First Tech - Palo Alto Community Reviews 

119
•
TrustScore 5 uit 5

4,9

3000 El Camino Real, 94306 Palo Alto, CA, US

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I always look forward to coming to First Tech because I know I’ll walk away feeing better with Amjad in my corner since I know very little about financing. He’s very helpful and explains all the aspec... Toon meer

Beoordeeld met 5 van de 5 sterren

New member. Process gone smoothly in opening savings/checking account. Looking now to open credit account due to interest rates are lower than my current bank

Beoordeeld met 5 van de 5 sterren

Hong Vo is very friendly and [provides easy to understand and informed information. Willing to listen and understanding my financial goals and wishes. Communicates well and makes sure we share what... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Each time I visit this branch, I have been greeted with kindness and support. Everyone from the manager to the associates that have helped me out. Most recent visit Cherry Aung Sann promptly set me up... Toon meer

Bedrijf heeft geantwoord


Bedrijfsgegevens

  1. Kredietvereniging
  2. ook in
  3. Autofinanciering en -lening bedrijf
  4. Financiële instelling
  5. Financiële planner
  6. Gemeenschapsbank
  7. Hypotheek

Over First Tech - Palo Alto Community

Geschreven door het bedrijf

logo

Not-for-profit, member-owned, and committed to your financial wellbeing.

First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.

Why choose First Tech?

  • One of the largest credit unions in the country
  • Money.com’s Best Credit Unions for three years running (2022-2024)
  • 2022 American Banker Best Customer Experience (4th in the nation)
  • A CNN Best Home Improvement Loan pick for fast funding (February 2024)
  • Best Health Savings Accounts by Forbes (February 2024)
  • Best Small Personal Loans for fast funding by CNN (February 2024)
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Convenience

Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.

Innovation

First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.

Advocacy

As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.

Service

Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.

Security

First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.

Make an appointment
About us
Community commitment
Contact
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Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

119 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(119)

4.432 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Cherry was very helpful navigating my…

Cherry was very helpful navigating my banking issues.

23 juli 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Cherry Aung Sann was helpful

Cherry Aung Sann was helpful and informative as she helped my son take another step into adulthood. I learned a few things, too! Thank you Cherry!

19 juli 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Assisted with online

18 juli 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Understood and explained the problem to…

Understood and explained the problem to me, and resolved it promtly.

18 juli 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Thanks for everything Nuria

17 juli 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Cherry was great.

13 juli 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Beoordeeld met 5 van de 5 sterren

Great service great staff

Everything was great

7 juli 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Great service

3 juli 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Beoordeeld met 5 van de 5 sterren

Good service thank you

3 juli 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Incredibly easy experience with…

Incredibly easy experience with anything banking related. Nuria was very helpful.

1 juli 2026
Review zonder uitnodiging
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Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Easy and straightforward

I've been with First Tech since 2005, and I still like them. Today I went in with my partner to open a joint account, we were helped by Nuria, and she was helpful and efficient. It's so nice to feel like FT is working for its members, not shareholders.

30 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Beoordeeld met 5 van de 5 sterren

Great Service.

30 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Love First Tech and staff

Love First Tech and staff, especially always great service from Nuria.

30 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Palo Alto is great

Palo Alto is great

30 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Wonderful service- I highly recommend working with First Tech Fed!

Nuria Hernández helped me with my financial transactions and did a wonderful job! Nuria was profesional, friendly, and efficient. I highly recommend First Tech Fed!

29 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Beoordeeld met 5 van de 5 sterren

Friendly and Good Consulting.

Friendly and Good Consulting.

29 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!

Beoordeeld met 5 van de 5 sterren

Excellent experience whenever I‘m at…

Excellent experience whenever I‘m at the Palo Alto branch. Thank you!

25 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Amjad was very helpful and friendly!

Akkad was very helpful and friendly!

25 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

Beoordeeld met 5 van de 5 sterren

Everyone is great and friendly

Everyone is great and friendly. This branch like a home to us.

24 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!

Beoordeeld met 5 van de 5 sterren

Palo Alto branch great customer service

Palo Alto branch great customer service

23 juni 2026
Review zonder uitnodiging
Logo First Tech - Palo Alto Community

Antwoord van First Tech - Palo Alto Community

We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!

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