Florence Reviews 

The staff of are quite lovely. They work very hard to meet the needs of their employees. There is a good liaison between Florence and most of the care homes they work with. Infact, Florence is very supportive to people everyone who is seeking to get onboard with them.

My first shift experience with Florence was great I worked with a reliable team at ferrylee home care. The induction training was helpful and great

It took me time to become a member of the Florence team but it was worth every single wait. The verification process was thoroughly done and I did my first shift which was very good. Good job guy.

System was simple and easy to use and communication has been amazing if I had any issues if they weren’t answered the day I asked I would receive a response very early the next day

They have good supportive staffs who are accommodating and friendly.

The company is doing well in all aspects of information they convey

It was a wonderful experience starting from the app that checked me in on resumption, tbe people i worked with treated me as if I am a regular staff.
The app and reminder messages and invites on app and email was awesome. I am proud to be part of this great company.

Great supportive team

Lovely, professional and supportive team.

I find navigating the app very easy, they deserve every stars.

Efficiency in everything from;
*shift notification on the app, via email and text
*Shift reminders
*Shift check-in and check-out on the app
*Automatic timesheet production and submisssion
*Instant pay facility
*instant and responsive chat facility

Florence has 5 star service. You do everything on your Florence app.

Rapidité de réponse, gentillesse, bienveillance, encouragements tout ça c'est Florence

Really disappointed with them.
They are fast to call you for shift and happy whenever you accept the shifts they call you for.

They are quite cold if you have a problem. Also there is no way to contact your manager directly.
If you cancel a shift your performance drops too which is not fair but I assume this is how they assure you are not going to cancel anymore shifts because performance drops hurts the most.

Anyway,I was unable to make it to a shift that I booked awhile ago for today because it was during the storm today,I contacted them and they just told me to cancel it if I can’t make it. I did and my score dropped almost immediately.
It was quite of a bad storm and they have no understanding for this type of situations.

Is a shame. All they care is about their reputation and that is the only thing.

C'est la seule application qui fournit autant de détails pour les missions proposées.
L'équipe est très réactive.

+ Une blouse offerte après quelques missions effectuées !!

Vous êtes les meilleurs dans le domaine !

Bonne application, meilleurs taux. Equipe professionelle , disponible.

Excellent and Authentic

It’s lovely joining the winning team ,all my call,text,Email during my onboarding process was soft due to great customer service assistant ,job description always on point ,payment method 5 star and to crown it all u can have instant pay once your shift is approved by the home ,they promise money back on dbs and trainings ,once I get that ,I am coming back to give 1000/100 star and,thanks Florence kudos to great teams working behind the stage to make life easy for staff

Florence is one the best organization in Uk.

My experience with Florence has been great because, the agency fosters a positive, collaborative environment, prioritises professional growth, and maintains high standards, ensuring both staff satisfaction and outstanding service for clients and service users.

My experience bothered on misaligned shifts. As complicated as it was; this was resolved within reasonable time with speed and alacrity that leaves me without further questions or queries. The staff I encountered came across with good understanding of the underlying problems which were resolved in a pleasant way.