Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I was able to order my car with ease and was guided throughout the whole process by Ruth, from order to delivery. If I had any questions, she and the team were able to readily answer them in an effi... Toon meer
Staff very helpful and organised. Kept informed while waiting for my car - delivered on time and without a hitch. Added to which, everybody I spoke to at First Vehicle Leasing was very friendly and an... Toon meer
Having dealt with Peter Sherry years ago I decided to get back in touch with him and I couldn’t have had a smoother easier experience in getting a new car and what a car I got! I couldn’t be happier a... Toon meer
Bedrijfsgegevens
Over First Vehicle Leasing
Geschreven door het bedrijf
We've made a cheap car lease easy and accessible to everyone, visit our web site and see for yourself just how competitive we are.
Our budget-based search facility makes hunting down the most competitive lease deals simply child's play - just select your budget price-range and there you have it - you won't find a better price anywhere! And you can get a direct price by using our instant quotation facility - nothing could be simpler.
Best UK Car Leasing Deals for Personal and Business contracts
Geschreven door het bedrijf

- Promise 1: The best deal.
- A great deal. We negotiate with manufacturers and dealers daily to secure vehicles at prices others simply can't match. Try us.
- Promise 2: The best service.
- We know cars, and we have a large team of experts at the end of the phone ready to help you, with an average of over ten years of experience.
- Promise 3: No sales pressure.
- We recognise that an enquiry is just that. It is not an invitation to harass you with phone calls or 'buy now' emails. We don't need to push people into doing business with us. We have been in business since 1999 because we respect our customers' privacy.
Contactgegevens
Unit 5 Verity Court, Pochin Way, CW10 0GW, Middlewich, Verenigd Koninkrijk
- 0333 222 3296
- crm@fvl.co.uk
- www.firstvehicleleasing.co.uk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 92% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Simple, friendly and efficient service
I was able to order my car with ease and was guided throughout the whole process by Ruth, from order to delivery. If I had any questions, she and the team were able to readily answer them in an efficient and friendly manner. Would certainly recommend!
Exceptional seamless service from start…
Exceptional seamless service from start to finish. The staff were so helpful answering any questions or concerns put to them. The processes were straight forward and we received our new car within 3 weeks. The gentleman who delivered our car was also friendly, helpful and caring. I cannot recommend this company enough. 5 star service.
Staff very helpful and organised
Staff very helpful and organised. Kept informed while waiting for my car - delivered on time and without a hitch. Added to which, everybody I spoke to at First Vehicle Leasing was very friendly and answered any queries I had. Five star.
Poor customer service-kept my money
My experience with the company was okay until I decided to cancel my lease contract. The FVL contract stated that I am entitled to a partial refund of the processing fee if the contract is cancelled within 14 days . I have contacted the company many times to enquire about my refund, but they are ignoring my emails and my request. Their approach to customer service is poor and disgraceful.
Very friendly and helpful team
Very friendly and helpful team, always willing to help and talk through the process. As a first timer, very happy with the support I was given through the whole process
Peter Sherry was terrific
Peter Sherry was terrific, 5 star rating, really responsive, and a gentleman! Highly recommend giving him a call on 01417632950 for all your leasing needs.
Excellent service
I recently completed a new lease agreement within a week, in a fuss-free transaction which was delivered in a professional and friendly manner, and at an extremely competitive price. Highly recommended.
BYD Delivery
Gentleman that delivered the car was great, he provided everything that was needed and explained the car very well.
A smooth experience with helpful people
I found First Vehicle Leasing to be very good to work with. Their sales approach was to listen to what I was looking for, answer questions, provide quotes and then leave me to make my mind up as to what I wanted to do, and it didn't seem to matter how many times I asked. Once the vehicle was ordered, their communication was good, keeping us updated. The only wrinkle came in the form of the supplying dealer. It is worth saying, the car was delivered in line with the original estimate - however, there was a suggestion we could get the vehicle earlier, which got pushed back a couple of times until it arrived on the originally projected date - so - not a fail - but a bit of an issue with expectation management. Other than that, it's been a smooth, easy and enjoyable experience to lease our car.
Reece and Shannon made the experience…
Reece and Shannon made the experience exceptional with great customer service. Answering any questions I had with clear guideline too
Couldn't help out enough
Couldn't help out enough , delivery drivers were both polite an courteous, would definitely recommend
Brilliant experience
Having dealt with Peter Sherry years ago I decided to get back in touch with him and I couldn’t have had a smoother easier experience in getting a new car and what a car I got! I couldn’t be happier and very grateful for everything he done for me. Above and beyond helpful
Georgina went above and beyond to try…
Georgina went above and beyond to try and get me a vehicle sorted. Always kept me updated and was clear in the feedback and what each step involved. Credit to the team at FVL.
Recce Barratt was exceptional in the…
Recce Barratt was exceptional in the process of getting the vehicle. Seemless process and very competitive pricing.
Excellent.
Individual personal approach to customers…
Whole process without fault.Within 24hrs of making enquiry I had delivery date for vehicle,Very personal treatment..
First leasing ever
This was my first experience of leasing and it was overall good but seemed to take ages
Peter was fantastic from start to…
Peter was fantastic from start to finish. Credit to the company and would not consider going anywhere else in the future. Ken
Great unless there's a problem!
Initially I thought the customer service and ease of of the process was great, but as soon as there was a problem with their supplier I got nothing but excuses and silence.
No follow up on promises, being told that I was lucky that the delay getting my car wasn't longer and not even an apology for not sending me things like they were supposed to do.
In summary, all good until they needed to either show up or show some accountability. Very disappointed and I wouldn't recommend as it seems like they have no contingency plans if there's a problem with their suppliers and no oversight to ensure customers are kept informed or promises are kept.

Antwoord van First Vehicle Leasing
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.