I have just tried to have tyres fitted this morning. I turned up 15 mins early as per their suggestion online following the booking I made on Sunday. I was told it would be approximately half an hour... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieUnit 1, Challenger Court, LN6 7QY Lincoln, GB
•We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
F1 Lincoln are so professional and efficient. They have been so kind to me as a female who doesn’t understand cars. When Renault tried to defraud me out of £2k with a list of repairs that were ‘urgent... Toon meer
The manager called Adam from F1 Lincoln Garage was outstanding on customer services, Understanding customer issues without having too wait long. Knowing faults, Right parts ordered and very polite se... Toon meer
Adam in Lincoln was very helpful when I got a flat tyre due to large potholes. He advised me how long it would take to do the job, and signposted me to a nearby coffee shop if I wanted to take advanta... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Geschreven door het bedrijf
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contactgegevens
Unit 1, Challenger Court, LN6 7QY, Lincoln, Verenigd Koninkrijk
2,6
Slecht
72 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent Service
Bought 4 new performance tyres in April last year for a reasonable price for my V8 Mustang. Within weeks one tyre started to deflate. Booked in and it was the valve. Sorted in 1/2 hour, no charge. Over Xmas I noticed another tyre losing air. Booked in again. Sorted in 1/2 hour and again no charge. Can’t recommend them enough 👍👍
1 februari 2023
Review zonder uitnodiging
Kan ondersteuning van AI gebruiken bij reactiesLees meer
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Lincoln Branch Appalling service
Lincoln Branch Appalling service. Book online. Tried to confirm on the phone no one answered. I went down first thing to book in. Staff said too busy. Rude staff said take my car somewhere else one was stood smoking in the doorway as I was leaving.
29 januari 2023
Review zonder uitnodiging
Antwoord van Formula One Autocentres - Lincoln
Dear Steve,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
Had apology from the garage regarding staff shortages on the day of my appointment. If could book directly with the garage perhaps could explain that short staffed. Booked in for 10am got there early
Booked in for 10am got there early as requested after an hour and nothing done on my car asked why the delay said was busy. Not good enough booking system is waste of time. Finally got seen 11.45 wouldn't use this garage again
6 januari 2023
Review zonder uitnodiging
Antwoord van Formula One Autocentres - Lincoln
Dear Barry,
Please contact our Customer Care Team by using the following link:
https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
TheGreat setvice staff were extremely polite and…
The staff were extremely polite and opened a little earlier to allow me to get on with my day
Service and MOT were complete and I was taken through the works carried out great to have done business and shall be back
11 december 2022
Review zonder uitnodiging
F1 Lincoln
F1 Autocentres Lincoln. I had an appointment set up by Asda. The F1 Autocentres said they don't know about it. I made a new appointment. I left the car, and should be ready after 1 hour. I walked home. Returned after 1,5 hour - they just decided to take the car into the garage. I started complaining - they said - they told me to take my car, we will not change your tyres.
Later I got phone call from Customer Service, they were helpful.
6 december 2022
Review zonder uitnodiging
Online payment and booking was no…
Online payment and booking was no problem. When arriving for the pre-arranged appointment it ended up taking well over an hour to have two rear tyres fitted. Lounge was warm and comfortable for the wait. But that long for two tyres with a prepaid pre-booked appointment was disappointing.
19 november 2022
Review zonder uitnodiging
Had a new tyre fitted
Had a new tyre fitted, excellent service from ordering it to having it fitted. Very friendly polite staff and a good price. Will definitely use again.
3 oktober 2022
Review zonder uitnodiging
Helpful, friendly and professional staff.
Helpful, friendly and professional staff. Highly recommended, excellent customer service and competitive prices. Thank you Formula One 😁
10 juni 2022
Review zonder uitnodiging
Do not buy tyres from Formula One Auto Centres.
Do not buy tyres from this company as they sell you new tyres that are three years old.
They sold me two run flat Yokohama tyres in 2019 with date code from 2016 .
I was told by MOT tester that the tyres where cracking and soon will be illegal soon.
Went back to Formula One under the tyres 5 year guarantee.
They removed the tyres to be sent to Yokohama and made buy two new tyres at the same time.
I got a email two weeks later stating the tyres were out of the 5 years guarantee as they have a date code o 2016.
Formula One have no intentions to compensate me at all and have the cheek to charge to refit tyres.
Formula One did not even send tyres to Yokohama.
Formula One have given a Refund on the tyres.
28 april 2022
Review zonder uitnodiging
Antwoord van Formula One Autocentres - Lincoln
Dear Konrad,
We are sorry to read that you are unhappy with the outcome of the chat with our Regional Manager, as a company all our brake prices are a fully fitted price inclusive of parts, labour and VAT. Please don’t forget we offer a price promise service on like for like quotes to make sure we are competitive. Please check the terms and conditions on our website - https://www.f1autocentres.co.uk/terms-and-conditions/price-promise
Regards
Customer Care
Excellent and prompt service
Having pre-booked a tyre replacement online, I was greeted by a friendly staff member on arrival. The tyre was replaced promptly and efficiently, and I was soon on my way. On top of that, the quoted price was the cheapest I could find locally. Highly recommended
8 april 2022
Review zonder uitnodiging
Excellent and quick service as usual
26 februari 2022
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.