Eureka Forbes Reviews 

Very poor service, experience ever! Their service is pathetic and they completely mislead customers. They gave me a fake warranty just to make the sale, and now nobody is willing to help or take responsibility. Extremely unprofessional company. Don't waste your time or money here.

I purchase AMC plane but company not installed filter last 1 month gone they don't refund my money also very bad service

Worst service I have seen till now. I have given the robo for the service purpose and it's repair work is not done yet. Since last 2 months they are doing the repair work every time when I call them their team member says it will be completed in 2 days and since last 2 months is not done yet. This is the worst service I have seen till not i suggest don't buy the robo cleaner from eureka forbes

Very bad service in eureka forbes auto cleaning machine i get this auto cleaning machine in last 60 days ..day one to machine did not working many mails many complaints in customer service number..but no reply...so I suggest all customers don't get eureka forbes machine they service are very bad ....don't get their product

just pathetic experice with the product and customer service.

all are cheaters avoid this brand

Complaint nos
1. CM-080726-74874448
2. CM-120726-75109949
I have purchased water purifer of eureka forbes company with in 15 days it not in woking condition, your company person came and repaired after that with in seven days now also same problem. Your company just doing sales not giving proper service. For repairing one new eureka aquagourd water purifier your company took 7 days. But still not working what a great service from your company.
They have developed app but it is running with AI replies. Finally no solution for repaire. Allotment of service person they are taking 3 to 4 days time. Once they visit, they use to tell no spares with us sir se will come on another day with spare. Like this no one came not repaired till today and problem not solved. Very worst service. My sincere advise to public is dont go for eureka products they just bagging money with sales and not giving service. 🙏🙏🙏

Don't buy as bought water purifer it was under 2 years warranty now to change the filter they are asking additional money. Horrible sales person does not know how to speak with customer name Sunil he is a pure scammer tells anything to make a sale works in Borivali office .

“Paid for AMC. 4 weeks. Zero service. Just empty promises.”

Purchased Aquaguard Superio UV+UF+SS and their AMC. Raised a service request 4 weeks ago. Result? Zero visits. Just the same robotic response every call “We understand your frustration, complaint has been escalated.”

Escalated to who? Ghosts?

This isn’t the first time. Same story last service too. You pay for AMC and then BEG for service that’s already yours.

Aquaguard you sell water purifiers but deliver nothing but dirty customer service.

Avoid their AMC. Complete waste of money.

They had not attended to my water purifier service requests for 2 years,they didn't even bother to take any action against their technician for whom I raised multiple escalations. I've sent them a legal notice to which they still haven't responded. I'm going to make them pay heavily in the court of law for all the harassment. These guys are useless dogs.

Irritating and wrist after you buy it.
No technician visit
No installation
It’s been one month no installation yet.
Filed compliant in consumer forum still, installation not done. Now I proceed with legal.

A BIG NO TO EUREKA FORBES

Rubbish services by eureka it(garbage)should be throw out from India
Dear Sir/Madam,

I have purchased an Annual Maintenance Contract (AMC) for the above products as per the attached bill.

The following service requests have already been registered:

- Service Request No. CM-080726-74872764
- Service Request No. CM-050726-74716803

Despite registering multiple complaints and calling your customer care more than 15 times, the issue remains unresolved. On every occasion, we are assured that an engineer will visit, but no one arrives. We only receive apologies without any actual service.

Both my wife and I are working professionals and live far from home. Based on your repeated confirmations, we have taken leave from work and stayed at home on more than 4–5 occasions waiting for your engineer. This has resulted in unnecessary loss of leave, inconvenience, and mental stress.

I have paid for the AMC service. This is a paid contractual service, not a favour or charity. I expect your company to honour its commitment and provide the service as promised.

I request you to immediately arrange the engineer's visit and ensure the issue is resolved without any further delay. Please also instruct your service team to act responsibly and avoid causing such inconvenience to customers.

If the matter is not resolved immediately, I will have no option but to escalate the issue to the appropriate consumer grievance authority/Consumer Commission and other competent authorities for deficiency in service.

I look forward to your prompt action.

Regards,

Ram Meena

Reference my service request
# CM-040726-74664218
I had booked for service on 4th July and a Technician was to attend on 6th July between 11am - 1pm but didn’t show after a technician called and had to reschedule the time for 6th July between 3-5pm again no show.
On Tuesday 7th July wrote to customer care got an immediate response stating my complaint has been escalated for high priority but till date no one has neither attended nor received any communication. This is how they treat their client when you need service. I would never buy their products nor recommend to anyone given their service.

zero star very bad company ,,,,not recommended for any customer .WASTE company …For payment he always took follow-up after payment no response

Very bad service.Authorities don't even mind to rectify customer complaints.Nobody is responsible.Kind request to all not to buy anything from here. I bought a cleaning robot and had a complaint within 8 months.Registered complaint by no follow ups or rectification even after 2 months

This is one of the worst company, they are looting people in the name of AMC. Once u take the subscription they will not give the service. Don't fall for their name. Even customer service people are not supportive. And they don't provide the Refund as well.

I bought a fully automatic robo and it dint work comfortable even for a single day. every day i m chasing customer care and they are just giving random reasons for not working of the machine. Every time they say attend this session , that session blah blah.... they are not able to solve the issue. Pathetic company, more pathetic custore care and most pathetic products. dont ever buy product of this company

Worst experience with Eureka forbes. In the Name of AMC no any person visit in the whole year. Eureka forbes is just a name not in terms of service.

In Pune metro city they are unable to provide service to Gold AMC holder for last 12 days. Customer care replied same thing - your issues mentioned, escalated and will be dealt, resolved very shortly. Their senior will hold your call for a long time and finally call disconnected by them. The worst after sale service.

This company deserve a ZERO star . These people are pathetic they are scammers. They make you buy AMC plans by their so called bloody technicians and once the customer busy a AMC plan these people do not even care to do the visit.
They are so fraud that they themselves cancel the service request , book the technicians and they themselves cancel the request.
The worst company every
PLS DO NOT BUY ANY PRODUCT FROM THIS COMPANY THEY ARE FAKE AND BLOODY SCAMMERS

Service is very poor. They were not to attand the complaint to solve the problum more than 50 calls. They already take the AMC amount of Rs. 6470/- and no respose from there side. Trule they were cheeting.Dont take the AMC noboday.This is my advise.