I ordered a Cincinnati Reds tumbler with a lid and the color of it is definitely not red like it belongs and like it was in the merch picture, but note like maroon. Cincinnati Maroons?! You live, you... Toon meer
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Poor customer service. Can't get a hold of anyone to make an exchange. The AI assistant will not put you through to a human. I JUST WANTED TO SWAP IT OUT FOR A SMALLER SIZE!!!
Incompetence at its finest. Lied admins said they cancelled my order due to wrong address ignored the request instead. Then told Me to dispute with bank. Decline the dispute. Sent item to wrong addre... Toon meer
Extremely low grade quality clothing. I spent $200 for 3 items thinking they were genuine NBA official merchandise. What I received was cheap quality crap, weird fit and just generally very po... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Find the Largest Selection of Licensed Sports Apparel and Fan Gear Merchandise including NFL Shop, NFL Apparel, MLB Shop, MLB Apparel, NBA Store Jerseys, NHL Apparel, NCAA Merchandise along with a huge selection of NHL, MLB, NBA, and Player NFL Jerseys. FansEdge carries NFL Apparel, MLB Jerseys, NBA Jerseys, NCAA Sweatshirts, and NHL Jerseys. Visit our online store to shop for all your fan gear sports merchandise and sports apparel needs.
Contactgegevens
Verenigde Staten
- www.fansedge.com
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Heeft 44% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Although Fansedge website has allot of…
Although Fansedge website has allot of items l would love to purchase, honestly after reading all the bad reviews lve decided to stay away.....
Had a great experience which I know is rare
I ordered a very expensive beer growler from Fans Edge and did not read the reviews until after I placed the order. I grew very worried seeing primarily negative reviews and my tracking number didn't work. Well after a couple of try's, the tracking number worked and I saw my order had been placed. This was a "Manufacturer's Direct" item so it didn't come from FansEdge technically but Fansedge gave me a great discount on it. My order was scheduled to be delivered 2-3 weeks from the order date and it arrived one week after ordering. I received a FedEx tracking number and my order came exactly how it was suppose to. I don't know about shirts or other items from Fansedge but if it says "Manufacturers Direct" then trust it. I'm very pleased and have no complaints. Thank You Fansedge, I understand this is rare

Antwoord van Fansedge
Never ordering from them again
Never ordering from them again. Charger me $52 for 2 shirts which were on clearance and total should have been 32.08. I ended up cancelling the order and had to fight for the refund. Found similar shirts somewhere else for even cheaper. Fanatics.com

Antwoord van Fansedge
Beware Fans Edge!
You have plenty of other company options to buy gear from!
BEWARE FANS EDGE!
Ordered a hat on Sept 29th.. the FedEx tracking info was useless, so I dug through their website for a contact #.. The guy I spoke with didn't seem to understand my anger. You immediately charged my card.. if the item is in stock, today is Oct 6th.. still haven't received. Given all the companies that I can buy from in the future.. it sure as hell won't be Fans Edge.. deplorable service for a first time customer! Turns out my bad review is just one of many.

Antwoord van Fansedge
Only received partial order!! Never again!
First and LAST time I will order from them I ordered 3 items. An item for my husband daughter and I. Hoping it would be here in time for football season. Not knowing that it would take almost a MONTH and not only that. Supposedly "FED-EX" Lost part of my order somewhere in Sacramento. I checked to see if my order would be here on time a week before and they assured me it would. Sure enough a week passed by and no goods. All they could do was give me my money back for the item. At least they did that. After waiting that long just to hear I wasn't going to get my item and not even try to replace it with even a different shirt. I'm done with them. They said my item was out of stock. What a Joke of a company!

Antwoord van Fansedge
Forget the Bad reviews,Great Company and Prices
Forget the Bad reviews , This company is great bought 8 N.F.L team framed logos with$10 off each of them,And a Marty Brodeur signed n framed 8x10,and checked authenticity,Beautifully packaged,Mancave looks great, Keep up the great work, 10 out of 10 stars,
Highly recommended,
Philip B.

Antwoord van Fansedge
Bruins Jersey
Bruins Jersey! I odered a birthday present and needed it quickly. FansEdge offered 2 day shipping for an extra $25. I agreed to the charge because I needed the shirt in 2 days. Called to check status today. "Won't be shipping until October 6, 2020." I stated that I wanted my $25 shipping charge put back on my credit card. The gentleman I spoke with said, "I'm sending an email to you right now for your records. Your $25 will be credited in 2-7 business days". (needless to say, I'm still waiting on that email) UNACCEPTABLE!!!!! You had no problem taking the $25 the day I ordered it. Don't offer a service you can't provide then ask the consumer to wait for their money back. Wish I had read all the negative reviews about this company before I ordered. Only praying I see this Bruins Shirt and my $25 refund sooner rather than later. If the negative reviews continue, it may be time to report the company to the Better Business Bureau. And, as I work as an attorney, I can tell you that the $25 is a fraudulent charge. Can't charge for goods and services you can't provide. I understand things are slower with COVID, however, I will say again, don't offer services you can't provide.

Antwoord van Fansedge
Worst company ever 2 months still…
Worst company ever 2 months still waiting on order. Do not buy anything from fan edge scam.

Antwoord van Fansedge
After reading the reviews I wasn't sure…
After reading the reviews I wasn't sure about ordering from them, but decided to anyway because no where else had the items I wanted. And glad I did because my tshirts came as ordered and didn't take too long. Would definitely order from them again.

Antwoord van Fansedge
I ORDERED 2 CHELSEA T SHIRTS 141.00 ON…
I ORDERED 2 CHELSEA T SHIRTS 141.00 ON 27TH SEPT 2020....IF I SAW THESE REVIEWS I WOULD NOT HAVE ORDERED LETS SEE IF THEY SURPRISE ME AND THEN I WILL CHANGE MY RATINGS....WILL UPDATE ON MY JOURNEY

Antwoord van Fansedge
I ordered a Detroit Lions long sleeved…
I ordered a Detroit Lions long sleeved shirt in a woman's small, and it was Huge! It came down to my knees. So I returned it. It cost me $63.58, and they refunded me $37.70. Apparently it is $9.99 return shipping fee. Where the rest went I have No Idea. Never ordering from there again
Wish I had read more reviews before purchasing.

Antwoord van Fansedge
The return fees are too high
The return fees are too high. I paid 9.99 for a shipping label on a 39.00 item. Basically I paid 25% of the sale price to return an item. The company will state stuff about restocking, shipping, etc., but their return fees are exorbitant, especially when you consider the mark-up on clothing merchandise in general. NEVER shopping with them again and flag their ads whenever they pop up online (which is everywhere thanks to cookies).

Antwoord van Fansedge
This is the WORST experience I have…
This is the WORST experience I have ever had ordering online.I ordered a hat on September 12,2020 and they charged me double.When I finally got in touch with customer service they stated the charge was for next day delivery.They said I would be refunded $14 for the charge,was only refunded $10.99.The hat was supposed to arrive yesterday and I still have not received it!!I called AGAIN today and was told they do not have the hat and I would be refunded the money....but only $10!!!!I am livid and pissed off.this company SUCKS,if I can zero stars I would!!

Antwoord van Fansedge
Quoits Ring Toss - Pegs Don't Fit
Ordered the Minnesota Gophers quoits ring toss game. Pegs were too big to fit into the holes on the board. Called customer service. Gave us a label for a free return and then sent us a new game. Agent said they would check to make sure the new one worked before sending. New one arrived and the pegs don't fit in this one either. Called customer service again. Decided to keep the game and just make adjustments to make it work, so were eventually given $10 off. Personally felt this was too little given the hassle of having to call customer service twice and work needed to now sand down the pegs for it to work. Positives were that both items arrived much earlier than expected and customer service agents were nice and polite.

Antwoord van Fansedge
I placed an order 3 weeks ago
I placed an order 3 weeks ago . I have not received a single notification of why it hasn’t shipped . I write to them . They said “don’t worry , we will notify when it ships “
3
Weeks later , I have not received my products nor a single email as to what happened to my order .

Antwoord van Fansedge
Never buy from them.after I got my…
Never buy from them.after I got my order number and tried to track it it said it was invalid.i called to cancel and the customer rep said it was but I never got my money back.horrible business

Antwoord van Fansedge
I first order adult Eagles masks and…
I first order adult Eagles masks and was sent youth. Package not marked and had to open to find out wrong size. They wouldn't take back which i get but wouldn't send me correct size at no charge. I don't have youth eagle's fans. Unknown to me ordered yankees stuff for grandsons. Well mugs came pretty quick however youth yankees mask have been delayed now 4 months. Ordered in june and now told sept 24th. First it was July then beginning of August, then end of August, then Sept 3, now Sept 24th. Funny part is they are already charged to my credit card. wanted more adult Eagles mask but cant wait for then to be sent. Totally ridiculous.....

Antwoord van Fansedge
Awful customer service
Awful customer service. I received an item as a gift but it was too small. I called to exchange it but was told I needed to have the original buyer call in to return it and pay $10 for it to be shipped back then purchase it again in the requested size. Insane.

Antwoord van Fansedge
Takes a payment but won’t deliver.
Giving them one star because I couldn’t give them zero. I ordered a set of 4 face coverings and my order kept getting delayed now for over 2 months. They sure did take my payment quickly though. They talk about building relationships but how if you can you if you can’t deliver. I WILL
NEVER ORDER FROM THEM AGAIN AND WILL TELL EVERYONE I KNOW NOT TO EITHER.

Antwoord van Fansedge
I ordered 4 pairs of shorts with…
I ordered 4 pairs of shorts with emblems on them i had no idea they sold garbage but that’s exactly what I got the emblem is not put on correctly and it looks like someone used a pair of scissors to cut the fabric and had there child help even the draw strings have stitching hanging off them this company is a joke DO NOT ORDER FROM THEM

Antwoord van Fansedge
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