Firstcarclub Reviews 

I recently purchased a Volkswagen Polo from this company and the whole process was straightforward from start to finish. The team answered all my questions honestly and provided detailed information about the vehicle’s history and condition. The car was exactly as described, and I’m very happy with my purchase.

Brilliant service and customer service, polite and friendly. The car is great and we drove away happy with a good warranty. Adam went above and beyond to make make us happy. Definitely would recommend.

A brilliant experience and a great place to buy a car - I couldn’t be happier with both the car and the customer service. I’d definitely recommend this dealership to anyone who’s looking for quality vehicles and excellent customer service

This is the second car we’ve bought from this fantastic seller, and we couldn’t be happier. My friend has also bought two cars from here for her sons. We can’t recommend highly enough! He found exactly what we were looking for and even delivered the car in time to surprise my daughter when she got home from school. If you’re looking for a first car, look no further. Excellent service from start to finish!

Adam was very straightforward to deal with. We agreed a lower price upfront and he didn’t try to lower it after seeing the car. Nice chap to deal with and kept it refreshingly direct. Turned up the same day, paid the transfer and took the car. Would recommend selling to Adam.

Very positive experience with Adam, would recommend to all my family and friends. Thank you again!!

Adam very helpful in sale
And helped me out with a great sale
Many thanks !

Well where do I start. Firstly, I must say I’ve read the reviews here and they don’t seem to match up with the absolute shambolic experience I had. But a quick google suggests it’s easy enough to start a new account and leave yourself a few 5* ratings to drag the score up.
Now the car. A polo. 1.2, for my niece. She found the car online and spoke with Adam. I’ve since read back thru the messages and he was very pushy for her to come down and view the car at his unit in Aylesbury.
She went with a friend and liked the car. He told her several other people were after it so had to leave a small deposit to secure it. £1000 later and she’s secured her dream first car. At this point she calls me up to go with her to collect the car. I oblige and go with her. He turns up in the car after I guess driving it for a bit and running the hose over it/wiping it with a dirty cloth.
Made it very difficult for me to see the condition of the paintwork. The engine bay was also wet and I’m not sure what he’d done to the inside. But he said it had come from his valeters. Now. We was about to walk away as I could see oil around the back of the block and it looked like there had been some paint repair even tho he said it was a clean straight car.
I then get told she’s already left a non refundable deposit. No drama. Take the hit and save yourself months of hassle. Nope. It was £1000 and he’s refusing to give it back. We have a few words and this guy really starts to show his true colours. Gets a bit passive aggressive and borderline aggressive. I wasn’t particularly phased by this but I imagine my niece would have been if she’d been alone.
He fully refuses to refund the deposit and even threatens us with the police and legal proceedings when he can see I’m clearly not scared of him. He tells me he’s got people on the way down so we make the decision to get out of there incase he wasn’t bluffing at this point. My poor niece is £1000 out of pocket and still no car. Lucky I find her a car shortly after and I’ve sorted her lost deposit. I’m gonna be making efforts to get that money back. But going thru more official routes seems like a waste of time. The initial unit we met him at isn’t his premises. And it was locked up when I went back the other day. The neighbouring business confirmed he didn’t have a unit here and this wasn’t the first time someone come looking for him.
I’ll be heading back soon believe me. But to anyone who’s took the time to read this. Please avoid this tool and disregard the positive reviews as they look doctored to me

Very helpful with helping me get a car for my daughter. Knows what he is talking about. When my daughter upgrades she wants to go back to Firstcarclub for her next car!

Thanks for a great service :)

I was recommended to deal with Adam by a friend. I buy and sell alot of machinery and vehicles in my line of work and so have had experience all sorts of sales techniques over the years. Meeting Adam for the first time I had a pre conceived idea that I would be meeting another typical second hand car dealer ( not so ). I was pleasantly surprised by the reception I got and the subsequent service I received. I am just about to buy my third vehicle in just over a year off Adam. All of them are VW Polo’s for new drivers ( my son and two God children ) and so they need to be safe and reliable, which they have been.
Service, price, communication and reliability have all been first class.
I would not hesitate to recommend Adam to source a first car for a young, new driver and think he would be good for not such new drivers too!
Top marks!

I recently bought a VW Polo from Adam through First Car Club and the whole experience was excellent from start to finish.

Everything was handled in a professional manner and the car was exactly as described when I collected it. It’s clear Adam takes pride in the service he provides and genuinely wants buyers to feel confident and comfortable with their purchase.

Overall a smooth and trustworthy experience. I’d happily recommend Adam and First Car Club to anyone looking for a reliable used vehicle.

Bought an automatic polo from this garage. Absolutely amazing service. Quick home delivery and fast response times. Car is in great condition as described.

Recently dealt with First Car Club, and the experience was excellent from start to finish. Adam delivered the car personally and was incredibly patient and helpful while I arranged the payment. The whole process was smooth, professional, and stress-free. I’m very pleased with the service provided and would definitely use them again in the future.

I bought a car for my sister-in-law two years back and just got another one this month. I've had zero problems and nothing but positive experiences with this company. We drove down from up north, and Adam was super helpful. Thanks a lot!

Very good service

Was very smooth an easy, Adam was very helpful. Nice and easy process from start to finish.

I’ve now bought my second car for my son from this seller, and once again I’m very happy with the experience. This time I bought a Volkswagen Polo and the car was exactly as described. Very honest, trustworthy and helpful person, which is hard to find nowadays. He answered all my questions, made everything easy and stress-free, and I felt confident buying from him again. Definitely recommend if you’re looking for a reliable car and someone you can trust. Thank you again!

Trust me do not buy any car from this guy absolutely rubbish customer service i bought kia sportage from him paid 9.1k with 6 month warranty and after 5 weeks gear box gone and he completely refuse to repair he said to me this is your car now and your problem not mine i was shock to hear this anyway now i am taking him court to get my repair cost please everyone be aware of this company.

Picked up the car within 24 hours of discussion, no hassle, quick payment, quality car. Great seller.

Adam from First Car Club was friendly, polite and professional. It was a pleasure dealing with him in the sale of my car!