Fostani Reviews 

I give Fostani 10 stars out of 10
The customer service was amazing and very helpful and punctual . They helped me pick my dress for my son’s wedding and I received it in a timely manner and I love it . I have to say that browsing their website was very easy since it’s very organized with lots of filters to narrow down to your needs. The amount of well known designers Fostani carries made me very certain that I would get back to them to find any dress I want for any future occasion
Thank you so much Fostani

I found my perfect MOB gown through Fostani. The customer service I experienced was excellent. My emails were answered promptly and my concerns were put at ease. I live in Western Australia and was surprised when my gown arrived in less than week. The gown looks more beautiful on and it fits me perfectly, the colour is amazing, I cant wait to wear it on my daughter’s special day.
If you’re looking for that special dress, I thoroughly recommend Fostani, the amazing variety of dresses, the quality, and the prices are just fantastic, but the service you will receive is just as wonderful.
Thankyou Fostani.

The dress selection is amazing, prices are great, but the customer service shines even brighter. After finding out the dress we wanted was on backorder, they worked with us all day to find the PERFECT substitute at an even better price. So thankful for this boutique!

My dream dress was out of stock and he helped me find a dress that was perfect for me! Amazing service and response time. Love this guy!!

Not only does store offer you a great selection of unique and beautiful gowns! The staff; particularly, they owner, Lara is a gem to work with to make sure you find the perfect gown! Both my mom and I purchased gowns for my sisters’ wedding, and both gowns were head turners! I highly recommend them!

Excellent Customer Service is number one. You will be pleased with the company. Thank you very much Zoe😃

Absolutely amazing!! The service was excellent! We had no idea what we were looking for but the employees were very patient and helpful. We have never been happier with a dress or with the customer service. I would highly recommend shopping here!

Fostani is one of my go-tos for formal dresses. I’ve gotten to know the owner very well and she’s started to be able to send me ideas when I don’t always know what I want. Quick shipping and great prices for high quality. Highly recommend!

I’m in Australia and my experience with ordering a dress for my son’s wedding was absolutely fantastic. Justin and the team at Fostani contacted me as soon as the order was placed and kept me informed throughout the whole process. They have gone above and beyond what I expected in order to rectify a situation and their customer service is out of this world. I’m extremely impressed with their level of support and they have secured a customer for life. Thank you Justin you’re amazing!!

Amazinggggg!
fostani deserve 10/10 review!
they seriously care about the clients and not just the money.
they didn’t take my money until they made sure they’d told me that the dress i want wouldn’t be available at the date i want
most webs would just take the money and give you the no return policy.
they are super fast to reply and showed me so many alternative dresses that will arrive in time for the event.
i ended up with a better dress than before with a price better than expected

Great service, dress arrived on time and looked better than in the photos. Will definitely purchase again.

Very helpful and kind customer service and dress quality excellent

I ordered a dress from this company and after processing my order I received an email From them asking me to change the size that I ordered because they no longer have it. I picked a different size from the same dress which happen to be to small for me.
I reached out to them in regards to that and they refused to issue me a refund, instead they gave me a store credit. I was not pleased with it but I went ahead and chose a different type of dress and that designer cut their dresses smaller which I didn’t know. When I received the dress I immediately contacted them and spoke to Justin who informed me that I can’t exchange to a bigger size because I’ve made this purchase using a gift card ( which is the store credit they issued me).
They have no compassion, if someone values their hard working dollars please order your dresses somewhere else.

Wonderful, kind, and very helpful. I was looking for a very specific dress to wear as mother of the bride; color and size. I could not find it anywhere. When I reached out I was greeted by Jocelyn who graciously took the time to help me. She sent me several other options in line with what I was looking for, many wonderful options but I still had my heart set on this specific dress. In the end I decide to purchase the dress one size off with the hope it would fit and if it doesn’t I will return and purchase one of the other beautiful dress. The most helpful and kind sale person who went out of her way on several occasions to ensure that I was able to get a dress

Absolutely amazing company , they went above and beyond with the customer service . My dress arrived from the U.S to the U.K within 4 days , it is the most beautiful dress I have ever seen . Would highly recommend them . 5 stars from me .

A little annoyed by them not clearly displaying the one I originally bought was sold out however I am happy with what I received and it is as beautiful as I imagined it
Also came in less than a week even though I live in Australia, I was shocked to get it so quick ahah

Worst customer service ever! Do not buy! Even if you follow the instructions you can’t retrun.

I ordered a very expensive dress for my daughter that was out of stock everywhere. I was a bit nervous but went for it because I needed the dress and took the chance. They got it to me days faster than expected and it’s even more beautiful in person. I will definitely order from them again.

I paid over 100AUD for DHL international shipping - which I thought was expensive but was willing to pay given the time frame and shipping from the US. It turns out the dress was shipped from the manufacturer via Australia Post, from within Australia.