First4car.com Reviews 215

All very easy and good Customer Service

Good communication, easy transaction, no pressure. Car as advertised.Would recommend.

No fuss, straightforward, no hard sales tactics, just picked the car I wanted and went through the sale.

Really great service from start to finish. No pressure or flashy sales techniques. Car exactly as described and given a 12 month MOT with no advisories prior to receipt. A very refreshing and enjoyable car buying experience.

Fab communication from start to finish, would highly recommend.

Amazing customer service, Ben went above and beyond to help purchase our new car no detail was left out what really stood out to us is the fact we couldn’t drive away the same day Ben ensured us even tho the car had been fully checked and was more or less good to go just needed valeting they redo all inspections and take the car on a test drive to ensure the car was fully up to standard and in full working order before it leaves gave us more confidence in our purchase other than the drive away same day shows the care and pride they put into every sale!
Thanks again Ben all to all the mechanics and valeting team!

The dealers were incredibly helpful and explained the process incredibly well. The dealership is very busy which tells you how good they are! The chaps were really nice.

Great dealership, very friendly, knowledgeable and professional staff. Made the whole process of buying a car stress free and simple. Car prices are reasonable, would recommend.

Great customer service. Explained all the details very well. Would recommend

Great service. Would highly recommend.

Fantastic service thanks so much

I have driven past First4Car many times over the years but have never before called in to their premises. They had a car for sale that I was looking for and so I called in without an appointment. I was greeted by Ben who was friendly and helpful. He explained that the car I was enquiring about had only just arrived with them and was in their workshop being prepared, he invited me to have a look at it although it clearly wasn't showroom ready.
The car was exactly what I was looking for so I arranged to visit again in a couple of days for a test drive. On my next visit Ben took a copy of my driving licence and then handed me the key to the car. Being local I knew the area and took the car on a drive so I could see how it performed over a variety of road types.
At the end of the test drive I was happy with the car, went through a number of questions with Ben and then agreed to buy, I paid the £500 deposit by Debit Card and we agreed a collection date.
The car was prepared to a very high standard, had a full 12 month MOT and I was completely happy with the way it had been made to look when I picked it up.
Over the weekend as I was learning all about the car I noticed in the service record that the rear brakes should be inspected within the next 100 miles. I contacted Ben and we agreed a day the following week when I could bring in the car to be looked at.
I spoke with the mechanic who was extremely helpful and informative, he advised that the rear pads were indeed very worn and so he had ordered and fitted replacements immediately, without charge to myself.
Each time I visited First4Car they were very busy, they have lots of staff for a small outfit but everyone I met was helpful and engaging. They obviously turnover lots of cars and they have 5* ratings on Google which inspires confidence.
I wouldn't have any hesitation in recommending them or indeed buying another car from them.
AJH 08/02/23

Easy process from start to finish. Staff were pleasant & informative. 5*

Had a great experience with First4car. It was my first time upgrading cars as the car I had previously was the first and only car I’d owned up to now. From walking in to the showroom to driving away in my new wheels, everything was straight forward and seamless. There was absolutely no pressure to buy and James was great dealing with my purchase from start to finish. I’d definitely recommend this garage for both choice and quality service!

Can highly recommend. Very satisfied with service from start to collection of car. Would definitely buy from first4car.com again.

The whole process was quick and easy thanks to Luke. Very happy with everything.

Convenient seller with reasonably priced car. Communication was clear and the sales team were helpful.

Was recommended by a family member. The service was great from start to finish, the staff were really helpful and friendly.

James was awesome ! Made it a really great experience and nice and easy too, any questions we had he could answer ! I even got picked up from the train station when I was going to get my car, awesome service would love to use these guys in the future 👏🏻👏🏻