's no engagement because they've bought accounts.
In short, if they're asking you to buy their product, YOU are the customer.
Do not fall for it. Your money can be spent elsewhere; unless you legitimately like the product. If you want the jewellery, though, it's probably on somewhere cheap to buy, like WISH.
9 september 2021
Antwoord van Espoir London
Hello Rayna,
We're shocked to hear of this review as we provide ourselves in providing a flawless experience for all our customers. We have a closeknit community of ambassadors that help promote our brand in exchange for numerous benefits.
All our pieces our designed in London and produced through our Distribution centers worldwide, with all orders shipped with priority insured shipping. Upon checking our records, you have never bought from our brand or been contacted by a member of our team, maybe you have us confused with another brand?
We would love for you to reach out to us personally to see if there is anything we can do to help to ease your mind.
Kind Regards,
Cristene
Gorgeous pieces and great selection
Gorgeous pieces and great selection! It’s my first purchase and it will not be my last. Love the earrings and bracelet I got and looking forward to adding to my collection. Shipping was a little slow but it’s expected since it’s international.
5 september 2021
Review zonder uitnodiging
Antwoord van Espoir London
Hey JL!
This review made our day :) Were so thankful that your experience with Espoir was a positive one. Thanks for understanding the shipping situation (it's something we're working on fixing this week too!)
Don't hesitate to reach out to us anytime with any questions or queries!
Kind Regards,
Cristene
Love It!
This was my first time buying from Espoir London and I’m glad I did. The pieces I received were so beautiful. I love them!!
2 september 2021
Review zonder uitnodiging
Antwoord van Espoir London
Hey Jamaya!
So excited to have you as part of the family! Please don't hesitate tor each out to us anytime you need help with anything!
Kind Regards,
Cristene
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