EvenGreener Reviews 

So pleased to be able to rescue our compost bin as some rotter had pinched the door

Took 18 working days / 24 days total to be delivered despite originally being told it would be 7-10 days. Had to chase delivery on a couple of occasions. Then when it did arrive I found it left on my doorstep at 7am.

I got a general refuse wheely bin from evengreener, and it is absolutely terrible, the rainwater collects on the concave lid, and every time you open the bin the water goes inside,,.
I would have given this bin ZERO stars if possible, AVOID THESE BINS AND GET A BETTER ONE FROM ELSEWHERE...
I tried to contact them, but it just says website unavailable,,
ONCE AGAIN,,, DO NOT BUY THESE BINS, OR YOU WILL BE AS SORRY AS I AM,,!!!!!
ps,,, I forgot to mention, when it arrived, one of the wheels wasn't locked in place, so it came off, and I had to fix that before using it,,

great company with good ethics and principle for the customer

Had a query on a composter and tried to ring several times. Left messages and telephone number and no one responded. Website also down for days.
Finally emailed but response was poor.

2nd water butt I have bought from evengreener. Great quality products and good prices. Very helpful service if any problems. Will definitely be using them in the future

Took about three weeks to arrive but it is good quality.

Water Butts of a certain size are difficult to come by. However, EvenGreener had plenty of choice and although the website stated delivery may take 21 days, it arrived within three days. Excellent service!

I'm always happy to order from EvenGreener as I know the products are good quality, reasonably priced and customer care is exemplary.

Great service on the phone when ordering. I ordered 2 double cloudburst 200 ltr water butt kitts. They arrived within the week, delivery service kept me well informed, amazing. Great prices too. I would have bought more but they had sold out, so probably purchase more in the spring. Thank you :)

Arrived promptly and well packed.

Friendly, helpful staff. I originally ordered a cover for a 210 litre water butt. The one that arrived was far too big, but I was able to return it and get the correct one without any trouble. Brilliant!

easy to order and pay. delivered when expected. as described.

Having just bought a water-butt from Homebase which fell over and split, elected to buy a Harcoster barrel. Much better quality easy to set up delivered very quickly

Good product and a great price for the double kit offer.
I was warned delivery might take up to 28 days and they went over this. Fast responce once I chased.

How ridiculous of you to ask how you did. After a month I still haven't received my compost bin, despite trying to contact you many times. What is your game? And where is my compost bin??????

Exactly the same experience as Adam below. No communication for a whole month. No answer to calls or emails. Only resolved after a month of trying.

I ordered 31/10/23 and the order still hasn’t arrived 30/11/23, having enquired they are still waiting a delivery date from courier’s, so not great on communications or quick delivery.
Great price for two waterbutt’s

The final insult is asking me for product reviews for a product you have never provided.
Upon ordering the delivery schedule was that most products would be delivered in a few days but could take up to 14 days. Then after 14 days I tried chasing it up to be told that actually it could now take UP TO 28 days. Now 30 days have passed. Nothing. No information, nobody answers the phone, eventually you'll get a generic response with one of a number of generic fudged responses.
Either get me my product or give me my money back. This is not too much to ask. Neither is simply keeping the customer informed of ACTUAL stock and delivery time tables.
Every complaint on here is exactly the same so they can't pretend they aren't aware of the problem with their atrocious customer service.

We ordered a water butt and it was delivered within a few days. Excellent product and price, it would have been helpful to have a text message for the delivery day. Will definitely use EvenGreener again.