Expedia site says our flights to & from Rio are cancelled & I need to re-book or request refund. In fact the flight times had simply been changed (flight numbers were the same) & we were still bo... Toon meer

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Lees wat reviewers zeggen
I use a lot for hotels for work. Always pretty clear on what you're booking and what is and isn't included. The reward scheme isn't the most generous out there but often the prices are not bumped u... Toon meer
After having looked at so many sites for affordable 2 nights accommodation with free breakfast, Expedia helped me find the best deal. It was even cheaper than using points on other sites! Easy to boo... Toon meer
Phew!! For 2 weeks it's been tough. Going through various websites and was beginning to get a headache with the options offered. Expedia put it all together under one roof, included my flight as well... Toon meer
Bedrijfsgegevens
Over Expedia.co.uk
Geschreven door het bedrijf
Expedia is your one-stop travel shop for flights, hotels, holiday rentals, car hire and more. It’s the one place that connects every part of your trip, making it seamless. Consider us your co-pilot: we’re right there with you, every step of the way.
Travel is more rewarding with Expedia: members get immediate discounts and OneKeyCash to spend on their next trip.
The more you bundle, the more you can save: add a hotel to your flight booking at any time – there’s no pressure to decide everything at once. Savings are compared to the price of unbundled components. Savings are not available on all bundled rates. Members only.
And with 24/7 support, we’re there to help when you need it – with a human touch.
Save today, earn for tomorrow. With Expedia One Key*
Expedia's free travel rewards programme
Get instant discounts on this trip. Earn OneKeyCash for the next
Save 10% or more with Member Prices on over 1.5 million hotels, homes and hire cars as soon as you join
Earn OneKeyCash on all hotels, homes and car hire — it’s that easy
£1 in OneKeyCash = £1 to save on future travel/trips
Use your OneKeyCash as soon as it’s in your account, and start saving on your next eligible trip
Membership that grows with you
The more you travel, the better the discounts and rewards
More discounts: Silver members save 15% or more on selected stays with Silver Prices; Gold and Platinum members save 20% or more on selected stays with Gold/Platinum Prices.
More OneKeyCash: your earn rate increases as you progress through the tiers. Platinum members can earn up to 6% in OneKeyCash.
More perks: Silver+ members get a perk like free breakfast, and Gold and Platinum members can get free room upgrades when available at selected VIP Access Properties
Every trip element you book gets you closer to the next tier. Silver can be reached in just 5 trip elements and Gold after just 15
Flight Perks
Get automatic alerts when the price drops with free Price Tracking for flights.
Book your flights with us, keep earning miles with your airline.
Gold and Platinum members get free One Key Price Drop Protection on selected flight bookings made in the app.
Support
Get in touch with Expedia Customer Service
Our customer service agents are available 24 hours a day, 365 days a year. They can help you through chat or over the phone.
Reach us by phone
To get you to the right agent and phone number, we'll need to ask a few questions first.
Chat with us
Our Virtual Agent can get you answers and help manage your trip. It can also get you to a human when needed.
Do it yourself
Follow a step-by-step process to change or adjust your booking.
Go further with the Expedia app
Save even more – get up to 20% on selected hotels when you book on the app. Our app deals help you to save on trips so you can travel more and manage it all on the go.
*1: Save on selected properties with Member Prices, earn OneKeyCash on hotels, homes, car hire, activities, ground transportation and cruises. No earn on flights. 2: OneKeyCash is not redeemable for cash and can only be used on Expedia and other participating brands 3:Includes over 500,000 stays with Member Prices worldwide (excludes taxes and fees) and over 1 million hire cars with Member Prices. 4: Excludes flights. 5: 6% earn for Platinum members on VIP Access properties. 6: Perks are not available on third-party rates at VIP Access 7: Trip elements must be worth £25 or more (excluding taxes and fees) to qualify. 8: Access One Key Price Drop Protection on flights at no extra cost for selected bookings made in the app. Any price difference issued in the form of OneKeyCash. Terms apply. 9: Get free access to lounges or other experiences for everyone on your booking when your eligible flight is delayed by 90 minutes or more with Flight Delay Access. Terms apply"
Contactgegevens
London, Verenigd Koninkrijk
- +44 20 3024 8211
- www.expedia.co.uk
Save today with Expedia One Key
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Too many buttons to login and search
Too many buttons to login and search, moving from one screen to another sometimes confusing, the price you have paid should be more obvious on the post-purchase email. But you are efficient and reliable, which counts for a lot!!
Very easy to use website
Very easy to use website, everything clearly explained. Job done.
Response times
Incorrect flight booking cancellation notification
Expedia site says our flights to & from Rio are cancelled & I need to re-book or request refund.
In fact the flight times had simply been changed (flight numbers were the same) & we were still booked on the flight.
Caused me an absolute panic & phone calls in middle of night. Fortunately, I did not re-book or request refund & BA help desk confirmed booking was still in place.
Horrendous incorrect instructions from Expedia which could potentially have had massive financial implications.
Easy to book and good price
easy to booked tickets
Very quick and easy
Easy to navigate website easy booking…
Easy to navigate website easy booking pricess. Great price. Highly recommended
Straightforward-to-use website
Straightforward-to-use website, showing relevant details clearly.
Good prices
Hotel booking website of choice
I prefer this website to other hotel booking platforms. I particularly like the map function. Of course it always worth doing price comparisons as they are not always the cheapest. I have used Expedia many times and never had a problem.
After I had paid it said my seat was…
After I had paid it said my seat was unavailable but I could change it through my itinarary. I cant. I expected to be emailed an itinarary, I have not been.
It is totally unclear how I check in.
It was easy to do
It was easy to do. The only issue was trying to get a detailed print out of what was booked. It does say a room but no other details such as meal add ons etc. But I suspect that is down to the hotel to provide
every time i selected a package the…
every time i selected a package the flights where unavailable which was not indicated until trying to pay for it all
Needs to be live flight availability shown before going through the full information and payment requirements
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