EvenGreener Reviews 

When I realised that the item I ordered did not suit my needs, the team were really helpful in getting it returned and giving me a refund.

Looks good but poor quality. Would NOT recommend
1. The clear plastic level gauge falls out when full of water. Customer service have stopped responding on this problem.
2. filler hole hard to drill because the blank area is not flat.
3. bottom is level but the top is not, i.e. slight banana shape.
Tip - use silicone grease when installing the taps to prevent leaks.
Unable to submit a review on their website because it asks for a star ratting but there is nowhere to enter one. Tried in both Chrome and Edge.

Prompt, helpful, efficient service given over a water barrel that I had ordered and leaked at the tap.
The member of staff sent a new tap out first class and reassured me that if I still had a problem to get back in touch.
I received the tap and all worked perfectly

Blooming awful service. 3 wrong orders delivered between 4th and 16 September 2025 and a living room full of incorrectly delivered items I can't get collected.

Wonderful service! I ordered a rain water butt and connector kit in the afternoon, and it all arrived the next morning, safe and sound -- and ahead of the despatch notification! That's an amazing turnaround. Well done all concerned. All I need now is rain....

Ordered water butt and delivered within 3 days, well within estimated timescales. Reported length of hose was too short and replacement issued and delivered promptly with no hassles. Excellent product and fantastic customer service (Thanks Emily). I will be recommending EvenGreener to folk.

The water tank was not supplied with the correct fittings as per the listing on their website. I have tried twice to get them to sort it out and both times they have fobbed me off saying they have referred the issue to the manufacturer. I'm a couple of months down the road and still no resolution so I've sorted the issue myself. Great item but very poor customer service. I would not use them again as customer service is as important as product quality if not more so.

Product was good, but had to wait over a month for it to be delivered (despite estimate of 3-14 days), which was really disappointing.

Ordered a water butt - which came promptly a few mornings later.

It took about an hour in total for me to install it but now looks great.

It was missing a couple of taps when it arrived, I emailed their customer services who sent out a pair of taps which were received two days later.

Very positive experience.

I wish that I would have read these reviews before ordering with this company. My order was pretty straightforward consisting of two items, not only after a lengthy delivery date, the required parts that I needed were incorrect. Thank goodness I ordered the water butt from Amazon.

It is difficult to make contact with this company. Phone lines are often closed when they should be open during business hours and emails can go unanswered for several days. The item I ordered was apparently dispatched but never delivered and whilst I got a refund it was a frustrating experience having waited over 2 weeks for a delivery.

good experience all round at a competitive price

Our new compost bin was described accurately and delivered promptly within a day or two.

Easy to order. Product as described.

Your customer service team responded very quickly to a complaint regarding the local courier

Good selection of reasonably priced water butts. Fast and efficient delivery.

A missing item for the water butt was delivered quickly.

The composter is lovely (although it proved fairly difficult to assemble). The problem I had with my order, was with the sieve that I had purchased at the same time. It arrived damaged and un-useable. Despite trying to return it however, and have it replaced,

Great water butts. VG quality, ordering and delivery very straightforward.

Excellent product. Well moulded and includes all you need either to couple it to an existing water butt or connect it to a downpipe. All we need now is a little rain!