The customer support I received at EWC was the best I’ve ever seen at any company I’ve ever bought something from. My watch I purchased from them needed a repair under warranty and my sales associate... Toon meer
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Able to complete transaction within minutes. .Plus being Canadian made for hurdle to be conquered, which was done simply and efficiently.
I have been working with David Cote for about 2yrs now. He has always been wonderful to work with and appreciate how regardless or how busy he may be, he has time to talk to me about the next watch de... Toon meer
I have purchased a couple watches from EWC and they have always been easy trouble free transactions. My most recent purchase I would say falls into the same category with a bit of a caveat. Somehow,... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Founded in 1993 and headquartered in Boston's historic Back Bay on Newbury Street, European Watch Company is one of America's leading full-service retailers of fine timepieces. We buy, sell, and trade fine watches, specializing in pre-owned and vintage pieces from the world's most respected manufacturers, including Patek Philippe, Rolex, F.P Journe, A. Lange & Söhne, Audemars Piguet, Vacheron Constantin, Jaeger-LeCoultre, Omega, Cartier, IWC, and many more. Whether you are looking to acquire your first luxury watch, add to an established collection, or sell or trade in a timepiece, our specialists are here to guide. Integrity is at the heart of everything we do. We don't think of ourselves as simply selling watches; we build lasting relationships and treat every customer as we would a dear friend. Our flagship showroom houses a full in-house restoration and repair department, where each timepiece is meticulously tested, serviced, and, when appropriate, sympathetically restored before sale. Every watch we offer is prepared for immediate overnight shipment and backed by a one-year warranty. For more than three decades, we have had the privilege of helping thousands of customers find the right watch and build meaningful collections, and we remain committed to earning your trust with every interaction.
Contactgegevens
137 Newbury Street, 02116, Boston, Verenigde Staten
- 617-262-9798
- sales@europeanwatch.com
- www.europeanwatch.com
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Highest Recommendation
I’ve now worked with Michael multiple times on acquiring new timepieces and each time the watch has been even better than advertised. Trade in offers are also extremely fair. This is a great company to do business with!
Outstanding Experience
I had an outstanding experience purchasing a watch from European Watch Company. From start to finish, the customer service was exceptional—everyone I worked with was knowledgeable, responsive, and genuinely helpful throughout the process.
On top of that, they offered a great price, making the entire purchase an even better value. The transaction was smooth, communication was excellent, and the watch arrived exactly as described.
I highly recommend European Watch Company to anyone looking for a luxury timepiece. I'll definitely be a returning customer!
Tony was absolutely awesome to work…
Tony was absolutely awesome to work with as always. This makes number three! The 16570 Explorer II was the first, followed by 214270 MK2 EXP I and now, a 116660 D-Blue dial! Thanks again for a flawless experience Tony! He is definitely my go-to guy from my go-to place. EWC is just the best!
True Professionals
Great price. Professional team. Expeditious delivery.
Quick to respond to my questions…
Quick to respond to my questions regarding the watch I was looking at buying. After a few messages back and forth I purchased the watch. They shipped the watch to make sure it was delivered on the exact day I requested the watch to be delivered as I was traveling when I bought the watch. Will do business again.
Extremely happy with my purchase
Extremely happy with my purchase, my salesperson Amy especially went over & above, thank you.
Amy Reddy was a pleasure to deal with
Amy Reddy was a pleasure to deal with! I purchased my first ever Omega. The price was very fair and I received everything exactly as advertised. Very happy with the overall experience.
Another Exemplary Experience with EWC
Taking a moment to share another absolutely exemplary experience adding a very special watch to my collection through Zack and EWC. I have so much continuing appreciation for the level of enthusiasm, trust, and service.
Every step of the process, from initial inquiry to delivery, was so attentive, well supported, transparent, stress-free, and secure. Zack went above and beyond, keeping an eye out for a rare watch to mark a special occasion, taking care of every detail along the way to make the process as easy and comfortable for me as possible.
EWC is the best of the best. I
massively appreciate all of their scholarship and I have learned so much browsing the curated offerings and enjoying their content over the years. The specialists have such a vast, broad ranging blend of passion and knowledge. The level of enthusiasm, taste, and range of watches is truly astonishing.
I have been active in the watch community for over a decade and EWC service is truly world class. I’ve added a diverse range of my most favorite watches through the team at EWC. Experiences with sales, trades, and support/advocacy for servicing have also always been unparalleled.
I would never consider purchasing watches of this caliber from anyone other than EWC. I will certainly be back for more and cannot recommend them highly enough.
EWC continues to be a core contributor to my enthusiasm for watches and an extraordinary resource for the watch community at large.
Michael made my transaction a very…
Michael made my transaction a very comfortable experience.
Very good communication
Very good communication, product delivered promptly in perfect condition. 2nd purchase from EWC. Both times, stellar.
Trusted buying experience...Zach was…
Trusted buying experience...Zach was awesome!
Christopher Ong
Ms. Ashley coordinated everything. She booked the Fedex from Philippines to USA. When it arrived at their store, in a matter of hours, it was already repairs.
When it was repaired. I gave just gave Ms. Ashley the return address. When i checked my email it was already shipped out! Talk about Class Service whoever you are.
From pick up, repair to delivery, it only took from June 25 to July 9. Really Class all the way.
My Audemars Piguet QP skeletonized watch was good as new.
When they say they will handle everything, they did.
When they say we will honor the warranty, they did.
Going back and forth of shipping! I did not paid anything!
Would you expect that to happen?!
Talk about customer service!
Class all the way.
DON’T PURCHASE YOUR WATCH ANYWHERE ELSE
Easy to work with. I made a mistake and my salesperson was kind enough not to simply say the watch is working as designed.
If you want to work with a real professional I encourage you to ask for Philip Decicco. Incredible product knowledge and a straight shooter.
Great communication and prompt service
Great communication and prompt service. Very reasonable pricing. Ivana was great, and I will definitely use your service again. Thank you.
I love the new watch
I love the new watch. Bought it one day had the watch the next day. Excellent job
Thanks European Watch Company
Simply outstanding source of fine…
Simply outstanding source of fine watches. Buy, sell, or trade is all excellent.
My second purchase
My second purchase. Easy and professional experience.
I have great experience with EWC
I have great experience with EWC when buying Panarai Submersible. Many thanks to Ivana Bozikovic, she was great and supported me through whole process of buying and receiving the watch.
Very Professional and Superb Correspondence
The correspondence regarding my watches for sale were excellent and prompt. The transaction was effortless and the company provided expedited shipping in both directions. Very pleased with their professionalism. My only disappointment was the profit margins EWC seeks when purchasing watches - I expected closer to 20% but they are aiming for more on each watch which feels a bit out of line with the service they provide as used watch resellers.
Excellent watches and service
Excellent watches at a good price. Excellent and prompt service.
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