Evetech Reviews 

I spent nearly two weeks comparing gaming laptops from different South African stores. The first laptop I asked Evetech about looked good. But the consultant noticed I would be paying extra for a processor I probably would not use much. It also only came with 16GB memory.He suggested a different Lenovo LOQ instead. It had more memory and storage and was cheaper than the other laptops I was looking at. It also came with a laptop bag and headset so I didnt have to buy those separately.I have been using it for work online courses and gaming for four months now.Good value and honest advice

I have ordered from evetech about eleven times since 2021. My first order was an office PC, then over time I also bought parts for two gaming PCs three monitors storage upgrades and laptops for my two children most of the orders went smoothly with no problems, which is honestly what you want. I only had one proper issue last year with a faulty SSD. They collected it tested it and sent a replacement in around eight working days. The main reason I keep ordering from them is because the service has been reliable and when I am not sure about compatibility they check it for me. They also still help with older items and do not just lose interest after the sale. After eleven orders I feel like I know what to expect from them.

Great service received on my RMA, People that complain about Evetech are impatient they are not Takealot with next day delivery relax you will get your product. I will always support Evetech i have never been disappointed with a purchase.

Excellent service from Evetech Computers! I submitted my Marvo Monka gaming mouse for replacement through the RMA process, and everything was handled professionally and efficiently. Communication was clear, the process was straightforward, and the replacement was completed without hassle. I am very satisfied with the support I received and would confidently recommend Evetech Computers for their reliable after-sales service.

We all know the horror stories of Evetech, they are pretty garbage, and have some of the worst customer support in SA.

In the past year, I've given purchased 2 different items from Evetech.

First: I bought a pre-built home office computer (for my father in-law). Firstly, It took nearly 2 weeks for it to arrive, and the PC case arrived destroyed. I contacted support, and Evetech had the couriers pick the item back up and about 2 weeks later, i got a replacement of the entire PC. The GPU wasn't even plugged into the motherboard when they shipped it back to me. For me, someone who is well versed with computers, I just fixed it myself, but for the average consumer who just wants to press the power button, that is BAD.

Second: Purchased a HDD, took 11 days to arrive lol. 11 days, yes you read that right. And I paid R225 for shipping.

Third: I am currently in the process of purchasing another HDD, but i've cancelled as it hasn't shipped in 3 business days which means it's going to take another 3-5 days.

Trash. garbage. ZERO Delivery service with these trashcans that work at Evetech.

I bought a laptop for my son in 2017 and received excellent service. A couple of years ago I enquired about the microsoft office 365 once off licence package and only got around to buying it now. Throughout the time from 2017 - 2026, I dealt with Dane in sales, who was patient, helpful and always responded promptly to my emails and enquiries.
I ordered the package on Monday 6 July and received the package on Friday, which had to be delivered from Johannesburg to Cape Town. I got constant tracking updates as to where the parcel was and when it would be delivered. Thanks for fantastic service over the years, Dane!

I purchased a HP Laptop in May 2026 and after 4 weeks the letters and numbers on the keyboard faded. I contacted Evetech and a gentlemen (Divan in tech Support) arranged for me to receive a new HP Laptop from HP. 3 weeks after receiving my new laptop the letters and numbers also started to fade. I raised this with Divan (Evetech Tech Support) who sincerely apologized and arranged with management for be to receive a full refund and recommended a new replacement laptop from a different brand. I took the faulty laptop in yesterday morning and not long afterwards I left with a new laptop which I am very happy with. Divan was very professional, knowledgeable and very understanding. I have been in customer service for 44 years and Divan's outstanding service really stands out as one of the best customer services that I can recall and he is a asset to Evetech. The gentleman who also assisted me at reception (unfortunately I do not know his name) was also very friendly, understandable and professional and a pleasure to deal with. I am and will remain a happy client of Evetech and will continue to support them and promote, A big thank you to Divan and the gentlemen who assisted me at reception.

they put one item far cheaper online to draw traffic on their website to bring customers, much cheaper than market price and get customer money, even though their website show that item is in stock but they says we sold out after they sent me tax invoice for my purchase on following day.

Excellent experience, I ordered pc parts from them and all were great. I highly recommend them because they have great prices from what I've seen from other sites.

This company practices deception and blatantly false advertising. They will show an extended warranty on the listing or the fact that it includes additional components, only to claim after the fact that it does not.

Do not buy anything from them under any circumstances, I have reported them to the NCC and have an open claim against them. Let's hope they get what is coming to them.

Evetech must change their courier service provider. I'm lucky I got my order after buying a gaming laptop online.
The driver needs to know who is recieving the package and verify delivery to the right person.
The courier didn't even know who the delivery was for, and didn't verify before handing over the package. They just said it's for this address. Even when asked they didn't know, and gave it to the wrong person.
No messages.
No delivery tracking.
No communication about when I would receive my order.
There wasn't even a pin.

If the wrong person signs for an order who is responsible?

My powersupply came with a foreign power cable that doesn't work in South Africa

My motherboard has screws that are too small to attach to the tower.

Delivery time is so long i would 100% rather recommend wootware always had the best experience with them.

I ordered an RTX 5060Ti 16GB and wasn't happy with the performance. Yes, it's a great GPU, but we needed more raw performance. So, we exchanged it for the the RTX 5070 instead.

The aftersales services of Evetech was great because they kept me in the loop, offered me a CN (Credit Note), so I only paid the difference.

Dealt with Ricardo and he was professional, polite and went the extra mile to ship out product asap after the exchange was completed.

We highly recommend Evetech especially if you want to save extra bucks on your PC components.

A+

We have bought quite a few gaming laptops from evetech. The last one Lenovo legion for about 50k that had fault right from the beginning. Warranty turns out not to be valid anywhere else besides evetech. I have emailed them photos and videos of the fault, called them, explained when I booked in for repairs yet they cannot find fault and it took them 2 days before someone could look at it. No communication besides the urgency and me calling them so many times. They are absolutely useless. We will not buy from them again, I'm sure there are other places where the client matters

5 stars for Evetech. I've been in the IT industry for almost a decade now and a gamer for even longer & can confirm they have excellent service and sell quality products.

Ordered A screen with Them and paid in full
2 days later they phone to tell me there is no stock.
Wont use them again

I purchased a laptop, and upon inspection it became apparent that the touchpad was defective. Considering the value of the laptop, I'm puzzled by this. On top of that one has to chase for responses via email to get the process of it being collected, and calling seems useless as sales representatives cannot direct me to someone in support via the phone. Truly frustrating.

I bought a dahua 240hz E241B screen and ryzen 7 5700 that has my games stuttering on 120hz because its not a true 240hz vrr monitor so they lie on the spec on most of their things bought a ryzen 7 5700 cpu just to find out my ryzen 5 3600 had a faster cach 3 speed where the R7 has 16mb and R5 has 32mb like why are they scamming people like this i went for an upgrade from 60 hz minitor ryzen 5 3600 to shit that has 0 better performance , BE CAREFULL of the evetech reply to this message because they dont tell you that at the till only when you realize the problem they want to protect themselfs ,do your research before you buy anything from them.

This was a terrible experience - After receiving the SMS that my parcel will be delivered with in 48hrs. I waited 5 days and then phoned the courier company they then told me the parcel wasn't ever received from evetech yet. Phoned evetech and people there wasn't very helpful either or knowledgeable with regards of how to assist. Next time I would rather pay a bit more and get good service.