Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I c... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieHolywood Exchange, 304 Airport Road West, BT3 9EJ Belfast, Northern Ireland, GB
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Lees wat reviewers zeggen
We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could... Toon meer
We called to the store today looking a new bed and bedroom furniture we were left alone to look around which was great then Rich Chambers approach us offering his assistance which was so helpful ans... Toon meer
Bedrijf heeft geantwoord
We popped into EZ Living in Holywood casually browsing for a bedroom dressing table. Half way around the store we were approached by senior sales exec, Dylan Rhodes who was very helpful in finding exa... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over EZ Living Interiors - Holywood
Geschreven door het bedrijf
Discover your new home at EZ Living Interiors
A family run, local business, EZ Living Interiors has been operating for over 37 years. We are proud to call ourselves front runners in the Irish furniture market offering 5 star customer service, superb furniture choice, excellent value for money and bespoke designed showrooms across Ireland and Northern Ireland.
Contactgegevens
Holywood Exchange, 304 Airport Road West, BT3 9EJ, Belfast, Northern Ireland, Verenigd Koninkrijk
- 02890424299
4,9
Uitstekend
2K reviews
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We were in store looking for a chair in…
We were in store looking for a chair in the Holywood exchange branch. Phil Brannigan approached us and was extremely helpful and patient while I chose between 2 chairs. He moved one of them so I could see it beside the colour of the sofa and then measured both of them for me.
9 september 2026
Review zonder uitnodiging
Fantastic service
contacted prior to the delivery which saved me from taking time off work, the two fellas where prompt, polite and very helpful.
16 augustus 2026
Very friendly and helpful staff.
Very friendly and helpful staff.
Helped with choosing colour and fabric
spending a lot of time with us
Pretty happy with customer service.
19 augustus 2026
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Excellent store and professional service.
Excellent store, very well laid out and a great selection of products. The sales person, Julie Armstrong, was a great help with helping to make this an easy, no hassle purchase.
14 augustus 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Karl,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Overall experience was excellent
Overall experience was excellent. Very helpful staff in store. Had a great variety of beds/mattress to choose from. Only thing that was disappointing was that I have to wait for the bed frame I chose until the 1st December.
Rich was a very helpful and friendly staff member who was professional throughout the whole process. Would highly recommend asking for him if you are purchasing from the Store at Holywood Exchange.
16 augustus 2026
Antwoord van EZ Living Interiors - Holywood
Hi Linda,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
This is the second time we have…
This is the second time we have purchased in EZ Living Holywood. First time was a bed and second time round was sofa, accent chair and footstool. Both times we have been served by Dylan who was great! Went above and beyond to help me pick my footstool! Highly recommend going here and asking for Dylan! Thanks 😀
5 september 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Laura,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Approachable and knowledgeable staff
Approachable and knowledgeable staff, very customer orientated. Great variety of products and great quality too. As a repeat customer i look forward to many more purchases in the future!
14 augustus 2026
Antwoord van EZ Living Interiors - Holywood
Hi Jennifer,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great service from Dylan Rhodes would…
Great service from Dylan Rhodes would certainly recommend
14 augustus 2026
Antwoord van EZ Living Interiors - Holywood
Hi Ann,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Very disappointed
Lovely staff and very helpful.
I purchased a king coil mattress. It was very comfortable and we were very happy with it at the time. I explained I had complex spinal issues and a wheelchair user. My also has had spinal surgery. Now just over two years later we are both finding it very uncomfortable and waking in pain every morning. To the extent We don’t know how much longer .we can tolerate it. We have been in contact with customer services and they have had the mattress inspected. When a mattress has a 10 year warranty I didn’t expect to be having to consider another one. At these prices I hoped for a lot more
While I have been offered the option of a mattress topper it is at my own cost .I feel I have no other option as I need a comfortable nights sleep. I appreciate the store helping me try the topper .
17 augustus 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Ruth,
Thank you for taking the time to share your feedback. We’re sorry to hear that you have been disappointed with the comfort of your mattress.
To provide context, we arranged for the mattress to be inspected and liaised with the supplier regarding your concerns.
While the inspection did not identify a manufacturing fault with the mattress, we understand that comfort is very personal. We have therefore worked to offer the Extended Life Support topper as a possible option, and arranged for you to be able to try the topper with your existing mattress in store before deciding whether it is suitable for you.
We hope this helps you find a more comfortable solution, and we appreciate you giving us the opportunity to assist.
Kind regards,
Customer Care | EZ Living Interiors
Great shopping experience with Rich…
Great shopping experience with Rich Chambers. Such great customer service and expertise.
22 augustus 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Jo,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Phil was excellent
Phil was excellent, explained everything clearly. 100% recommend
3 augustus 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Phil,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Good quality furniture and great…
Good quality furniture and great Customer Service by Dylan Rhodes- showed us the different sofa bed options in store, explained everything, and even went and checked what was happening with our previous order. Thank you EZ living.
29 augustus 2026
Antwoord van EZ Living Interiors - Holywood
Hi Ailyn,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Rich Chambers (Holywood) was very…
Rich Chambers (Holywood) was very professional, polite and friendly. I had been in a few weeks prior to this visit and he thanked me for coming back. Explained everything in detail, got it all sorted very quickly. This is my 4th purchase from EZ Living highly recommend
30 augustus 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Judith,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Friendly and helpful service in lovely…
Friendly and helpful service in lovely store.
10 augustus 2026
Antwoord van EZ Living Interiors - Holywood
Hi Ed,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
In the Holywood exchange center Phil…
In the Holywood exchange center Phil was extremely helpful and informative. A very welcoming member of staff who was more than happy to answer our questions .
30 augustus 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Angie,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Samantha in EZ Living always goes above…
Samantha in EZ Living always goes above and beyond and for that reason we always go to EZ Living first no matter what we are looking for.
1 augustus 2026
Antwoord van EZ Living Interiors - Holywood
Hi Susan,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We called to the store today looking a…new / furniture bed
We called to the store today looking a new bed and bedroom furniture we were left alone to look around which was great then Rich Chambers approach us offering his assistance which was so helpful answering all of our questions then again gave us some space to make up our mind which again was great not being put under pressure then he completed our order of a new bed and new furniture excellent experience.
Many thanks
Tony
25 augustus 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Albert,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
We popped into EZ Living in Holywood…
We popped into EZ Living in Holywood casually browsing for a bedroom dressing table. Half way around the store we were approached by senior sales exec, Dylan Rhodes who was very helpful in finding exactly what I was looking for. Thanks again for the great service Dylan.
23 augustus 2026
Review zonder uitnodiging
Antwoord van EZ Living Interiors - Holywood
Hi Rosalind,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Great experience and items purchased
Great experience and items purchased. Professional and helpful staff.
31 juli 2026
Antwoord van EZ Living Interiors - Holywood
Hi Danielle,
Thank you for reaching out.
We really appreciate your kind words and are so proud of the experience we shared with you!
I’ll make sure to pass your compliments on to our team members.
Please don’t hesitate to get in touch with us should you have any queries or need any support.
Kindest regards,
Customer Care | EZ Living Interiors
Unfortunately I cannot give a good…
Unfortunately I cannot give a good review on EZ living interiors as my products havent arrived yet , dining table and a sideboard. Dining table was ready for delivery a few weeks later after putting an order but the sideboard isn't ready for up to 3 month. I do not understand why they put a display of a furniture in store if it is not in stock or not available within a few weeks. I cant comment on delivery service either as i was told both items will be delivered together unless I pay for each product delivery service separate. I hope customer service improves. However staff in store were all friendly and quick to help with all product information needed.
31 juli 2026
Antwoord van EZ Living Interiors - Holywood
Dear Customer,
Thank you for reaching out.
We’re sorry to hear that you’ve been disappointed with the waiting time for your order. Stock availability and delays can sometimes unfortunately be outside of our control, and we appreciate that this can be frustrating when you are looking forward to receiving your order.
We’re pleased to hear that our store team were friendly, helpful and able to provide you with the information you needed.
Thank you for taking the time to share your feedback, and should you require any assistance, please do not hesitate to reach out to our Customer Care team directly.
Kind regards,
Customer Care | EZ Living Interiors
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