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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Voilà j ai reçu ma commande très rapidement, malheureusement ce produit étant un produit naturel je n ai pas supporté le goût trop salé pour moi.J ai contacté Fangocur qui qentilement remplacé cette... Toon meer

Beoordeeld met 5 van de 5 sterren

I have oily skin and my daughter has dry acne prone sking. I came about knowing Fangocur products when my daughter had a very bad breakout of eczema and I was researching for natural ways of heali... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Fangocur Bentomed has worked incredibly well for effective treatment of digestive system. However, I have noticed some minor stains on my teeth but this is not an issue as this may be prevented if you... Toon meer

Beoordeeld met 1 van de 5 sterren

I have tried for over a week to get a response from Fangocur. I cannot order Bentomed on the website because when I try to order, United States isn't listed in the drop down for country, and you can'... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Huidverzorgingskliniek
  2. Apotheek
  3. Fysiotherapiebenodigdheden leverancier
  4. Wellnesscentrum

Geschreven door het bedrijf

The bentocur company is exclusively involved in the production of products containing “Gossendorf fango”, a healing bentonite clay, which is predominantly found in and around Fehring in a volcanic region of Styria in the southwest of Austria. In the selection of products available in the fangocur online shop, one can also find a number of unique orthopaedic products that have been developed by the renowned sports physician, Dr. Eduard Lanz. The company was founded in 1999. Production and distribution facilities are inGraz (Austria). The selection of available products includes about 36 articles.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

69 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

I am extremely impressed with…Customer care

I am extremely impressed with Fangocur's concern to satisfy the client and respond to any problems with great understanding and trust.

2 maart 2022
Review zonder uitnodiging
Logo bentocur GmbH

Antwoord van bentocur GmbH

Hi Davis,
thank you for your feedback!
We are really happy that you are satisfied with our custumers service. It is our uppermost goal to ensure that all of our customers are satisfied! We remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team

Beoordeeld met 5 van de 5 sterren

Always excellent service from Fangocur…

Always excellent service from Fangocur to go along with their healthy and excellent products.

9 januari 2022
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Janice,
thank you for your feedback and for your fidelity!
We are really happy that you are satisfied with our service, we wish you a good treatment with fangocur Bentomed and Bentoforte. We remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team

Beoordeeld met 5 van de 5 sterren

very correct

29 september 2021
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Laureta,
thank you for your positive feedback!
We are really happy that you are satisfied with our service, we wish you a good treatment with fangocur Bentomed and remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team

Beoordeeld met 5 van de 5 sterren

Fantastic service and product as always

Fantastic service and product as always
R A

28 augustus 2021
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Reinhard,
thank you for your positive feedback and for your fidelity!
We are really happy that you are satisfied with our service and with our fangocur mineral drink. We wish you a good treatment!
Best regards,
Your fangocur Team

Beoordeeld met 5 van de 5 sterren

AMAZING AND NATURAL PRODUCT THAT HELPS…

AMAZING AND NATURAL PRODUCT THAT HELPS WITH MANY SKIN INFLAMATION PROBLEMS

8 augustus 2021
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Peter,
thank you for your positive feedback and for your fidelity, we are really happy that you are satisfied with our fangocur medical mask.
We wish you a good treatment!
Best regards,
Your fangocur Team

Beoordeeld met 5 van de 5 sterren

Always an easy ordering process and a…

Always an easy ordering process and a quick delivery to the UK too. Products, as ever, are excellent!

16 juni 2021
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Rosie,
thank you for your positive feedback!
We are really happy that you are satisfied with our fangocur products. We wish you a good treatment with our natural products and remain at your disposal for any questions you may have.
Best regards,
Your fangocur Team

Beoordeeld met 5 van de 5 sterren
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Mrs. Brabeceanu,
Thank you very much for your positive feedback.
We are very happy that you have received our parcel in time.
We hope you enjoyed using our natural products and remain at your disposal for any questions you may have.

Best regards,
Your fangocur Team

Beoordeeld met 3 van de 5 sterren

I bought the products for rosacea

I bought the products for rosacea. It doesn't quite seem to have vanish!! I still have a lot of pimples on my cheeks. It is just a little less red.
Fast shipping of the products and good service otherwise.

5 augustus 2020
Review zonder uitnodiging
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Ellie,
thank you for your message, we hope that our customer service could help you!
Kind regards,
Your fangocur-Team

Beoordeeld met 5 van de 5 sterren

I have oily skin and my daughter has…

I have oily skin and my daughter has dry acne prone sking.
I came about knowing Fangocur products when my daughter had a very bad breakout of eczema and I was researching for natural ways of healing.
We have been using the Fangocur products for some 5 years. The mud musks, are absolutely the best that both my daughter and myself have used compared to other brands we have tried.
We will keep using your products for as long as you exist.
Thank you for creating such a wonderful healing creams and musks and without any fuss and marketing hype.

22 maart 2020
Review zonder uitnodiging
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Violeta,
thank you for sharing your experience, we are really happy that our natural product could help you!
Kind regards,
your fangocur team

Beoordeeld met 1 van de 5 sterren

You guys billed my twice thru paypal

You guys billed my twice thru paypal. I requested a refund and still have not heard from you.

20 december 2019
Review zonder uitnodiging
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Daryosh,
please send a copy of the double charge at service@fangocur.com, so we can refund you.
Thank you in advance.
Kind regards,
your fangocur team

Beoordeeld met 5 van de 5 sterren

I have been a fangucur customer for 5…

I have been a fangucur customer for 5 or 6 years and have always had excellent service. If you look on the website carefully enough, they offer discounts which are not always immediately visible. Their products are expensive but the quality is superb.

1 oktober 2018
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

una truffa bell'e buona

L'esperienza con l'azienda è stata deludente e al limite della truffa. Ecco cosa è accaduto. Effettuo l'ordine, seleziono PAYPAL come modalità di pagamento. La connessione cade durante l'addebito. Immagino - come altre volte è capitato - che l'ordine necessiti di nuova conferma anche perché la modalità di pagamento selezionata è appunto PAYPAL. Procedo a ripetere l'ordinazione e stavolta riesco a chiudere correttamente la transazione solo che l'azienda oltre a spedirmi la merce che ho provveduto a saldare, mi recapita con altro corriere un secondo pacco con identici prodotti. Il corriere mi consegna il secondo pacco e non chiede saldo in contrassegno né nulla. In sostanza - venendo meno alle specifiche indicazioni di pagamento selezionate e senza che nessuna mail di conferma mi chieda ragione di due ordinativi identici a distanza di mezzora - mi si costringe a pagare anche il secondo colle minacciato da ritorsioni legali. Anche l'assistenza di PAYPAL al riguardo è deludente in quanto loro si dicono estranei alle irregolarità di spedizione che ho provveduto a selezionare tramite il loro canale di credito. Per dirla in parole povere. FANGOCUR il spedisce il pacco e poi minaccia azioni legali se non paghi. Andrebbe segnalata all'autorità competente... OCCHIO A QUEST'AZIENDA!!!!

2 juli 2018
Review zonder uitnodiging
Logo bentocur GmbH

Antwoord van bentocur GmbH

Gentile Sig. Santoro,

La ringraziamo per averci scritto, ci dispiace che ci siano stati problemi con il Suo ordine.

In aprile abbiamo ricevuto due ordini da parte Sua, effettuati in due giorni diversi e per una quantità differente di prodotti. Per questo motivo per la contabilità e per la produzione non è stato possibile riconoscere un doppione. Poiché diamo la possibilità di pagare anche dopo ricezione della merce, Le abbiamo inviato una conferma d'ordine e Le abbiamo spedito il primo pacchetto nonostante non abbiamo ricevuto alcun pagamento al momento dell'ordine. Le abbiamo inviato una conferma d'ordine e di spedizione anche in seguito al secondo ordine.

Ovviamente può rispedirci i prodotti non aperti al nostro indirizzo:

fangocur GmbH
Brunn 105b
8350 Fehring
Austria

La preghiamo di conservare la ricevuta di rispedizione e di inviarcene una copia, in modo da poter contattare la posta in caso di problemi. Una volta ricevuto il pacchetto, Le rimborsiamo l'importo corrispondente ai prodotti rispediti e le spese di rispedizione.

Per domande riguardo la rispedizione, può contattare il nostro servizio clienti (numero verde 800 198 457 oppure mail office@fangocur.it).
Cordiali saluti,
il team fangocur

Beoordeeld met 5 van de 5 sterren

Fangocur is an excellent product and company.

I have used this company for around 7 years. They are trustworthy, helpful and courteous at all times. My orders have always arrived promptly and intact. I have even tried the pay after delivery option, but no need to worry about paying first the order always arrives. The products are excellent and do what they say. I have had a vast improvement in my skin since using them. I would recommend them to anyone who fits the criteria specified on the site. I am very happy.

15 januari 2018
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

For some reason I was not able to order …

For some reason I was not able to order on line as I always have. In the end you were helpful and organised for my Arthrodisc capsules to be sent, and then helped me to pay on line later. It just all took too long and makes me hesitant to order again. I requested a reset for my Password which never came.

28 november 2017
Review zonder uitnodiging
Logo bentocur GmbH

Antwoord van bentocur GmbH

Dear Mrs Wigram,
thank you for having informed us. We are really sorry that you could not order online.
Please contact our customer service (mail at office@fangocur.com) if you have not received a new password yet. If you wish, you can always order by email and pay after reception. So it will not take you too long to receive your order.
Our customer service (toll-free hotline 00800 3264 6287 or Email office@fangocur.com) is at your disposal for further information.
Kind regards,
The fangocur team

Beoordeeld met 4 van de 5 sterren

Great Products

I have ordered several products from Fangocur over the years and continue to be impressed by the quality of their products and politeness of their correspondence. I would not hesitate in recommending them.

Keep up the good work.

6 april 2017
Review zonder uitnodiging

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