Formula One Autocentres - Guildford Reviews 

48
TrustScore 3 uit 5

3,0

Stockton Close, Guildford, GU1 1HR Surrey, GB


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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

I recently visited this garage in Guildford and was very impressed with the service. The staff were professional, friendly, and took the time to explain everything clearly. It's refreshing to find su... Toon meer

Beoordeeld met 5 van de 5 sterren

2 tyres fitted and tracking done at Guildford. Garage was busy but the guys completed my order in good time. Car feels so much better with tracking done which another garage (not this franchise) ha... Toon meer

Beoordeeld met 5 van de 5 sterren

Amazing service from Formula One Autocentres in Guildford! Had a tyre changed and they performed a free health check of my vehicle which only took 40 minutes! The guy on reception even offered to g... Toon meer

Beoordeeld met 3 van de 5 sterren

Everything was going well until I returned to my vehicle and saw the way they were handing it back to me.After failing mot the headlights needed polishing/cleaning,but they left sprays of white liqui... Toon meer


Bedrijfsgegevens

  1. Bandenwinkel
  2. Autokeuringsstation
  3. Autoreparatie en -onderhoud

Geschreven door het bedrijf

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Geschreven door het bedrijf

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contactgegevens

  • Stockton Close, Guildford, GU1 1HR, Surrey, Verenigd Koninkrijk

3,0

Gemiddeld

TrustScore 3 uit 5

48 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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3,0

Alle reviews

(48)

5.462 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Amazing service from Formula One…

Amazing service from Formula One Autocentres in Guildford!
Had a tyre changed and they performed a free health check of my vehicle which only took 40 minutes!
The guy on reception even offered to get me an umbrella so I could walk to the coffee shop and wait for my car
Would recommend thank you!

27 september 2024
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Bad experiences about my Hybrid car…

Bad experiences about my Hybrid car service, it takes 3 days for my hybrid car servicing. Need to improve more hybrid technology.

23 maart 2024
Review zonder uitnodiging
Logo Formula One Autocentres - Guildford

Antwoord van Formula One Autocentres - Guildford

Dear Binay,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Beoordeeld met 5 van de 5 sterren

2 tyres fitted and tracking done at…

2 tyres fitted and tracking done at Guildford.
Garage was busy but the guys completed my order in good time. Car feels so much better with tracking done which another garage (not this franchise) had said was OK

7 maart 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

booked online for tyresat the guildford…

booked online for tyresat the guildford branch on the day they canelled ther appointment with no explanation

19 februari 2024
Review zonder uitnodiging
Logo Formula One Autocentres - Guildford

Antwoord van Formula One Autocentres - Guildford

Dear Richard,

Please contact our Customer Care Team by using the following link:

https://www.f1autocentres.co.uk/contact/customer-services

We would like to take some further details from you and have the matter investigated.

Regards
Customer Care

Beoordeeld met 2 van de 5 sterren

Wheel nuts

I had 4 tyers fitted after driving home 2 miles I got in the car the next day whilst I was driving there was a loud noise coming from the front when I inspected it the wheel nuts were all lose also locking wheel nut was missing spoke to them & was told it didn’t have one there was 1 on each wheel prior to going there very poor service

15 oktober 2023
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

Disappointing

Everything was going well until I returned to my vehicle and saw the way they were handing it back to me.After failing mot the headlights needed polishing/cleaning,but they left sprays of white liquid all over the front of car.When I complained the guy behind the counter came out with a piece of dry blue paper and attempted to clean it off.

10 oktober 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not quite right

Two front tyres fitted.
Driving home, didn't feel quite right.
Checked tyre pressures after14 miles
Nearside tyre 36 psi
Offside tyre 28 psi !!!
Having corrected pressure, returned to centre following morning (10.00 Sunday) and asked for the tyre to be checked. Only one member of staff (reception) at this time. No one available to carry out check.

6 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Pads, Disc and Callipers

Got my pads, discs and callapers done - such great service from Adam. Talked me through everything. Answered all my questions and made me feel like a valued costumer! Solid guy.

2 oktober 2023
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Amazing service

Everything was great. Patrick and his colleague that fitted my 4 new tyres did a great job. I will definitely recommend them, and I am definitely going back next time I need something. Thank you guys and keep the good and happy attitude as you are.

4 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Dave and the team are amazing!!

Dave and the team are amazing!!! Customer service was spot on, they are so helpful and friendly and I will now not take my car anywhere else!
Always ready to help and felt very valued as a customer!

26 oktober 2022
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Carried out work exceed estimate

Went in for a prebooked master service and MOT. Was told the car had failed emission tests, and would cost £45 an hour to clean up and regen. I gave authorisation for an hour labour and at no time given agreement to run up a huge bill.
At the point of picking up the car late in the day, was told it came up to a whopping 1.8 hrs labour charge (over £112) and £40 charge for the cleaner, plus MOT retest fee when retest should have been free. Tried to reason but was shrugged off with more costs. unfortunately you have lost me as a repeat customer when in the previous year the same engine restorer plus fuel cleaner all together only costs £31 to sort the MOT emission failure.

25 oktober 2022
Review zonder uitnodiging

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