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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I joined FPVUK as a drone pilot and have been really impressed with the support, advice and overall peace of mind they provide. As a DJI Mini 5 Pro pilot, having the right insurance and knowi... Toon meer

Beoordeeld met 5 van de 5 sterren

The site is very easy to use and the info is pretty easy to understand. I only have a little drone with a camera and I believe it would be silly not getting cover for accidents. Peace of mind if anyth... Toon meer

Beoordeeld met 5 van de 5 sterren

If you what or need in my case you need FPV UK if only for the very reasonable insurance which get you covered. Rest is invaluable the Drone Map that they updated all time & of course all the feedback... Toon meer

Beoordeeld met 5 van de 5 sterren

I'm new to Drone flying, and not very good at the moment, but if I'm stuck on anything, "Not a tree" I find the wonderful team always ready to help. I'm a semi retired freelance film maker and I find... Toon meer

Bedrijfsgegevens

  1. Vereniging of organisatie
  2. ook in
  3. Luchtvaartadviseur
  4. Verzekeringsmaatschappij

Geschreven door het bedrijf

FPV UK - The Drone Association. Members benefit from the FPV UK Article 16 Operational Authorisation, issued by the CAA. Members also get discounts, advice, support and £5 million public liability drone insurance covering the UK, Channel Islands, Isle of Man, European Union, Norway and Switzerland. Also, £1m public liability insurance for UK commercial flying, compliant with EC 785/2004.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

103 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Geen recente geschiedenis van het vragen naar reviews

Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,8

Alle reviews

(103)

49 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Easy signup and easy to use

Easy signup and easy to use, membership costs are very reasonable, as a drone flyer with A2CofC FPV offer additional freedoms with Article 16 authorisation to fly, plus you get Liability Insurance and business cover.

Friendly & helpful community also exists so you can pick the brains of fellow drone flyers too.

21 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very helpful and knowledgeable

Very helpful and knowledgeable. Quick to respond on emails, and gave good clear advice.
A good subscription to have as it covers all the CAA requirements.
I would strongly recommend them

16 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

looking for good drone coverage .

I was looking for further coverage for flying my Drones and updating my annual operators fees and found FPV UK would do all these things I have looked a few different sites but found FPV could do everything I needed when I applied I found then friendly and very quick in replying and sorting out all I needed. I recommend this to anyone wanting drone insurance and to learn to fly .

17 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great experience.

Easy and simple set up. Information is easy to access and site is in general very informative. I made a mistake on my info and messaged on a Sunday afternoon and the problem was solved that evening. Top stuff.

13 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Very profesional

Very profesional. My question was answered clearly and very fast, allowing me to go and fly with confidence that I was fully compliant and within the law.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Overall the customer service is…non existent

Overall the customer service is excellent.
If you only expect children to manage grown up business agencies.
One example: They are not allowed to use a telephone.
Another example: Their website has direct and specific breaks in code that discontinue functionality.
If I were to focus on the main issue: They treat decent people like so many online insurance based businesses treat us. Like crap!
They will take our money and allow the robots to run the show thereafter.

17 september 2026
Review zonder uitnodiging
Logo FPV UK

Antwoord van FPV UK

We’re sorry to read this, particularly as our team responded to each of the five support enquiries you raised, in most cases within minutes, and continued corresponding with you throughout the day.

Your queries were also escalated to our CEO, who personally provided the policy documentation and schedule you requested.

You also reported receiving an error when submitting a message through our website contact form. Although your messages were successfully reaching us through other channels, we took that report seriously and changed the way the contact form operates that same evening, moving it from email delivery to a direct Help Scout API integration.

We fully appreciate that you would have preferred to speak to somebody by telephone. Our support is primarily provided online so that we can keep a clear record of enquiries and ensure they are dealt with by the appropriate person, but we understand that this will not suit everyone.

We’re therefore disappointed that you were left with the impression that our customer service is “non existent”. We responded extensively to your enquiries, escalated them when necessary, supplied the documentation you requested, and acted immediately on the website issue you reported.

We remain very happy to assist with anything that is still outstanding.

Beoordeeld met 5 van de 5 sterren

Fantastic service!

I’ve been with FPV UK for just over a year now and recently had a small issue with my Flyer ID. Simon dealt with everything in a really professional and helpful manner. Truthfully, I think he went above and beyond to get everything sorted and fixed for me, making the whole process really easy.

I genuinely can’t recommend these guys enough. A super helpful company that does exactly what it says on the tin. Great service from start to finish!

7 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

FPV UK - a community where their members come first

Professional, supportive team and excellent member benefits

I’ve had a really positive experience with FPV UK. The team has been professional, responsive, and always eager to help whenever I’ve had questions or needed support. Any issues or queries were dealt with quickly, and their fast problem solving made the whole experience smooth and stress-free.

One of the standout benefits is the value they offer through member discounts and deals, alongside the additional membership benefits and resources available. It’s clear they put effort into supporting their members and making things easy to access and understand.

Overall, great service, excellent communication, and a team that genuinely seems to care about helping the drone community. I’d definitely recommend FPV UK to anyone looking for support, benefits, and a well-run organisation. ⭐⭐⭐⭐⭐

FPV UK highlights member support, drone-related discounts and partner offers as part of membership benefits.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service and product range

Excellent service from Louis and the team, including correcting an order I managed to get wrong before it went to print, with no fuss. Great insurance, app and physical product range all at a good price.

26 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service from FPV, thank you!

Mr Simon Dale sorted out a problem with my flyer ID very quickly, and was still answering emails very late at night at the weekend when I thought the office would have been closed! Absolutely top quality service from a great organisation. I would not hesitate to recommend FPV to anyone associated with drones and drone flying. It's great to know you have genuine professionals behind you at all times. Thank you FPV!

21 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

My credit card had expired since I…

My credit card had expired since I started my membership and I had problems renewing my subscription.
A quick message to FPV UK and my membership was swiftly sorted and all my questions answered to my full satisfaction.
I cannot recommend FPV Uk more highly.
If you have a drone then you should join.

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Such a worthwhile organisation

Louis (FPV UK) has been so helpful. This is such a worthwhile organisation and so worth joining for many reasons. All the admin needed to fly (Drones in my case) is done for me, in the background, so I don't need to remember renewals etc. There is always someone there to help. Just do it !- join now !

28 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Sandy

I am not in a position to make comparative comments on similar companies who provide drone services and personal insurance, what I can say is that FPV UK, with whom I took membership on 15/04/2026 have been a pillar of trust, efficiency and reliability during membership admission with particular emphasis on their after purchase customer service. Excellent company in my view with much appreciation and thanks to Simon (CEO) who, without consideration to time of the day, facilitated certain issues I experienced in terms of advice and minor developing errors (not of their responsibility) effectively, efficiently and with immediacy. 100% recommendation from I in every form from site set-up, access to information and overall performance. Kind regards.

26 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Outstanding help and assistance.

I originally purchased a DJI care refresh enterprise plan for my M30T drone, however due to an administrative and policy issue on the part of DJI, the original activation for the plan against the aircraft was unsuccessful.
Simon drove communication with DJI customer support and other channels in an effort to achieve a positive outcome.
This succeeded which means that I can now fly with confidence, securely, legally and above all safely. FPVUK membership is worth the annual subscription alone and knowing you have help when its needed together with the community and all that goes with it, makes membership priceless

22 april 2026
Review zonder uitnodiging

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