Exceptional Villas Reviews 

The short response time to inquiries and requests.

The booking agents were friendly and very responsive to questions but the villa staff really made this a one of a kind experience. Our butler, Kalani Smith, handled everything with ease including customized drink orders and our chef Rhimon was truly a culinary artist. We were really pleased with the service. The ocean was right off our steps, so snorkeling was amazing and the house was beautiful!

What can I say about Exceptional Villas except that our experience to date has been SUPERB! From our initial contact with Paul O'Sullivan who patiently helped guide us through our villa selection process to Elaine Donoghue our villa concierge who has expertly helped us plan every detail of our long awaited trip to Tuscany, we are just thrilled with the Exceptional Villas team. Elaine in particular has been so responsive to our groups needs that I feel like after all these many months of planning that she has become a friend that we would love to have join us on our Tuscany adventure!

Friendly helpful communication

White Glove Service

From booking to final day of our vacation, the Exceptional Villa team provided exceptional service. Elaine, our concierge, helped coordinate every little detail of our trip that made it an incredible experience.

Exceptional Villas has again served up an ace with this our most recent family trip to the Dominican Republic. Kudos to Paul, Alannah and Mary – so knowledgeable, so helpful, so hands-on, and so customer-centric oriented. Paul and Alannah helped us find the perfect Villa to suit our family’s requirements, and Mary, our concierge, was simply amazing at helping us plan and arrange a wonderful itinerary and milestone family celebration. The Villa was beautifully appointed, immaculate, spacious, and replete with expansive and comfortable outside seating areas, sun loungers, and relaxing eating spaces for our large family gathering. The large pool, spa, and gym were also wonderful. The home overlooked both the 7th fairway of La Cana and was literally a stone’s throw down the path to a private and serene beach. La Cana Golf and Beach Club was just a 5-minute golf cart ride away and had a beautiful, attended beach, as well as a pool, spa, and restaurants. Exceptional Villas’ onsite Dominican Villa team was exceptional, including our star concierge Malvis and world class chef Israel. Cant wait for our next Exceptional Villa vacation.

I can always count on Exceptional Villas to ensure every detail of my reservation is managed. The homes always meet my expectations and are as advertised.

We recently rented a villa (Nelson Gay) through Exceptional Villas, and our experience was absolutely fantastic! From the very beginning, Yvonne was incredibly helpful and attentive, making sure every detail was taken care of. Her dedication and responsiveness truly made the process seamless and stress-free.

In addition to Yvonne, Paul and Rowena also provided excellent support throughout our stay. They were always available to assist with any questions or needs we had, ensuring that our vacation was perfect in every way.

The villa itself exceeded our expectations with its stunning views, luxurious amenities, and impeccable cleanliness. We couldn't have asked for a better experience, and we are so grateful to the team at Exceptional Villas for making our trip unforgettable. We highly recommend their services and look forward to booking with them again in the future!

Rowena has been super attentive and helpful! We leave in a couple of days and everything is organized and ready. We cannot wait.

Great communication!
Very easy and quick responses regarding all my questions! Great experience overall and already plan to use them again next year.

From start to finish I received exceptional service with booking Everything Nice by The Sea- Jamaica! Noreen and Gwladys were truly amazing! They were very prompt in responding to all emails and answering all questions. I will definitely be booking with EV from now on. Thank you!!

The team at Exceptional Villas is always responsive and understands their client's needs. No question is too small or a bother to them. Every request is handled efficiently and professionally. EV knows how important our trip is too us and they really work hard to get it all right. Their recommended on island partners and excursion vendors are always top notch. I trust them with everything! For our recent trip to Turks and Caicos Marianne was absolutely fabulous to work with. Lastly, the EV App is a.really nice feature. Thanks EV! Looking forward to the next trip!

While the property was really nice, with a great view of the Matterhorn from the balcony, not every amenity promised was actually delivered. The promised combo washer/dryer on the premises did not function correctly. Management offered the use of a machine in another location, but being on vacation, hauling laundry back and forth would have been a huge inconvenience.

Exceptional Villas has replied that the equipment was operating correctly; however, I will state that after MANY attempts, the laundry NEVER came out dry, it was always wet when removed.

The villa was more beautiful than the photos. The floor plan was perfect. Sitting on the porch or balcony was peaceful and had an incredible view. Having a washer and dryer is essential. Pricilla and Mina were friendly, helpful and made the stay easy. Marianne was delightful to plan with for the trip. The airport is the only difficult part of the vacation.....long long lines, inefficient staff and poor air-conditioning.
Great company to book with.

Communication is awesome, Elaine and the team have been very thorough and extremely helpful since i have 16 guests total to organize our trip. Thank you so much Exceptional Villas and Elaine, Arianna and Tania.

The Beach Shack was exactly what we were looking for as a honeymoon spot. The villa manager was great and was very helpful suggesting restaurants to try.

The folks at Exceptional Villas were very responsive and great to work with, and our villa, Mary Jane, was even better than advertised. The four master bedrooms were perfect for my family - all having large, nice en-suite bathrooms that don't really appear in the pictures of the villa. All aspects of the villa met or exceeded our expectations. The view from the swim/patio deck, and the villa itself, is spectacular and the beaches were beautiful and private. The housekeepers visit every other day and they did a thorough job. Would definitely not hesitate to work with Exceptional Villas again if the opportunity arises.

Everyone was very polite, helpful and a pleasure to work with. We had a lot of guests to accommodate and Elaine managed it all like a pro. Best concierge service I’ve experienced in a long time. Well done. Thank you.

My wife and I have used Exceptional Villas five times over the last eight years And we are always amazed and satisfied with the incredible villas we’ve been to from the Caribbean to Europe. The Exceptional Villas, computer app is a great companion as you have all your information at your fingertips at all times. It’s comforting to know that you have a companion with you during your vacation. If you truly want an amazing trip, Exceptional Villas is the company you want to use.

Our trip to Turks and Caicos's was one of the best vacations we have ever had. This villa was so comfortable, beautiful and they thought of every detail to make our experience fabulous.

The outdoor living was spectacular. The amenities were perfect. Loved the fact that they had extra sun tan lotion, first aid kit items, plenty of towels, beach equipment and more.

In addition, the people we met with at the villa were great and responsive. Couldn't have asked for more.....it was so amazing