Formula One Autocentres - Clacton on Sea Reviews 

58
TrustScore 4 uit 5

4,0

Valleybridge Road, Clacton on Sea, CO15 4AD Essex, GB


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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

the staff were great and service was excellent, easy to book online and tyre was replaced on time Had a minor issue afterwards but manager cleared it up straight away, would highly recommend and will... Toon meer

Beoordeeld met 5 van de 5 sterren

Honest and fair. Had some trouble with front suspension after they had fitted some springs but they investigated thoroughly and replaced any parts that could have been damaged by their work at no char... Toon meer

Beoordeeld met 5 van de 5 sterren

I was told by a mechanic that I required new brakes all round so I booked the car into one of your centres(Clacton) your rec came into the waiting room and informed me that there was nothing wrong wit... Toon meer

Beoordeeld met 1 van de 5 sterren

Not once but twice now I've booked through your website and both times I've gone along to drop my car off, once for MOT this January and just now for my Aircon unit to be fixed and without phoning me... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autokeuringsstation
  3. Autoreparatie en -onderhoud

Geschreven door het bedrijf

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Geschreven door het bedrijf

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contactgegevens

  • Valleybridge Road, Clacton on Sea, CO15 4AD, Essex, Verenigd Koninkrijk

4,0

Goed

TrustScore 4 uit 5

58 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(58)

5.300 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Five star service

Puncture repair carried out on time and the whole experience was five star from start to finish.
Jamie's customer service skills were excellent and he
is a credit to the business.
Thank you
Andrew Smith

29 augustus 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friendly and efficient Clacton branch

Visited Clacton branch as I had a front tyre that kept going flat. The young chap was super helpful, rang me to explain what was wrong with my wheel and how they were going to fix it. All done within 90 mins and a genuine, friendly chat about cars etc at the end.
Top notch.

31 juli 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Brakes

I was told by a mechanic that I required new brakes all round so I booked the car into one of your centres(Clacton) your rec came into the waiting room and informed me that there was nothing wrong with the brakes they still had plenty of meat left on. Your tec saved me a lot of money many thanks a very grateful customer

1 mei 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Gets the job done, but occassionally careless service

While the service provided gets the job done, I have a few issues. The first time I went here, the front of my car bonnet was scratched while I had a tyre replaced, only for it to break within 6 months. Despite having warranty, I technically violated it by unknowingly driving on the punctured wheel which was visibly fine at the time, only to discover it had completely deflated the next day. When I sorted this issue by paying for another Tyre with a service, my front head lights and front indicators were left unplugged.

12 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

A day trip to clacton turned into a…

A day trip to clacton turned into a major car problem. I turned up at their Clacton branch and i was greeted by a polite and professional guy named Shane....He sorted my car that day. "Big up Shane." Many thanks mate.

3 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service, fantastic price and work completed quickly.
Cannot recommend these guys highly enough, friendly, great service, none of the usual ‘you need this done’ if it’s not required.

3 april 2024
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Quality Service

Absolute gems everyone of the guys here go that extra mile. Friendly, efficient and extremely helpful. Been coming here for years wouldn’t go anywhere else

14 februari 2024
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Don’t use

Had my MOT following up on the advisories I had received , some of the advisories I received I should not of got and other garages agrees the mot tester was just being very picky ! , won’t be using again

13 februari 2024
Review zonder uitnodiging
Logo Formula One Autocentres - Clacton on Sea

Antwoord van Formula One Autocentres - Clacton on Sea

Dear Joel,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Beoordeeld met 5 van de 5 sterren

Great experience as always at the…

Great experience as always at the clacton on sea branch.
After a bodge up job by another garage Mike fixed it and went above and beyond! Without my car I can’t work and it’s a learner car and I was back on the road asap.
Great job and I was fitted in quickly. Mike is very friendly and knowledgeable. Would definitely recommend, 5 stars are just not enough!
They are always rushed off their feet but nothing is too much trouble. Thank you 😊

15 december 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Going the extra mile

Despite a busy schedule they were able to help and replace my damaged tyre. Shane and Brandon were excellent, nothing was too much trouble and the task was completed in short order. We were so grateful for their support!!!

1 december 2023
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Poor communication.

Booked time and left car 10 mins before slot.
Went for long walk with my dogs only to return an hour later and car not even started MOT.
Took dogs home and returned with car.
They were very busy and understaffed (not really their fault) but never mentioned delay.
I could easily have rescheduled.
A little thought and communication would have gone a long way to making this a five star review, even with the delay.

28 november 2023
Review zonder uitnodiging
Logo Formula One Autocentres - Clacton on Sea

Antwoord van Formula One Autocentres - Clacton on Sea

Dear Ian,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

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