First Thought Financial Reviews 930

TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Such a pleasure. Virren was extremely knowledgeable about all the products I enquired about, and, was able to give me all the information I needed to make an informed decision. All appointments schedu... Toon meer

Beoordeeld met 5 van de 5 sterren

It’s not what!, the question it’s who? Made my experience great and the answer is Ben Collins Excellent, informative and extremely positive with a professional laid back demeanour. Cool approa... Toon meer

Beoordeeld met 5 van de 5 sterren

Huge thank you to Navin for his hard work on getting me and my wife a better and more affordable joint life insurance policy. I took one out with another company and they were charging me through the... Toon meer

Beoordeeld met 5 van de 5 sterren

Fantastic customer service from both Jay and Ben today. Jay was extremely attentive and put me at ease- superb experience overall Ben- answered all my questions, and clearly very knowledgeabl... Toon meer

Bedrijfsgegevens

  1. Hypotheekmakelaar
  2. Financieel adviseur
  3. Verzekeringsmakelaar

Geschreven door het bedrijf

We are here to guide you through the whole process, whether this is your mortgage or updating your protection for your business or loved ones. Here at First Thought Financial, we make the whole process simple and straightforward and by getting to know you we can really understand your individual situation to find you the most suitable solution. We can also help with many ways to protect your family and your standard of living when you need it most. There are various ways in which a family can protect itself, and because of the large range of products available, there is usually an appropriate policy for most circumstances, and most budgets. For a Free initial review or to arrange an appointment with one of our advisers, please call 01923 606 808 or visit www.firstthoughtfinancial.com


Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

930 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 50% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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Beoordeeld met 5 van de 5 sterren

I had an outstanding experience with…

I had an outstanding experience with the life insurance service provided by Jordan Ramsden of First Thought Financial. He was extremely patient, explained every detail clearly, and made sure I fully understood my options. Jordan also followed up diligently on my refund, which showed his professionalism and genuine care for his clients. The entire process was smooth and reassuring. I highly recommend First Thought Financial to anyone looking for reliable and trustworthy life insurance service.

8 januari 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I was happy with the call

I was happy with the call, everything was explained in detail so it was understandable. The service caller was pleasant and great help, I am now happy with my new policy.

18 december 2025
Beoordeeld met 5 van de 5 sterren

Virren Parmar is excellent

Virren Parmar is excellent! I contacted about 9 months ago and there was no annoying, constant sales calls, just clear communication and someone who is clearly incredible at their job. Ive now come back and havent hesitated in choosing to work with Virren over the other companies, due to how he has treated me. Thank you.

16 december 2025
Beoordeeld met 1 van de 5 sterren

Insane amount of calls

Filled in an online form to get quotes for income protection, which instead took me to a page that said someone will call me in 5 minutes with no way to opt out. From then on from 2pm to 6pm, I received 11 calls from different numbers, all flagged as spam. They've tried again today, calling several times, never leaving a message. I don't know if these calls are actually First Thought or if they've sold my number, but either is bad. Please stop calling me, I won't get anything from a company that calls me 11 times a day.

10 december 2025
Review zonder uitnodiging
Logo First Thought Financial

Antwoord van First Thought Financial

Hi Tia,

Thank you for taking the time to share your feedback, and we’re very sorry to hear about your experience.

We’d like to clarify that First Thought Financial only makes outbound calls from our registered business numbers, which are linked directly to our Google listing. We also want to reassure you that we do not pass customers’ phone numbers to any third parties.

We take this feedback seriously and always aim to ensure our processes are clear and respectful of customer preferences.

We’re sorry for any confusion this may have caused.

Kind regards,
Customer Services Team
First Thought Financial

Beoordeeld met 5 van de 5 sterren

Excellent service! Thank you

Virren was excellent and calm as he talked me through all my options. Didn’t pressure sell me into any option and gave me time to review all options before progressing into my favoured project. Excellent service and I’d definitely recommend them.

9 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Virren Parmar From First Thought…

Virren Parmar From First Thought Financial was great from the start to finish! He understood life sometimes gets in the way of these phone calls and was patient, took the time & remembered previous details from previous phone calls. Even offered follow up support within the future. Will be using First thought financial again soon!

1 december 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Straight forward, pleasant communication

Really good communication, straight forward, kept it as simple as possible and actually really pleasant to talk to. Good listener too and got exactly what I was looking for at a reasonable rate with nice extra perks, without having to spend hours on meetings. Would definitely use them again.

1 december 2025
Beoordeeld met 5 van de 5 sterren

Fantastic Service from Phil

Phil gave me the best insight as to what life insurance policy would be best for me as young person (29) as other brokers did not discuss what would be suitable for someone of my age. Phil not only spent the time to make me aware of what insurance policy would be suitable for me but also gave me insights on to what duration is recommended instead of paying it for a longer duration. In doing so he found me a quote 30 pounds cheaper than my current policy. Top service and would highly recommend!

24 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

First thought financial

Phil Smith was my insurance advisor, he recommended what was best for me and gave me great advice. Answered all my questions and made me feel secure with my discussions regarding my insurance. Thank you for you support Phil.

20 november 2025
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Recommended ⭐️

Great customer service! Ben was very friendly, and clear in what was required from me. He took me through the variety of policies and which one would suit my needs best and process was quick and straightforward.

19 november 2025
Beoordeeld met 5 van de 5 sterren

Would definitely recommend.

Phil was really helpful, he was knowledgeable and able to give me clear and relevant advice and help me tailor my policy to my needs. I felt that my concerns were addressed and that I was empowered to make the right decisions.

13 november 2025
Review zonder uitnodiging

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