Phill Holding was very professional all the way though, seen the car on Autotrader, went to the dealership on Sunday got shown around the mazda, offered a test drive, confirmed that I wanted it and... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
We dealt with Sales Exec Rachel Head at EH in Chester and were very impressed. Rachel was professional, but also an absolute pleasure to deal with, we even had a few laughs along the way. I didn't f... Toon meer
Chester branch Absolutely hopeless saw a ford ranger on auto trader went down to see if we could test drive the salesmen said sorry it is awaiting prep can we have a look inside sorry I can’t find t... Toon meer
Bedrijf heeft geantwoord
We decided to sell our car to Evans Halshaw.. I can honestly say the whole experience from start to finish was effortless.. we made an appointment online with an indicative figure. We were met by Jam... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
About Evans Halshaw Welcome to Evans Halshaw on Trustpilot. As one of the UK's largest automotive retailers, we're proud to represent some of the biggest car manufacturers in the world, which include the likes of Citroën, Fiat, Ford, Hyundai, Kia, Peugeot, Renault and Vauxhall to name just a few. Not only do we offer a range of competitive deals on brand-new cars, we have a wide choice of quality used cars for you to browse from, which are all meticulously prepared by our workshops and in-house technicians. With over 100 locations situated throughout the UK, you're never far away from one of our dealerships. Our friendly associates are always on-hand to assist you, ensuring you have a great experience every time.
Evans Halshaw
Geschreven door het bedrijf
- Buy your way
- Purchase your next vehicle completely online from the comfort of your own home through the Evans Halshaw website. Alternatively, visit one of our modern dealerships, with locations situated throughout the United Kingdom.
- Sell your car
- We aim to make selling your car a hassle-free experience. That's why you can obtain a free, no obligation quote, through our website in just a few minutes. You also won't need to pay any admin fees when selling your car to us.
- Online booking
- Booking your vehicle's next service or MOT can be done effortlessly through our online booking tool. Simply head to our website, input your car's registration number, and choose a service and date that works best for you.
Price Guarantee
Every Day Low Prices
At Evans Halshaw we offer everyday low prices, every day. Checking online retailers daily, we guarantee that all of our used cars will be available at the very best price every day of the year. As the UK’s largest online car retailer, we have a dedicated team constantly reviewing online pricing. We guarantee that any quote you receive for any used car will always be the very best price available and with competitive finance options, your next car is more affordable than ever.
Contactgegevens
Sovereign Way, CH1 4QJ, Chester, Verenigd Koninkrijk
- 01244 389500
4,3
Uitstekend
607 reviews
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Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Had a fantastic experience with Evans…
Had a fantastic experience with Evans Halshaw Chester and Andrew Shepherd, who helped me find a car in excellent condition. Although this review is a little late (I purchased my car nearly 5 months ago), it has been running perfectly so far. I’m extremely happy with my purchase. Thank you, Andrew, for your excellent support—it’s much appreciated!
10 juni 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hello Dani,
We're thrilled to hear about your positive experience with Andrew at Ford Chester.
It's wonderful to know you're happy with your purchase and that your car is running smoothly.
We appreciate your kind words and feedback.
Evans Halshaw Customer Services
Jamie Crawford
Jamie Crawford, head of sell your car was an absolute pleasure to deal with. Superb service with zero fuss and bother. No hard sell, very efficient yet clear in his explanation of the process. Would thoroughly recommend.
17 oktober 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hello Stephen,
Thank you for your kind words.
We're thrilled to hear about your positive experience.
We appreciate you recognising Jamie's exceptional service.
Evans Halshaw Customer Services
Liars from start to finish
unscrupulous liars who take advantage of disability issues in order to secure a sale, no integrity or honesty, avoid at all cost.
15 april 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hi Joseph,
Thank you for taking the time to review.
I’m so sorry to hear you haven’t had a positive experience, I can assure you that this isn’t the customer service we do aim to provide.
If there are any outstanding issues you have that you need addressed, please contact us on service.followup@evanshalshaw.com
Thank you,
Evans Halshaw Customer Services
Awesome service!
I had a great & friendly service with Phill & Simon. I fell in love with a car & there was some issues that I wasn’t happy with, but with Phill he was so helpful, understanding & resolved it all which made me very happy & loved the car even more! It was well worth the journey! (5 hours away). The communication via email was fantastic & very much appreciated with prompt replies considering that I am hearing impaired. I would recommend this Chester garage with their friendly, helpful service. Many thanks to Phill & Simon.
25 september 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hi Melissa,
Thank you for your kind review. We are delighted to hear that you had a positive experience with Phil and Simon.
We appreciate your feedback about the helpful and understanding service you received.
We are glad that you were happy with the resolution and that you love your new car.
We look forward to welcoming you back in the future.
Evans Halshaw Customer Services
recently need to change my car and…
recently need to change my car and after a phone call to phill arrived that afternoon to sort a deal out which put my mind at ease and got me the car i wanted .
a week later I've picked it up and am really pleased with the outcome
many thanks to phill and would recommend him to all
7 oktober 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hi Phil,
We are thrilled to hear about your positive experience.
It's wonderful to know that you were able to find the car you wanted and that you are pleased with the outcome.
We appreciate you taking the time to share your feedback about Phil.
Evans Halshaw Customer Services
Was kept up to date with everything to…
Was kept up to date with everything to do with car, friendly staff, great service.
11 oktober 2024
Antwoord van Evans Halshaw - Ford Chester
Hi John,
Thank you for your kind words!
We appreciate you taking the time to share your positive experience.
Evans Halshaw Customer Services
Don't use
Don't use, awful customer service,I bought a car pendingva test drive. As I was on my way literally 5minsxaway I got a call to say that'd sold the car. I'd arranged with Chelsea to buy it after days of unnecessary negotiation over the value of my car. Unbelievable I feel they owe me fuel money for my wasted journey to BUY THE CAR,.....
9 oktober 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hi,
We understand your frustration and apologise for the inconvenience caused.
We strive to provide excellent customer service and are disappointed to hear that your experience did not meet your expectations.
We will investigate this matter further to understand what happened and ensure that similar situations are avoided in the future.
Evans Halshaw Customer Services
Sold my car to Evans Halshaw at Chester…
Sold my car to Evans Halshaw at Chester what a easy and fantastic service from my online valuation to booking my appointment easy and simple was contact by Jamie Crawford head of sell your car Chester who met us on the day checked car over and delta with all the paper work in a very professional and seamless manner even honoured the online price could not ask for anymore honestly if you thinking of selling your car give these guys a call you won’t be disappointed the only down side was there is no direct line to Jamie and on a couple of occasions could not get anyone to answer the phone come on guys let’s get Jamie a direct line or at least some were you can leave a message for a call back apart from this keep up the good work and Jamie is a real credit to your organisation from a very HAPPY customer..
27 september 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hi Mr Campbell,
Thank you for your kind words and for taking the time to share your experience.
We're thrilled to hear that you had a positive experience selling your car to us.
We appreciate your feedback regarding the ease of the process and the excellent service you received from Jamie.
We are committed to providing our customers with a seamless and enjoyable experience, and it's wonderful to know that we achieved that for you.
Evans Halshaw Customer Services
Chelsea wan a great sales woman as…
Chelsea wan a great sales woman as always! Thank you so much :)
4 oktober 2024
Antwoord van Evans Halshaw - Ford Chester
Hello,
Chelsea will appreciate you leaving this a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Excellent Service
We took our car to Evans Halshaw after receiving an on line valuation and assumed it would be like other car buyers whereby they greatly reduce their valuation. Not so at Evans Halshaw from the moment we met Jamie he was very polite and professional, he talked us through what their process was. We were happy for them to go ahead, & check our car and really pleased with the final valuation which we accepted. We would recommend going to Evans Halshaw to any of our friends and family in the future. Thank you Jamie.
3 oktober 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hi,
We appreciate your kind words and are thrilled to hear about your positive experience with Jamie.
It's wonderful to know that our team was able to provide you with a smooth and transparent process.
We're committed to offering fair valuations and providing exceptional customer service.
We're glad you were pleased with the final valuation and hope to welcome you back in the future.
Evans Halshaw Customer Services
Picked Up A Brand New Puma ST Line X
I thought the staff Matt, Syraz, Ian and Adam were all very professional and helpful. They explained everything to me and I am very impressed with the car.
30 september 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hello Debbie,
Thank you for your kind words.
We're delighted to hear you had a positive experience and appreciate your feedback.
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Ford Chester
Hi Richard,
Thanks for the great rating!
We are always happy to help.
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Ford Chester
Hi Grace,
We always appreciate positive reviews!
Thank you, and happy motoring!
Evans Halshaw Customer Services
Excellent service
Excellent service, Jamie was very helpful and gave the price quoted.
27 september 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hi Chris,
Thank you for your positive review.
Jamie and the rest of the team are always happy to help!
Have a great day!
Evans Halshaw Customer Services
Prompt service and comfortable waiting…
Prompt service and comfortable waiting area/coffee
25 september 2024
Antwoord van Evans Halshaw - Ford Chester
Hi Judith,
Thank you for your kind words.
We're glad you had a positive experience.
Evans Halshaw Customer Services
Antwoord van Evans Halshaw - Ford Chester
Hi Mary,
We appreciate you leaving us a review - thank you!
Have a nice day!
Evans Halshaw Customer Services
Impressive fault finding
A fault had developed on the steering of my Fiesta that seemed to baffle other garages that looked at it. Evans Halshaw quickly sorted the problem, keeping me advised on the progress of the work being carried out. More than pleased with their quality service.
18 september 2024
Antwoord van Evans Halshaw - Ford Chester
Hi Mrs Davies,
We appreciate your kind words and are thrilled to hear that we were able to resolve the issue with your Fiesta's steering.
It's great to know that you were kept informed throughout the process. We strive to provide exceptional service and are glad that we met your expectations.
Evans Halshaw Customer Services
excellent service…
hassle free collection and delivery good communication from the team
6 september 2024
Antwoord van Evans Halshaw - Ford Chester
Hi Steve,
Thank you very much for leaving a 5* review.
We really appreciate it!
Have a great day!
Evans Halshaw Customer Services
Phil was very patient with me
Phil was very patient with me, and professional. No hard sell, just clear explanations and descriptions of the car. Would not hesitate in recommending to others.
23 september 2024
Review zonder uitnodiging
Antwoord van Evans Halshaw - Ford Chester
Hi Mr Jones,
We're glad you found him patient, professional, and helpful.
We strive to provide our customers with a positive experience, and we're happy to hear that Phil met your expectations.
Evans Halshaw Customer Services
vehicle was repaired on time and I was…
vehicle was repaired on time and I was kept updated on it's progress, pleasant Staff
17 september 2024
Antwoord van Evans Halshaw - Ford Chester
Hi Gary,
Thank you for your kind words.
We're so glad to hear that you were kept informed about your vehicle's progress and that you had a pleasant experience with our staff.
Evans Halshaw Customer Services
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