Ordered 3 x water butts on the 20th August and my only message from them, is, your order is being processed. Radio silence and nothing. No thank you, no message that it has been delayed. Yet ano... Toon meer
Bedrijf heeft geantwoord
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Ordered 3 x water butts on the 20th August and my only message from them, is, your order is being processed. Radio silence and nothing. No thank you, no message that it has been delayed. Yet ano... Toon meer
Bedrijf heeft geantwoord
Bought a water butt from them 3 years ago and it has developed a leak, sent them an email with order number and photo and literally minutes later received an email that a replacement was on its way.... Toon meer
Bedrijf heeft geantwoord
Our Harcostar water butt, bought last June, had developed a leak during the winter, but we were delighted to find that there's a 5 year guarantee on them; two days later the replacement has arrived. M... Toon meer
Bedrijf heeft geantwoord
We wanted two very large water butts to collect rainwater from a large expanse of flat roof. Found the Harcostar Magnum 350 l. Only problem, it was out of stock everywhere. Requested an email from Eve... Toon meer
Bedrijf heeft geantwoord
For more than 20 years, EvenGreener has supplied home and gardening products throughout the UK. Our range is curated to give customers options on water saving, composting, food waste recycling and generally make the house and garden a better place to be!
Leeds, Verenigd Koninkrijk
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The Hot Bin I purchased seems to have some sort of insect eating the outside of the bin! The bin is black and so are the bugs.
I tried to use up all of my 'rewards' but it seemed impossible to use them all as if the Co wants to keep hold of some of them so you go back again.
Easy to make online purchase. Product looks good and well made but too early to say how good it is over time. The catch on the lid is very difficult to use. My main issue was the delivery time. Stated on order acknowledgment that “delivering the order quickly is their priority” but that at peak time such as sales or Christmas it could be between 14-28 days. My order was not at any of these times yet it still took just short of 28 days. Seems that it becomes the target of 28 days rather than getting it out asap. In this day and age no real excuse for that time in processing orders.
The water butts came quicker than was told. always good quality and good looking.
First-rate service and I would definitely use again.
The item took a little time to dispatch but it arrived safely with all the appropriate and necessary inclusions. The hot box itself looks great and I am looking forward to composting soon.
Delivered within the time scale usual good quality water butts at a great price.
The three water butts and the stands arrived promptly and in good condition
Thanks
Great all round. Had a problem with the first bin, the handle was not working.
Think it was more to do with the courier service as packaging was ripped & looked like it had been thrown around, took photos and emailed seller.
Today I received my new food bin absolutely free of charge, they seem to be a lot thicker than the usual food bin’s & well worth the money! Great customer service & company would highly recommend.
Considerably cheaper than the same product elsewhere. Very pleased
It has taken 6weeks to arrive, with no prior indication of when it would be delivered. When it was delivered late on a Friday afternoon there was no rain diverter kit supplied. I now have a very large green bucket with a lid. Communication with the company has been slow and poor.
Can't fault order and delivery..spot on.
Reason it's only a 4 star is because the compost aerator isn't easy to use, doesn't do the job, so using a garden fork until I find something better. Other item was spot on.
I ordered and paid for a compost bin over a month ago and was assured it would be delivered last week. As yet I haven't received it. Poor service
I bought a set of bokashi bins quite a while back from Even Greener. They’ve been great, but then I left one to do its magic inside one of our garden sheds, where the rats got to it and gnawed a hole in the lid.
When I was looking to buy a replacement lid, your customer serviced said they didn’t sell them. But, they very kindly sent me one, for free!! Excellent service!
Week 6 and still no delivery. Ordered compost bins at the start of September and still no confirmed delivery date. Can only assume that products are being made in China and shipped to U.K. from there
Ordered a compost bin over a month ago and it still hasn’t arrived. I had no contact from them after the initial order was placed. I contacted the company after a month to be told that it would be sent the following week… never arrived. No contact from the company again to explain. Contacted them again this week to be told it’s with a courier and will be delivered one day this week. No indication of when so we’ll see if it turns up. There are much better companies to deal with so won’t be using this one again I’m afraid
Returning customer. Happy with previous items and the present one is just as good. Excellent fast service.
Delivered on time, easy to assemble and collects rainwater as described
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