Firstcry Reviews 

I was looking for baby names that ending with letters Y and E and I came across the name Faye (one of my favorite names) and it says it means "A woman of great confidence and trust", but the name really means Fairy and Belief/Faith, not A woman of great confidence and trust, that meaning is totally wrong. It means Fairy and Belief/Faith.

Pathetic service they think they can rule a particular niche but don't know how my delivery has to be done way before and it is still not considered I will not use this portal again

I have ordered several products out which 2 products has not been delivered by the delivery person instead of it has has delivered the wrong product and when I raised the query regarding return the delivery person said "kindly hand me over the wrong product and you will get your refund of those two products which you have not received" I handed over both the products but till now today neither I got my refund no received the right product back.
The first cry do not take responsibility of their delivery agent for doing such fraud with customers. I personally does not recommend to purchase products from this website

Third quality products on this website and they list them as non-refundable. Which means you cannot return them even if they are not good quality. I trusted and purchased baby diapers 10 packets and they are very low quality. I had to throw them away as my baby was not comfortable wearing them. I purchased their membership but still they don't care their valuable customer. I will now never buy from them.

Ek number ke Chor hain , part missing rahte hai , customer care wale call nhi uthate,
Please shoping mat karo inse

First CRY only CRY with First CRY,very bad experience, return policy is truly Worst ! Do not Buy products from First CRY, They will make sure You will CRY

Despite I am a loyal customer
I encountered order issue on 3 items/shoes for my toddler size 24, received one item size 23 another size 28 and the third one came difference module size 23. Which I didn’t complain and I did an exchange of the items that are different sizes and selected again size 24, while the wrong item I requested a return and did another order for the item I wanted. Again the same exact issue. 2 items wrong sizes and a third item different module and different size. I sent email but no one cared to reply or give a call.
I did request to return all and I won’t order from them again, not because of the mistake but of the ignorance and forested of loyal customers

I have requested for exchange due to size issue, nobody came to pickup or got a call, only received message that your exchange got cancelled. Really upset with first cry service, no option to contact customer care. Honestly I will not recommend first cry to anyone.

Ordered two baby formula dispensers from the website. Received only one. When reached out to customer care, faced further harassment. They want customer to send photo of invoice. Unbelievable. Would advise to stay away from this company.

Frustrating experience.
I have been ordering for a while from Firstcry for clothes and shoes for my girl which always turn out to be nice and good quality.
This time, I ordered a piece of furniture for the first time and had the worst experience. Had received a damaged table that I ordered. asked for a replacement, which took over three days for confirmation of a replacement. I got multiple calls to confirm the damage. I also got a call from the delivery agent asking me if I had mentioned that the package was damaged at delivery. It's been 8 days since confirmation, still no pickup of my order, let alone replacement. I have had multiple communications with customer care which were of no use as I still do not know when my product will be picked up and replaced.

Will not be able to trust firstcry again for furniture of bigger orders or recommend it to someone for the same

THIS COMPANY IS A THIEF.
I ORDERED 5 ITEMS AND GOT ONLY 3 AND THEY ARE INSISTING THAT THEY CANNOT DO ANYTHING ABOUT IT AS IT WAS PACKED PROPERLY.
ALL THEY DO IS CHEAT PEOPLE FOR MONEY.
NEVER EXPECTED THIS FROM A TATA BRAND. RIDICULOUS @FIRSTCRY.COM

My experience with first cry has always been pathetic and for the last time I got 4 products for my baby chicco bottle nipple , baby hug wipes , and chicco detergent for kids and it was a paid order like always it got delayed . This is like an every day thing for firstcry . They intact charged platform fee while cancellation for which my money is yet pending to reflect

मैंने एक आर्डर किया था जिसे मैं ऑनलाइन पेमेंट भी कर दिया था आप लोगों द्वारा आर्डर कैंसिल करने के बाद मेरा पैसा भी रिफंड नहीं किया क्या मेरे मेल करने पर आपके कस्टमर केयर सर्विस द्वारा बताया गया की 72 घंटे में आपको रिफंड हो जाएगा जो आज तक नहीं हुआ अब मेल किया जा रहा है कि मेरे प्रीवियस ऑर्डर में रिफंड किया गया है इस मणि को डिटेक्ट किया गया है जबकि मैंने फोन में कोई भी प्रोडक्ट रिफंड नहीं किया है सारे प्रोडक्ट मेरे पास है जिसकी फोटो भी मैंने मेल में अटैच कर रखी थी। कृपया अपनी सर्विस सुधारे मेरे पैसे वापस करिए।

Santhkumar good customer service

Please don't order anything from first cry app they are choosing one of the worst courier partner xpressbees even after many people rated then low and services is very popr

Products are great but service is extremely poor! They never deliver things on time but always market stating the product will be delivered in a day! They often prank customers stating they have already tried to deliver and attempt was failed while we woulddnt even have received a message from delivery agent

They even have the audacity to provide wrong delivery details and later say the delivery attempt was failed while the delivery boy confirmed that he didnt even have the product at their place

They dont have a customer support all they have is a recording that repeats

Don't trus Firstcry, showing status as delivered and two products are not delivered, rejecting refund request & cancelling queries for undelivered products by showing wrong status of delivered.

Worst return and exchange process. Make me really annoying to by again from first cry app. I purchased worth of 10k product and I am still buying just 1item I am trying to exchange since 13th Jan and nobody's is taking action and without confirming they reject my return process. Nobody visited till date to check the product reduculess. I send serval mail for that also no response.
Order Id: 35011021BYC78A0625
Mobile number: 9380667178.
Chinmay Kids Baby carry bag which mentioned 0-12 months but my 4months baby is not fit in that and we never used all pictures shared to FirstCry.

Worst experience ever. We ordered baby teddy 9 in 1 patented multifunctional baby crib on 13th oct. The delivery deadline has been changed 4 times since the order placed and today is 27th oct but hasn’t received the product. Poor customer service. This is the first time that we ordered from first cry and definitely will be last.

Worst Experience with First Cry Order Philips Avent Bottle & BabyHug Stroller for My baby on 18th of Sept It was shown to me that it will be delivered by 22nd but they are delaying in the delivery its 26th of Sept today and i havent received the products yet very poor management and very unprofessional behaviour from First Cry