ETB TYRES Reviews 

Arrived at ETB (27th Dec.) at 7.50am after having a puncture the day before, checked the notice the day before, "normal opening"8am.
At 8.40 am 2 people arrived and I asked if it was possible to have a puncture mended as I had a 200 mile journey home and only the spacesaver tyre on.
The response was no, only one fitter can't help, abrupt, no advice as to anyone else local. Luckily a delivery driver to ETB was going to another tyre fitters MALVERN TYRES and I followed him, they went out of their way to help, did it straight away and excellent service. Obviously ETB season of goodwill ends on the 25th December.

Great company always polite and courteous
I find them very fair whenever they do an Mot for me.
Well done to the team at Bridport Dorset.

ETB were brilliant fitting 3 new tyres at a competitive price a couple of weeks ago which I was delighted with.
Although I had reset the pressures on the car computer I had a notification come up.
So called in to ETB last Friday and talked to Nick & Victor and it was sorted immediately.
Brilliant " over and above " advice service....you need to go.

Only garage to accept around to actually book me in to get the work done additional parts were needed got them sorted that day great price and great lads down there I'd drive miles for technicians like that well done etb 💪

ETB Kidderminster unfailingly provide a 5 star service
Have been a customer for @ 40 yrs & never had cause to look for an alternative company
Customer service is first rate led from the top by Pat (manager) all staff genuinely very polite without the 'have a nice day' falseness
100% recommended

Called in this morning, spoke to Russ. Very receptive, fast quote, tyres ordered, delivered and fitted by 2.00pm. Good price, great service. Highly recommend Russ and ETB Hilton Road, Worcester

Ordered tyres from black circles for a mobile fit by a different company but the tyres that were despatched were incorrect and I was told it would be the following week to be rectified.

I got in touch with black circles and a pleasant chap called Blair managed to squeeze me into ETB Autocentre Witney a lot sooner where I was politely greeted and passed to a chap called Aiden, he was really friendly and very informative, pointing out where one of my tyres had picked up several nails/screws, unfortunately it couldn’t be puncture repaired due to placement of a nail, he then changed two tyres for me taking care in the process.

Really happy with my experience and will be returning in the near future for two more tyres.

Went to ETB in cheltenham for an MOT. Definitely wouldn't go back there, the staff are rude and as miserable as sin.

Terrible !!!!

Went into ETB, Hylton Road Worcester branch, this morning for a MOT. Usual very good service provided by Russ.A pleasure to do business with this company.

Just to say called into Cheltenham ETB today what a great service from a well established firm quoted a great price for two new tyres and manage to order them in for the next day and fit - super well recommended

Excellent customer service. Went to the Launceston branch for a new tyre in the morning, didn't have it in stock but ordered it and it was fitted the same afternoon plus good price. Will definitely use them in the future

Pulled up without an appointment at the Caerphilly branch and they fitted four tyres from there vast stock in about 20 minutes. Very friendly staff, great prices. Couldn't fault the service.

Excellent service and what a lovely fella Clark at ETB Caerphilly . MOT sorted. Many thanks . 5*

Fair play Mark and his team at the Caerphilly branch gave us exemplary service once again ,Nothing was too much trouble and happy to go the extra mile keep up the great work boys.👌

OK, so this is a tyre place. They do MOT's. Why? - To sell more tyres!!!
Our local garage closed so looked for somewhere else local to have our cars MOTed. Car had dealer health check, all OK. Failed as tyres down to the wire. Luckily I had a spare wheel & tyre at home, so could replace it, no problem. Got the faulty tyre back which looked fine. No visible damage.
A week later, different car, exactly the same fault on the same side. Coincidence? Took it to a 3rd Party to be replaced. Yep, you guessed it, they said there was nothing wrong with them. We won't be using them again, that's for sure.

Ordered 2 tyres order confirmed, called for fitting time to suit both parties , tyres fitted tracking checked good price excellent staff would reckomend to everyone .
Best all around car maintenance in brierley hill

Fantastic service! I broke down on the M50 with a flat tyre, and RAC had to put their spare tyre on to get me to a garage, phone this garage up and explained I had broken down, the said they can sort it and to get there as soon as I can, when I arrived.. within half an hour my tyre was changed and at a really reasonable price!!

Hinckley Branch…. great efficient service as always. Fitted new tyre today and didn’t have to wait long at all. Well done Tim & staff & enjoy the choccies!

Booked online for a 4-tyre purchase & fit-in (AM anytime), and an MOT (0900 slot) for 12/09/2024. Went to the shop (ETB Wythall) at 0900 which took me 30mins from my place to there, was told by the Manager that my tyres were still on the way and would be arriving on or before 1200. Disappointed but still managed to return to the shop at 1200 as instructed.

Everything was done around 1hr which was impressive. However, since I was in a rush, all the disappointment and disaster happened when I parked my car have a look with the tyres, and checked the MOT online.

1. MOT done twice: The first failed due to tyre tread issues, and the second passed without any problems or advisory. Extremely ridiculous since I did book for an all-tyre change and still caused an unnecessary failure record.

2. All tyres were left full of tyre fitment chemicals: Not understandable as I was expecting a professional tyre shop should clean this up as part of the service.

3. Valve Dust Cap: One of my original Lexus valve dust caps was replaced with a plastic cap. This detail matters, especially when I now have to pay £5.33 to replace it.

I expected much better from ETB given their reputation.

Extremely disappointing experience overall.