Bought a few bits for my Dad for Christmas Day in the Black Friday Sale, amazing deals, quick turn around, I saved an absolute fortune on his gift. So happy with the products when they arrived , qual... Toon meer
Bedrijf heeft geantwoord
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Bought 2 hoodies from them & the quality is really nice. The delivery took longer than usual but they did state on the site that there would be a delay on the specific item I ordered because of high &... Toon meer
Bedrijf heeft geantwoord
Good quality items however had to chase items continuously and took nearly a month to arrive. Was first told they were just busy due to Black Friday , then that the items I had purchased were never in... Toon meer
Bedrijf heeft geantwoord
Bought the faded black, small logo hoodie. Loved the material, colour and fit, just didn't like how large the hood was, felt that didn't suit me so returned it. Pretty easy and quick to return. If the... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
FRADIMÉ is a British luxury streetwear brand that turns its back on the mainstream to create its own design narrative. Conceived and crafted by Morgan Thornton, the FRADIMÉ ethos is to do things their way, on their own terms. The ready-to-wear streetwear clothing collection combines raw ideas with the highest quality luxury fabrics and production techniques. Inspiration comes from within. Staying true to its subversive spirit, the FRADIMÉ brand continues to push the boundaries at every level.
Contactgegevens
Unit 9, Cropper Close, Whitehills Business Park, FY4 5PU, Blackpool, Verenigd Koninkrijk
- enquiries@fradime.co.uk
- www.fradime.co.uk
4,2
Goed
46 reviews
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Great designs and top tier quality
Great designs and top tier quality, highly recommend
4 december 2024
Review zonder uitnodiging
Antwoord van Fradime
Hi Luke,
Thank you for your review and positive feedback.
quality is consistently amazing
The quality & comfort is consistently amazing , highly recommend !!!
4 december 2024
Review zonder uitnodiging
Antwoord van Fradime
Hi Keela,
Thank you for your review and positive feedback.
Top quality!
I already own a few Fradimé items, and all of them have been high quality and design, with this quality being retained months down the line. Always a quick and reliable service.
3 december 2024
Review zonder uitnodiging
Antwoord van Fradime
Hi Jack,
Thank you for your kind review and positive feedback.
5 stars!
I have been a customer of Fradimé for just over a year and wear it most days. The quality is unmatched and the sizing is perfect. The delivery is so quick it might aswell be hand delivered!
25 november 2024
Review zonder uitnodiging
Antwoord van Fradime
Thank you for your kind review! We appreciate your continued support massively!
Bought as a present
Bought as a present, so can’t comment on purchase.
Website easy to use & delivery was very prompt
20 november 2024
Antwoord van Fradime
Thank you for your feedback and support!
Antwoord van Fradime
Thank you for your feedback and support!
Quality item just didn't suit, easy return
Bought the faded black, small logo hoodie. Loved the material, colour and fit, just didn't like how large the hood was, felt that didn't suit me so returned it. Pretty easy and quick to return. If they ever do the same as a sweatshirt I wouldn't hesitate to buy it.
2 september 2024
Antwoord van Fradime
Hi Karl,
I'm happy to hear you were pleased with the quality and fit of the hoodie you received, it is a shame the hood was too big for your liking, however I'm glad you found the return process quick and simple.
While I'm currently unable to confirm whether we are going to be releasing a sweatshirt version, what I can say, is that if this is something you are looking for, it will be worth keeping an eye on our social pages within the next couple of weeks for updates regarding future collections.
Kind Regards,
Morgan Thornton
FRADIMÉ
Quality of the hoodie is tremendous
Quality of the hoodie is tremendous. Great price too. Well happy with my purchase.
3 juli 2024
Antwoord van Fradime
Thank You! We are pleased to hear you are happy with out items!
Emails, messages, DMs ignored
I ordered a t shirt, which I was very happy with except it had a stain on the front of it, which I thought would come out once I’d washed it - it didn’t. I emailed the info email address but was ignored. I then sent a DM on Instagram but was ignored again. I then left a message directly on the website to which I was ignored. I’ve started commenting on the promotion posts to try and get someone’s attention to respond to me. I even resorted to searching for the director on Companies House to track them down directly to try and get a response. So far this has been unsuccessful. Fradime can have 2 stars because I like the garms but in terms of customer service you get 0/10.
26 juni 2024
Review zonder uitnodiging
Antwoord van Fradime
HI Alex,
I'm glad to hear you were happy with the quality of our T-Shirts, This is something we always strive for.
Regards
Morgan Thornton
FRADIMÉ
I liked the products and service
I liked the products. But I was more impressed by the customer service. I had a problem and needed to return for a refund. They responded to my email quickly and also processed my refund quickly. This means the most to me and gives me confidence to shop with Fradime in the future. Confidence I don’t have in a number of other online retailers
14 februari 2024
Antwoord van Fradime
Hi Gobind,
Thank you for your review, I'm glad that you were happy with your purchased items, I'm glad we were able to help you out in your situation, and hope to have you back as a customer very soon!
If you wanna pull a 10 on a night out…
If you wanna pull a 10 on a night out then look no further, Fradimé is your brand😎 The quality is bang on and the tight fit on your arms will have all the bad b’s looking in your direction✅ Level up your game, spoken from experience
10 februari 2024
Review zonder uitnodiging
Antwoord van Fradime
Hi JC,
I'm glad to hear you were happy with the quality of our items, This is something we always strive for.
All the best
Morgan Thornton
FRADIMÉ
Cool and high-quality garments at an…
Cool and high-quality garments at an affordable price. Great communication and delivery times. Can’t really ask for much more would highly recommend!
2 februari 2024
Review zonder uitnodiging
Antwoord van Fradime
Hi Lewis,
I'm glad to hear you were happy with the quality and price of our clothing, as well as our level of customer service This is something we always strive for to give every customer the best experience we can!
Kind Regards
Morgan Thornton
FRADIMÉ
Antwoord van Fradime
Hi Karen,
I'm glad to hear you were happy with the items you purchased.
Kind Regards,
Morgan Thornton
FRADIMÉ
The quality is unreal
The quality is unreal. I've got a few of the t-shirts and hoodies, all of them feel so comfortable and fit amazingly. There really is nothing else out there like this.
1 januari 2024
Antwoord van Fradime
Hi Amy,
I'm glad to hear you were happy with the quality and fit of the items you purchased.
Kind Regards,
Morgan Thornton
FRADIMÉ
Poor customer service. Simply ignore emails
I ordered in Black Friday offer but wanted to return after Xmas. Everyone orders Black Friday for Xmas don’t they and there is a chance the items might. Not be right/fit etc. I Cant see a way of returning online and I have emailed countless times !!! Just ignored completely. !
30 december 2023
Review zonder uitnodiging
Antwoord van Fradime
Hi there,
Sorry to hear you had a bad experience shopping with us. If you could contact us via enquiries@fradime.co.uk we will look into what happened here, as I can assure you that no emails have, or ever would be ignored by our team, the most likely reason is that our response may be in your spam folder...however this is something we are working on to avoid happening in future.
As this issue is due to our fault id like to apologise by offering you a one-time use 20% discount code. Use code TRUST20 at checkout.
Thank you for your feedback,
Regards,
Morgan Thornton
FRADIMÉ
Slight delay but great customer service
Bought 2 hoodies from them & the quality is really nice. The delivery took longer than usual but they did state on the site that there would be a delay on the specific item I ordered because of high & someone called Amy from customer service even apologised for the delay. Would use them again 100%
12 december 2023
Review zonder uitnodiging
Antwoord van Fradime
Hi there,
I'm glad to hear you are happy with the quality of the items you purchased, we uphold a standard of quality with everything we do at FRADIMÉ, therefore its great to hear you had a positive experience when shopping with us.
Thank You fir your Feedback.
Kind Regards,
Morgan Thornton
FRADIMÉ
Long delivery
Good quality items however had to chase items continuously and took nearly a month to arrive. Was first told they were just busy due to Black Friday , then that the items I had purchased were never in stock and they sent them out nearly a month later only after stating I wanted a refund. Incredibly poor customer service. The only compensation they offer was 20% off my next order …. I won’t personally be reordering
18 december 2023
Review zonder uitnodiging
Antwoord van Fradime
Hi Lakeisha,
I'm glad to hear you were happy with the quality of the items you purchased, however I'm sorry to hear you had a bad experience with our customer service.
Black Friday was a hectic time for FRADIMÉ as we received an unexpected influx of orders, most of which were for the items we had on back-order and were waiting on being delivered to our stockroom, therefore this caused a back-log of delays that had to be sorted through and resolved one by one.
I apologise that this effected your experience with the brand, but I can ensure that nothing like this will happen again as we now have procedures in place to avoid such things from occurring.
Thank You for your feedback.
Kind Regards,
Morgan Thornton
FRADIMÉ
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