ExchangeHolidayHomes Reviews 

Very helpful staff, found a nice cottage for us and our dog in Shropshire.

We've had some great swopping experiences with EHH, as both guests and hosts. Staff have been unfailingly helpful and responsive. My reservation is that I think the booking fee has got rather high. And that it's hard to pinpoint holiday homes in places where we want to stay without a map, although I understand the revamped website will include maps.

Always prompt to reply to emails. Friendly and professional service.

Brilliant company! We've swapped holiday homes for the past 8 years with them, always had excellent and friendly service. Would recommend to others.

EHH staff are very helpful understanding and cannot do enough to help

Just booked a week in the south of France for next Spring. All organised within 36 hours. Very efficient.

Works very well, although there are some properties that don’t seem too keen to give any free weeks. I wonder if they make use of the initial points given out?

The staff always do their best to help sort out exchanges!!

Looking forward to staying in the lovely property.

Always quick and efficient

The team in the office are really helpful and very polite. The website sadly lets it down as it’s just so dated. The photos are usually poor. I find I regularly get asked to accommodate people but it’s very difficult to get an exchange in return especially if you’re restricted to school holidays. Even finding somewhere in Feb half term in the SW of the UK is very hit n miss.

BE AWARE: ExchangeHolidayHomes, without any prior notification to you, will deduct credits you have earned. You have earned those credits by allowing their members to stay in your holiday home free of charge. They deduct credits if you have not used them within three years of ExchangeHolidayHomes own BOOKING DATE for the stay in your property, not from the date of the stay itself. They deduct credits even if you have tried several times in the three year period to book a stay in one of their member’s holiday homes but have been unsuccessful, through no fault of your own. The three year deadline is totally arbitrary and there is no justification for it. But guess what? You can pay ExchangeHolidayHomes to extend your credits when you find out that they have been deducted. This practice seems unfair and one sided.

We love Exchange Holiday Homes. Great choice of properties and places to stay, real people to talk to when booking, which I much prefer to doing everything on line.
From the owners perspective it works very well too, as we can choose to offer our place to other members on dates it is free, and can feel confident that fellow owners will take care of our property.
We have been with EHH for many years and have had many excellent exchanges.

it's a great service for second home owners. Such a range of properties to choose from once you have some credits.

I have been a member of EHH for several years and had excellent service from all members of staff. It can take some time to arrange the exchange due to availability of the property you select but the staff are happy to keep trying other properties to find you a suitable place.

Great service, very helpful and quick to arrange holiday exchanges.