I feel exabytes very helpful to me. I lost count how many years I have been using your services. Your helpful attitude is what makes me stick to Exabytes. In fact I always recommended your hosting t... Toon meer
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Lees wat reviewers zeggen
Shifted from US servers not too long ago due to lags and other disappointments. Exabytes' service has been fantastic so far. Will look to use more of their services e.g. Dedicated Server and CDN if qu... Toon meer
Bedrijf heeft geantwoord
Great service at 24/7 especially whenever i am work on non working hours. The only problem facing is the communications with different personnels at diff timing due to the working shift which somet... Toon meer
Bedrijf heeft geantwoord
Inspiren and Exabytes are bonded tightly on their partnership! Throughout our journey since then till now, Exabytes never ceased to amaze Inspiren with the excellent products & services that they prov... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Webhostingbedrijf
- Cloud computingservice
- Cloud opslagservice
- Computerbeveiligingsservice
- Online marketingbureau
- Webdesigner
Geschreven door het bedrijf
Founded in 2001, Exabytes grew to be one of Southeast Asia’s leading AI, Business App, Cloud, Digital and Ecommerce solutions provider today.
Contactgegevens
1-18-8, Suntech @ Penang Cybercity, Lintang Mayang Pasir 3, Bayan Baru, 11950, Pulau Pinang, Maleisië
- 6046097888
- marketing@exabytes.my
- www.exabytes.my
4,5
Uitstekend
151 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft nog niet op negatieve reviews gereageerd
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Wind was very helpful and patient and…
Wind was very helpful and patient and knowledgeable on the products and services.
19 mei 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Michael Vun,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Very good customer support
Very good customer support, very responsive.
14 mei 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Wong Wan Zhen,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Helpful Support and understand customer…
Helpful Support and understand customer problem in a very good manner.
13 mei 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Idris Yahya,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Enjoy great service from Exabytes
12 mei 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Marcus Chang,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Quick responce
30 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Boon Kiat,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Technical Support Staff Sharmindran Raj aka Sam is Excellent
Hi! I have been having trouble with my wordpress system for more than 3 months. None of your staffs were able to help me. However, my recent phone call that directed me to Sam (Sharmindran Raj) was a live saver. He had managed to resolve all my website issues within 24 hours. You have a very good staff/team player. An asset for your company for sure. I hope that you guys have more staffs like him whi is quire versatile and patient. All the best to Sam!
29 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Daniya,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Shifted from US servers not too long…
Shifted from US servers not too long ago due to lags and other disappointments. Exabytes' service has been fantastic so far. Will look to use more of their services e.g. Dedicated Server and CDN if quality remains intact
22 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi HAJ,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Good and fast support
Good and fast support. Given 4 stars instead of 5 is because lack of discount price or offer for existing customer renewal.
13 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Jacky Goy,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Excellent service and Fast Response from the Support Team.
Michelle and other Exabytes support team have been very helpful. They handled all my hosting problems and technical errors promptly and professionally. The packages that Exabytes offer were indeed affordable provided their support service is excellent. Rest assured there will be someone there for you when you have any issues with the product.
10 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Yen,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Good experience and helpful support…
Good experience and helpful support team.
7 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Bernard,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Terrible support and customer service
Such terrible support. I have been with exabytes for many years and the package I took is Linux Biz package. Yet my simple Wordpress website is so so slow. It was good many years ago but not anymore. Since 2-3 years ago the support has been really bad.
Everytime you emailed the support for help, they just go around in circle and can't get things done. Sometimes it's as though they don't even read what is your problem and just answer something irrelevant and you have to reply back to their email and wait for another few hours or sometimes a day to get another reply.
UPDATE : Case number #5061226 . This is not the first time the support is this bad. A simple thing like asking about back up and they can't even give me an answer. Till now the issue is not resolved yet.
15 hours later.. not solved yet and only get one response from the support without answering to my question at all. Tried to get the live chat but they just ask me to wait for the reply. Such simple thing yet the support can't help.
Finally received a call from Gaveen, he really helped me with my issue and go extra mile to help me understand what's the next step I should go about. Thank you so much to Gaveen and I really appreciate his help. Unfortunately user has to go through so many steps to get the support that I needed.
5 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Luyee Teoh,
We are apologize that we haven't provide the service that you more satisfied.
May we have your case ID/ticket ID for us on further assist you to solve your issue?
Look forward for your reply.
Best Regards,
Exabytes Team.
Good and fast support.
4 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Tengku,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Fast respond!
3 april 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Coventas Admin,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Good service!
Their live chat and services are really good. They provide fast response. I am very satisfy with their services!
31 maart 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Ang Jin Sheng,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Awesome Hosting Provider
Proud to have exabytes as a long term partner for over 8 years and I've engaged them in almost all of their services. Friendly staff and timely notifications
26 maart 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Andy,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
as I always got problem when using…
as I always got problem when using exabytes, for host, but the chat agent response very fast and helpful.
26 maart 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Gary,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Satisfied
We have been using exabytes for more than 8 years. Overall, we are satisfied with the services they provided.
17 maart 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi ICS,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
We have been with EXABYTES for over 16…
We have been with EXABYTES for over 16 years, and they haven't given us a reason to switch. Their always helpful support and server administrators have saved our site in numerous occasions.
I am giving a Big Thanks & Highly Appreciated to Peter Lim (Call Center Manager) is highly impressed with your dedicated years of support services for all urgent unsettled case.
Eric Lim
Project Manager of Evomedia Technology
14 maart 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Eric Lim,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
I would like to express my heartfelt gratitude To The Small Business Hosting and Web Design Team
I would like to express my heartfelt gratitude to yr Small Business Hosting & Web Design Team represented by Ee Lyn and her team.
They have given me the best support in managing my websites, resolving any issues promptly and providing me positive suggestions without over selling the available products and services
Thank you and congratulations for having a good team!
24 februari 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Czarina Alia,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
Good product and price..
11 februari 2020
Review zonder uitnodiging
Antwoord van Exabytes Malaysia
Hi Pusat Pakar Mata dan Lasik Abdul Razak,
Thanks! Your trust and support is our greatest motivation. We will continue to strive to improve and serve you better in the future. We appreciate your high rating and kind compliments.
Best Regards,
Exabytes Team.
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