ETB TYRES Reviews 

Just as well burnt £600 thanks to ETB, four new tires ruined! Either was not tracked, or poorly tracked when we had Four new tires fitted Only a year ago, went back to ETB in September 2024 as our MOT test flagged up advisories on both front tires, ETB said “they are fine” they did not offer to check the tracking, and would not give it in writing that they were ok, so we could at least go back to the MOT station.
They also stated recently that 12,000 miles was good for a car that tows? Even though we have done less than 8,000

Beware of using the Tewkesbury branch!
Should have guessed who i was dealing with when arriving for fitting as very quiet and staff were milling about.

Visited ETB Plymouth after Halfords wanted to charge me a extortionate price to have four wheels tracked.
I visited on the day, car was done quickly by a helpful technician in 30 minutes. Also charged me for front only as the rear tracking did not need realignment, which I great appreciated. I visited a second time more recently for a punctured tyre, to which again, they were helpful, honest and super quick at sorting.

Will be getting my tyres done at ETB from now. Greatly appreciated.

Great service from the staff at Malvern as always.
I’ve been using them for years to carry out my car mot and service when needed. They are consistently very polite and cheerful to deal with and will always take the time to ensure you understand any information provided. Fully recommend

Excellent service today good company competitive pricing too
Helpful customer service @ llansamlet

Mercedes Vito’s are hard to get right on tracking and alignment as merc data not correct
The front tyres are terrible for wear on the edges
But ETB Daniel lane in cheltenham, took time to get it spot on so it drives straight with min tyre wear

Well done for a proper customer service

Amazing swift service, sorted my tyre without question, Jack was brilliant!

Great service today at the Plymouth branch.. friendly, helpful staff. Speedy service. Manageed to.repair the tyre, saving me a small fortune..very grateful for your help, thank you.

An outstanding company. I always use the Kidderminster branch and invariably get good old fashioned excellent service. Nothing is too much trouble. Prices are always keen as well.

I called into ETB on Friday to seek advice on what I thought was a leaking engine exhaust manifold.
I was greeted by two very polite gentleman behind the counter.
I explained that I thought I may need a new front end on my exhaust pipe.
They informed me that they were busy, right into next week.
One of the gentleman offered to have a look at it for me, the second gentleman followed.
I lifted the bonnet and started the engine.
Immediately they both said, " That's the injector".
One of the gentleman brought out his socket wrench set and tightened the offending injector bolts.
He then tightened all of the others.
I am SO grateful to these decent, compassionate and honest gentleman for not only rectifying my problem but, also for not conning me into work that didn't need doing.
THANK YOU GUYS and I hope that the rest of the staff at your establishment are as decent as you two!.
WELL DONE 🎖🏆🏅👏👏👏.
Very best wishes and kind regards,
Terry and Jane Mack.

Fantastic customer service from Ben and the team at ETB Exeter. Went in with an urgent tyre valves issue and Ben did his utmost to get me booked in asap and get the issue resolved, which they did with the minimum of fuss and the maximum urgency.

Would thoroughly recommend ETB Exeter based on my experiences today.

Took my Alfa Spider in to have tyres changed and swapped around, also had allinment checked, they are very fair and honest and looked out for me to find the best cost effective solution.

Will now use this company for all my MOT'S as I can trust them, thank you

Great service - always quick, always friendly and prices reasonable.

I have used ETB tyres in Caerphilly a number of times over the last 12 months due to being let down by another garage. I can honestly say I wouldn't even consider using another garage now. The customer service is second to none, availability has never been an issue and the staff seem genuinely interested in th vehicles brought in, often providing useful information on ways to benefit the car in the long run. No nasty surprises, good communication before and during any work carried out and a welcoming environment. I've recommended this garage to friends and family who have also had nothing but good things to say.

Review for the Cheltenham branch. Called in on Tuesday (11/02/25) as the brakes on my van were making a sort of grinding noise. In the branch at around 8:45, fault diagnosed, parts ordered and repair done by 11:25. Very pleased with the service.

Very efficient and friendly service. Phoned with tyre problem and was asked to bring car asap. Tyre fixed within 20 mins and not expensive

What service! I live 100 yds from frome ETB and needed a new battery for my fiat.Within minutes, two young men walked down to the car and with smiles and total efficiency replaced the old with new. Thank you Riley and your other workmate.(Hope I spelt your name correctly)

Popped into the garage at Exeter marsh Barton randomly as concerned ref coolant and oil levels , staff were so helpful and dealt with me straight away . Exceptional , kind service . Thank you

Visited Plymouth & received friendly, exceptional service. Had all tyres checked as I thought there was a wobble on offside rear.
Would definitely recommend.

Excellent service from Coventry branch. Staff were incredibly helpful- thank you!

Booked my car in for an MOT at the Wythall garage. I was advised it had failed due to tyre tread on 2 wheels being below allowable limits. I agreed to them being replaced. Was called back later and asked if I had the locked wheel nut required to remove the tyres, which I did not. The only way to complete the work to pass the MOT was for me to pay for a 3rd party, recommended by ETB Tyres, to come to the garage to remove them. This cost an additional £80. I was told this was a very good price compared to what I could have been charged. ETB Tyres openly admitted they do not have the basic equipment required to remove tyres unless supplied by the vehicle owner. I find this unacceptable and difficult to believe. I suspect I was mislead