Formula One Autocentres - Cheltenham Reviews 

70
TrustScore 2.5 uit 5

2,5

Unit 6, Centrum Park, GL51 9FD Cheltenham, GB


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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

At the chelteham centre while attempting to change a tyre they managed to snap my wheel hub. Having done this they then stated that if I sourced the part they could then just charge me labour. When I... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Just setting off on holiday with the caravan, the brakes on the car went spongy and brake fluid leaking from underneath.Phoned F1 autocentre in Cheltenham Sunday lunchtime and repair completed by moda... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic service at Formula One Autocentre Cheltenham. Arfan was great and honest. Our Mini Countryman had warning lights for brakes and we thought it needed new tyres. Arfan checked the car over and... Toon meer

Beoordeeld met 5 van de 5 sterren

I rate F1 Cheltenham branch. Been using for years having switched from a competitor. These guys are reliable and competitive and helpful. Arfan is great and has gained my trust which is not easy in th... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autokeuringsstation
  3. Autoreparatie en -onderhoud

Geschreven door het bedrijf

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Geschreven door het bedrijf

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contactgegevens

  • Unit 6, Centrum Park, GL51 9FD, Cheltenham, Verenigd Koninkrijk

2,5

Slecht

TrustScore 2.5 uit 5

70 reviews

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2,5

Alle reviews

(70)

5.124 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Great price & honest

Easy online booking, best prices in the area & the staff were helpful & trustworthy. I didn't know where the locking wheelnut was, they found it for me & when checking the wheel alignment said they were perfectly straight and so no further work/charge needed. They could have said anything, just to get more money,but they didn't. Stars that renew my trust in mechanics 🙂

1 november 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Beware that if you get an estimate

Beware that if you get an estimate via fix my car it may be 1/3 of quote (just under £300 estimate to Just under £800 quote)

19 september 2024
Review zonder uitnodiging
Logo Formula One Autocentres - Cheltenham

Antwoord van Formula One Autocentres - Cheltenham

Dear Jp,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Beoordeeld met 1 van de 5 sterren

I've never been spoken to so rudely by…

I've never been spoken to so rudely by the manager at the Cheltenham branch, no wonder the business has such poor reviews....

6 september 2024
Review zonder uitnodiging
Logo Formula One Autocentres - Cheltenham

Antwoord van Formula One Autocentres - Cheltenham

Dear Chris,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Beoordeeld met 5 van de 5 sterren

Big thank you to Cheltenham

Big thank you to Cheltenham, for sorting my car problem with limited notice. Had a 5 year old with me so this was very much appreciated.

2 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid or be conned!

We brought our car in for a full service and then were told we needed to pay a further £142.46 for a Brake Fluid Change ,Geo check and Diagnostic code read which we asked for as a warning light had come on the day before.He also said that he had broken the locking wheel nut whilst trying to get the rear tyre off and we would have to go to the main dealer in Gloucester to get a new one! It cost us £40!!
I was told to bring the car back a few days later for the Codes to be retested.The manager told me he would ring me later that afternoon as he would be getting a visit from someone who could analyse the codes.
The following afternoon I rang him and he said the man had not been in.
The following Sunday my husband popped back in as the light was back on.He wanted to know what the expert had suggested about the codes.He was given a print out and said he didn’t know what the codes meant but that my husband could google it which my husband replied “that was why you agreed to diagnose and resolve the problem “ the manager’s response was you can google it!!!
Today my husband went back as the light was on and the manager said to pop back anytime if it comes back on but he told my husband that he was too busy.
We are now left out of pocket and with a warning light that we will have to pay another garage to diagnose and resolve!
This situation has been a nightmare and I wanted to WARN everyone about being scammed for a service paid for and a manager going back on his words!

28 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Flat tyre repaired

Dropped in to get a flat tyre repaired, branch manager jumped on the issue promptly and repaired, very grateful. Thanks for sorting and getting me back on my way. Great service as ever.

25 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Everyone there deserves a medal

Everyone there deserves a medal, honestly u folks were brilliant. My car failed MOT and u guys did what needed to be done and passed it same day... Not only that but I did it without me worrying.... I will continue to use this garage for anything because they work so hard and fairly and u can't ask for more than that when it comes to the safety of Ur car and pocket

4 juni 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Disgusting Customer Service

If I could put 0 Stars I would,

The so called manager is a waste of space, He has absolutely zero respect for customers and lacks professionalism in every aspect.

If your considering going there for anything AVOID while you can!!

27 mei 2024
Review zonder uitnodiging
Logo Formula One Autocentres - Cheltenham

Antwoord van Formula One Autocentres - Cheltenham

Dear Connor,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Beoordeeld met 5 van de 5 sterren

Great service

Fantastic service from the gents in Cheltenham!

Nothing was too much trouble for them!

Recommend most definitely!

13 mei 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic service at Formula One…

Fantastic service at Formula One Autocentre Cheltenham. Arfan was great and honest. Our Mini Countryman had warning lights for brakes and we thought it needed new tyres. Arfan checked the car over and advised us that the brakes are all in good condition, plus the tyres, so he did an alignment and did not charge for checking the vehicle.

10 april 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid

Avoid. Inaccurate diagnosis of the issues which has been subsequently cleared by two independent garages (including a main dealer) as being non existent. Did everything to prevent my checking and inspecting for myself. Highly unprofessional. There are better garages within a walking distance from this place.

14 maart 2024
Review zonder uitnodiging
Logo Formula One Autocentres - Cheltenham

Antwoord van Formula One Autocentres - Cheltenham

Dear Neil,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Beoordeeld met 5 van de 5 sterren

service and mot completed

Had service and mot completed this week. No issues all work and extra requirements carried out on time and excellent value for money. Will be back next year.

4 maart 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I rate F1 Cheltenham branch

I rate F1 Cheltenham branch. Been using for years having switched from a competitor. These guys are reliable and competitive and helpful. Arfan is great and has gained my trust which is not easy in the dark set of car repairs. As always he fitted me in quickly, did my repair and communicated the cost and pick up smoothly. Perfect for me

26 februari 2024
Review zonder uitnodiging

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